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Care homes and the coronavirus

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Dear Shropshire Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th May.

Thank-you.

Jack Everett

FOI, Shropshire Council

Dear Mr Everett

 

Thank you for your request for information received on 07/05/2020.  We are
currently processing your request in accordance with the relevant
legislation.

Your request is for information about communication with care homes about
COVID-19.

- This is a summary only and full details have been sent to the team
providing the response.

- If you feel the information is inaccurate or requires amendment, please
notify us as soon as possible using the contact details provided below. 

 
Please note:
 
The Council has been facing unprecedented challenges this year. Firstly,
in response to the flooding in February and now in responding to the
coronavirus (COVID-19) pandemic. During this time, resources may have to
be diverted away from usual compliance or information rights work. The
council acknowledges that it can’t extend statutory timescales of requests
and everyone is doing their best to meet these. However, priority may have
to be given to other areas, eg the safeguarding of vulnerable people,
during this extraordinary period.
The Information Commissioner’s Office has blogged about their approach to
requests during this time: [1]blog
 
The Information Commissioner’s Office has released a statement about Data
Protection and the Coronavirus here: [2]statement

 

 

Yours sincerely

 

Information Governance Team

Shropshire Council

Shirehall

Abbey Foregate

SHREWSBURY

SY2 6ND

 

Tel:                  01743 252179 / 252774 / 252747

Email:             [Shropshire Council request email]

Web:               [3]www.shropshire.gov.uk/access-to-information

 

 

 

[4]For information about Coronavirus click here/image below
[5][IMG]

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References

Visible links
1. https://ico.org.uk/about-the-ico/news-an...
2. https://gbr01.safelinks.protection.outlo...
3. http://www.shropshire.gov.uk/access-to-i...
4. https://www.gov.uk/coronavirus
5. https://www.gov.uk/coronavirus

Ffion Watson, Shropshire Council

2 Attachments

  • Attachment

    Care Providers Coronovirus FAQ.zip

    2.1M Download

  • Attachment

    FOI CAS 2127374 D5F1Z9 Communication with care homes about COVID 19 RESPONSE.pdf

    146K Download View as HTML

Dear Mr Everett

 

Thank you for your freedom of information enquiry.  Firstly, please accept
our apologies for the delay in responding to you.   I duly attach a
response and attachments, sent on behalf of Tanya Miles, Interim Director
of Adult Social Care and Housing.

 

Yours sincerely

 

Ffion Watson

PA to Director of Adult Social Care, Public Health & Housing

Shropshire Council

 

'  01743 281376

* [1][email address]
8  [2]www.shropshire.gov.uk

 

+  Shropshire Council | Shirehall | Abbey Foregate | Shrewsbury |
Shropshire | SY2 6ND

 

 

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Jack Everett please sign in and let everyone know.