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Care homes and the coronavirus

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Dear Warwickshire County Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th May.

Thank-you.

Jack Everett

Warwickshire County Council

 
Information request
Our reference: 5635364

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Dear Mr Everett
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 11 May
2020. We are dealing with your request under the Freedom of Information
Act 2000
 
Under our normal statutory requirements we are required to provide you
with a response within 20 working days of the receipt of your request.
Therefore we would aim to send a response by 9 June 2020. However, please
see ** below.
 

In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.

 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your right to request an internal review and to
complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
 
** Please note:
 

In line with many organisations, nationally and globally, Warwickshire
County Council is experiencing unprecedented challenges during the
COVID-19 pandemic. Whilst we will endeavour to adhere to our Information
Rights timescales during this period, there may be times when we need
to redirect our resources to assist the council and partner agencies to
respond to the outbreak.  Therefore, you may experience delays in
receiving a response from us in relation to information rights requests
during this time.   

Further guidance can be found on the Information Commissioner’s Office
website
at  [1]https://ico.org.uk/your-data-matters/you...
appreciate your cooperation and understanding during this time.  

 

 Kind regards

Jonathan Sheward
Information Rights Officer

Information Management
Warwickshire County Council
Shire Hall
Warwick
CV34 4RL
Tel: 01926 418633

 

 

 

NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. https://eur02.safelinks.protection.outlo...

Warwickshire County Council

1 Attachment

 
Information request
Our reference: 5635364

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Dear Mr Everett
 
Thank you for your request for information received on 11th May 2020.  
 
Please find attached our partial response to your request.  However, I am
writing to advise that there will be a delay in providing you with our
complete response to your request, as I'm still waiting for some
Commissioning staff to confirm whether they hold any relevant
information.  
 
I apologise for this delay, and for any inconvenience this may cause. I
will contact you again as soon as possible with the Council's complete
response to your request.   
 
 
Kind regards
 
 
Bruce Green
Information Rights Officer
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211  
 
 
 
 
NOTE: Please do not edit the subject line when replying to this email.

We don't know whether the most recent response to this request contains information or not – if you are Jack Everett please sign in and let everyone know.