FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

In all further correspondence please quote our reference FOI2528.  Thank
you for your request for information. 

Due the unprecedented challenges we are facing during the coronavirus
(COVID-19) pandemic, resources may be diverted away from usual compliance
or information rights work.

Whilst the statutory timescales cannot be extended the response to your
request might be delayed as we may have to divert our resources to help
with other challenges. 

Your patience is appreciated at this difficult time. We will respond to
your request as soon as we can.

Your request was received on 06/05/2020 and the Council is dealing with it
under the terms of the Freedom of Information Act 2000.

We have made it easier to request information from us. Our new [1]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

As required by the legislation, the Council aims to answer your request
promptly, but no later than 20 working days after receipt. As stated in
the Information Commissioner’s guidance, Awareness Guidance 11 Time for
Compliance, the 20 working day clock starts the day after the Council
received the request. The due date has been calculated to be 03/06/2020. 

If the information you have requested contains reference to a third party,
then they may be consulted prior to a decision being taken on whether or
not to release the information to you.

Very occasionally, fees may be payable for the supply of information under
the Freedom of Information Act.  This will be considered, and if fees are
payable in respect of this request the Council will contact you before
proceeding in order to be sure that you are happy to go ahead.  Any fees
that do apply must be paid before the information is processed and
released.

Please note that an anonymised copy of our response to your request may be
published in the Council’s Disclosure Log where appropriate.  This is a
record of responses to completed requests for information that the Council
has received and dealt with under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

The Council’s Disclosure Log is available online at the following address:

[2]http://my.northtyneside.gov.uk/category/...

If you have any queries in the meantime, please do not hesitate to contact
us.

Regards

Geoff Snary

Senior Information Governance Officer

Information Governance Team

Quadrant East

Cobalt Business Park

The Silverlink North

North Tyneside

NE27 0BY

[3]North Tyneside Council

Tel: 0191 643 5623  Fax: 0191 643 2451

[4][IMG][5][IMG][6][IMG]

Please note that my working days are Tuesday to Friday.

From: Jenna Corderoy <[FOI #662781 email]>
Sent: 06 May 2020 16:03
To: FOI Officer <[email address]>
Subject: Freedom of Information request - Care Quality Commission

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

This is a request for information under the Freedom of Information Act. I
would like to request the following information:

From 1st January 2020 to the day this request is processed, I would like
to request all correspondence and communications between this authority
and the Care Quality Commission that mentions, or refers to, the
coronavirus.

I am happy for you to conduct an electronic search only. Please conduct a
search among the department(s) that is most likely to have interactions
with the Care Quality Commission.

I would like to receive this information in an electronic format. If you
feel that a substantive response to this request is not possible within a
reasonable time frame, I would be grateful if you could contact me and
provide assistance as to how I can refine the request. If you need any
clarification, please contact me. I look forward to receiving a response
in 20 working days. Many thanks.

Yours faithfully,

Jenna Corderoy

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[7][FOI #662781 email]

Is [8][North Tyneside Council request email] the wrong address for Freedom of
Information requests to North Tyneside Metropolitan Borough Council? If
so, please contact us using this form:
[9]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[11]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

In all further correspondence please quote our reference FOI2528. 

We are unable to process your request because clarification is required.

Your request is for all correspondence and communications between this
authority and the Care Quality Commission that mentions, or refers to, the
coronavirus.

There would not be a single point of contact for the Authority and the
CQC.

While you request may seem quite specific to search for this information
would require asking Commissioning, teams within Adult Social Care might,
i.e. social work, safeguarding either based on individual service users or
with individual care providers, including individual social workers, and
Public Health.

Therefore, it is likely your request to be refused under section 12 of the
Act as exceeding the appropriate limit.

Can you be more specific what information you are seeking?

The 20 working day timescale for responding to your request is suspended
until we have received further information.

Once you have provided clarification the 20 working day timescale will
resume and your request will then be considered and you will receive the
information requested, subject to the application of any exemptions that
might apply.

