Care Navigators

Abdul Hai made this Freedom of Information request to NHS England

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

NHS England did not have the information requested.

Dear NHS England,

Can you list the GP surgeries taking part in this scheme?
Can you publish the training materials. Can you also tell me who provides the training? Is there any ongoing training?

Yours faithfully,

Abdul Hai

Abdul Hai left an annotation ()

Article from the Daily Mail. http://www.dailymail.co.uk/news/article-...

Abdul Hai left an annotation ()

It seems that care navigators are not al the same and in other places they have different roles.

Abdul Hai left an annotation ()

You can add GP surgeries, dental practices and other NHS contractors to this site to make FOI requests.

Abdul Hai left an annotation ()

This is what I was talking about earlier in Camden they perform a different role. http://www.ageuk.org.uk/camden/services/...

FOI, England (NHS ENGLAND), NHS England

Dear Mr Hai,

 

Thank you for your communication dated 25 September 2017.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website [1]here.

 

If you have any queries about this request or wish to contact us again,
please email [2][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [3][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [4][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

FOI, England (NHS ENGLAND), NHS England

Dear Mr Hai,

 

Re:     Freedom of Information request (Our Ref: FOI-054455)

 

Thank you for your Freedom of Information (FOI) request dated 25 September
2017.

 

Your exact request was:-

 

“Freedom of Information request - Care Navigators

Dear NHS England,

Can you list the GP surgeries taking part in this scheme?

Can you publish the training materials. Can you also tell me who provides
the training? Is there any ongoing training?”

 

NHS England does not hold this information.

 

The Care Navigators scheme is coordinated by Clinical Commissioning Groups
(CCGs). As such, you may wish to contact CCGs. You can find CCG contact
information on the NHS Choices website via the following web link:

 

·       [1]http://www.nhs.uk/ServiceDirectories/Pag...

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [2][NHS England request email]

 

Please quote the reference number FOI-054455 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [3][email address]  

Website: [4]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [5][NHS England request email].

 

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [6][NHS England request email]