If you have any queries in the meantime, please do not hesitate to contact
me.

Please note if no response is received within 90 days the request will be
closed. If clarification is provided after this time we will deal with
this as a new request.

Regards

Geoff Snary

Senior Information Governance Officer

Information Governance Team

Quadrant East

Cobalt Business Park

The Silverlink North

North Tyneside

NE27 0BY

[1]North Tyneside Council

Tel: 0191 643 5623  Fax: 0191 643 2451

[2][IMG][3][IMG][4][IMG]

Please note that my working days are Tuesday to Friday.

From: Geoff.Snary On Behalf Of FOI Officer
Sent: 07 May 2020 10:36
To: Jenna Corderoy <[FOI #662781 email]>; FOI
Officer <[email address]>
Subject: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION FOI2528

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

In all further correspondence please quote our reference FOI2528.  Thank
you for your request for information. 

Due the unprecedented challenges we are facing during the coronavirus
(COVID-19) pandemic, resources may be diverted away from usual compliance
or information rights work.

Whilst the statutory timescales cannot be extended the response to your
request might be delayed as we may have to divert our resources to help
with other challenges. 

Your patience is appreciated at this difficult time. We will respond to
your request as soon as we can.

Your request was received on 06/05/2020 and the Council is dealing with it
under the terms of the Freedom of Information Act 2000.

We have made it easier to request information from us. Our new [5]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

As required by the legislation, the Council aims to answer your request
promptly, but no later than 20 working days after receipt. As stated in
the Information Commissioner’s guidance, Awareness Guidance 11 Time for
Compliance, the 20 working day clock starts the day after the Council
received the request. The due date has been calculated to be 03/06/2020. 

If the information you have requested contains reference to a third party,
then they may be consulted prior to a decision being taken on whether or
not to release the information to you.

Very occasionally, fees may be payable for the supply of information under
the Freedom of Information Act.  This will be considered, and if fees are
payable in respect of this request the Council will contact you before
proceeding in order to be sure that you are happy to go ahead.  Any fees
that do apply must be paid before the information is processed and
released.

Please note that an anonymised copy of our response to your request may be
published in the Council’s Disclosure Log where appropriate.  This is a
record of responses to completed requests for information that the Council
has received and dealt with under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

The Council’s Disclosure Log is available online at the following address:

[6]http://my.northtyneside.gov.uk/category/...

If you have any queries in the meantime, please do not hesitate to contact
us.

Regards

Geoff Snary

Senior Information Governance Officer

Information Governance Team

Quadrant East

Cobalt Business Park

The Silverlink North

North Tyneside

NE27 0BY

[7]North Tyneside Council

Tel: 0191 643 5623  Fax: 0191 643 2451

[8][IMG][9][IMG][10][IMG]

Please note that my working days are Tuesday to Friday.

From: Jenna Corderoy <[11][FOI #662781 email]>
Sent: 06 May 2020 16:03
To: FOI Officer <[12][email address]>
Subject: Freedom of Information request - Care Quality Commission

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

This is a request for information under the Freedom of Information Act. I
would like to request the following information:

From 1st January 2020 to the day this request is processed, I would like
to request all correspondence and communications between this authority
and the Care Quality Commission that mentions, or refers to, the
coronavirus.

I am happy for you to conduct an electronic search only. Please conduct a
search among the department(s) that is most likely to have interactions
with the Care Quality Commission.

I would like to receive this information in an electronic format. If you
feel that a substantive response to this request is not possible within a
reasonable time frame, I would be grateful if you could contact me and
provide assistance as to how I can refine the request. If you need any
clarification, please contact me. I look forward to receiving a response
in 20 working days. Many thanks.

Yours faithfully,

Jenna Corderoy

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[13][FOI #662781 email]

Is [14][North Tyneside Council request email] the wrong address for Freedom of
Information requests to North Tyneside Metropolitan Borough Council? If
so, please contact us using this form:
[15]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[16]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[17]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections