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Care homes and the coronavirus

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Dear North Tyneside Metropolitan Borough Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th May.

Thank-you.

Jack Everett

FOI Officer, North Tyneside Metropolitan Borough Council

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI2532. Thank
you for your request for information. 

 

Due the unprecedented challenges we are facing during the coronavirus
(COVID-19) pandemic, resources may be diverted away from usual compliance
or information rights work.

 

Whilst the statutory timescales cannot be extended the response to your
request might be delayed as we may have to divert our resources to help
with other challenges. 

 

Your patience is appreciated at this difficult time. We will respond to
your request as soon as we can.

 

Your request was received on 07/05/2020 and the Council is dealing with it
under the terms of the Freedom of Information Act 2000.

 

We have made it easier to request information from us. Our new [1]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

 

As required by the legislation, the Council aims to answer your request
promptly, but no later than 20 working days after receipt. As stated in
the Information Commissioner’s guidance, Awareness Guidance 11 Time for
Compliance, the 20 working day clock starts the day after the Council
received the request. The due date has been calculated to be 04/06/2020. 

 

If the information you have requested contains reference to a third party,
then they may be consulted prior to a decision being taken on whether or
not to release the information to you.

 

Very occasionally, fees may be payable for the supply of information under
the Freedom of Information Act.  This will be considered, and if fees are
payable in respect of this request the Council will contact you before
proceeding in order to be sure that you are happy to go ahead.  Any fees
that do apply must be paid before the information is processed and
released.

 

Please note that an anonymised copy of our response to your request may be
published in the Council’s Disclosure Log where appropriate.  This is a
record of responses to completed requests for information that the Council
has received and dealt with under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

The Council’s Disclosure Log is available online at the following address:

 

[2]http://my.northtyneside.gov.uk/category/...

 

If you have any queries in the meantime, please do not hesitate to contact

 

 

 

From: Jack Everett <[FOI #663389 email]>
Sent: 07 May 2020 16:42
To: FOI Officer <[email address]>
Subject: Freedom of Information request - Care homes and the coronavirus

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these
care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all
local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th
May.

Thank-you.

Jack Everett

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[3][FOI #663389 email]

Is [4][North Tyneside Council request email] the wrong address for Freedom of
Information requests to North Tyneside Metropolitan Borough Council? If
so, please contact us using this form:
[5]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[7]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

FOI Officer, North Tyneside Metropolitan Borough Council

14 Attachments

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI2532.

 

Your request for information under the above legislation has now been
considered. Please see response attached.

 

We have made it easier to request information from us. Our new [1]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

 

Please note that an anonymised copy of this response may be published in
our Disclosure Log where appropriate.

 

This is a record of responses to completed requests for information that
the Council has received and dealt with under the Freedom of Information
Act 2000 and Environmental Information Regulations 2004. The Disclosure
Log is available online at the following address:

 

[2]http://my.northtyneside.gov.uk/category/...

 

I trust that this information answers your request, but if you have any
further requests please do not hesitate to contact me.

 

If you are unhappy with the way the Council has handled your request, you
may ask for an internal review. Please contact the Information Governance
Team no later than 40 working days after the date of this letter, after
which time we will consider the matter closed.

 

Law and Governance

North Tyneside Council

Quadrant

The Silverlink North

Cobalt Business Park

North Tyneside

NE27 0BY

 

e-mail [3][North Tyneside Council request email]

 

Further information is also available from the Information Commissioner
at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

[4]www.ico.org.uk

 

 

 

Eilidh Cook

Senior Information Governance Officer

Information Governance Team

Quadrant East, Cobalt Business Park, The Silverlink North, North Tyneside,
NE27 0BY

 

Tel: (0191) 643 5363 / 2333

[mobile number]

 

[5]www.northtyneside.gov.uk 

 

[6]Facebook[7]Twitter email [8][IMG]

 

 

From: Eilidh.Cook On Behalf Of FOI Officer
Sent: 11 May 2020 10:04
To: Jack Everett <[FOI #663389 email]>
Cc: FOI Officer <[email address]>
Subject: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION FOI2532

 

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI2532. Thank
you for your request for information. 

 

Due the unprecedented challenges we are facing during the coronavirus
(COVID-19) pandemic, resources may be diverted away from usual compliance
or information rights work.

 

Whilst the statutory timescales cannot be extended the response to your
request might be delayed as we may have to divert our resources to help
with other challenges. 

 

Your patience is appreciated at this difficult time. We will respond to
your request as soon as we can.

 

Your request was received on 07/05/2020 and the Council is dealing with it
under the terms of the Freedom of Information Act 2000.

 

We have made it easier to request information from us. Our new [9]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

 

As required by the legislation, the Council aims to answer your request
promptly, but no later than 20 working days after receipt. As stated in
the Information Commissioner’s guidance, Awareness Guidance 11 Time for
Compliance, the 20 working day clock starts the day after the Council
received the request. The due date has been calculated to be 04/06/2020. 

 

If the information you have requested contains reference to a third party,
then they may be consulted prior to a decision being taken on whether or
not to release the information to you.

 

Very occasionally, fees may be payable for the supply of information under
the Freedom of Information Act.  This will be considered, and if fees are
payable in respect of this request the Council will contact you before
proceeding in order to be sure that you are happy to go ahead.  Any fees
that do apply must be paid before the information is processed and
released.

 

Please note that an anonymised copy of our response to your request may be
published in the Council’s Disclosure Log where appropriate.  This is a
record of responses to completed requests for information that the Council
has received and dealt with under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

The Council’s Disclosure Log is available online at the following address:

 

[10]http://my.northtyneside.gov.uk/category/...

 

If you have any queries in the meantime, please do not hesitate to contact

 

 

 

From: Jack Everett <[11][FOI #663389 email]>
Sent: 07 May 2020 16:42
To: FOI Officer <[12][email address]>
Subject: Freedom of Information request - Care homes and the coronavirus

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these
care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all
local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th
May.

Thank-you.

Jack Everett

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[13][FOI #663389 email]

Is [14][North Tyneside Council request email] the wrong address for Freedom of
Information requests to North Tyneside Metropolitan Borough Council? If
so, please contact us using this form:
[15]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[16]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[17]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

FOI Officer, North Tyneside Metropolitan Borough Council

14 Attachments

  • Attachment

    image001.png

    1K Download

  • Attachment

    image002.png

    1K Download

  • Attachment

    image003.png

    1K Download

  • Attachment

    FOI 2532 2020 03 23 skype Attachement 1.How to Set Up Skype on your RITA Tablet.pdf

    2.0M Download View as HTML

  • Attachment

    FOI 2532 2020 03 30 OFFICIAL COVID in care homes Attachement COVID in Care Homes North East arrangements 27 03 20.pdf

    220K Download View as HTML

  • Attachment

    FOI 2532 2020 03 23 skype.pdf

    829K Download View as HTML

  • Attachment

    FOI 2532 2020 03 26 COVID 19.pdf

    790K Download View as HTML

  • Attachment

    FOI 2532 2020 03 30 Capacity Update Reminder Care UK.pdf

    624K Download View as HTML

  • Attachment

    FOI 2532 2020 03 30 Capacity Update Reminder FSHC.pdf

    624K Download View as HTML

  • Attachment

    FOI 2532 2020 03 30 OFFICIAL COVID in care homes Attachement COVID 19 FAQs for NE Care Homes 27 03 20.pdf

    255K Download View as HTML

  • Attachment

    FOI 2532 2020 03 30 OFFICIAL COVID in care homes Managing cases outbreaks discharges and FAQs.pdf

    626K Download View as HTML

  • Attachment

    FOI 2532 2020 04 07 Attachment 03.04.2020 Comms ASC webpage and email for providers.pdf

    133K Download View as HTML

  • Attachment

    FOI 2532 2020 04 07 Attachment 06.04.2020 Comms ASC webpage and email for providers amended by Scott.pdf

    165K Download View as HTML

  • Attachment

    FOI 2532 2020 04 07 Attachment 1 Covid 19 admissions and care of people in care homes webinar.pdf

    867K Download View as HTML

Email 2 / 5

 

Eilidh Cook

Senior Information Governance Officer

Information Governance Team

Quadrant East, Cobalt Business Park, The Silverlink North, North Tyneside,
NE27 0BY

 

Tel: (0191) 643 5363 / 2333

[mobile number]

 

[1]www.northtyneside.gov.uk 

 

[2]Facebook[3]Twitter email [4][IMG]

 

 

From: Eilidh.Cook On Behalf Of FOI Officer
Sent: 11 May 2020 10:04
To: Jack Everett <[FOI #663389 email]>
Cc: FOI Officer <[email address]>
Subject: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION FOI2532

 

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI2532. Thank
you for your request for information. 

 

Due the unprecedented challenges we are facing during the coronavirus
(COVID-19) pandemic, resources may be diverted away from usual compliance
or information rights work.

 

Whilst the statutory timescales cannot be extended the response to your
request might be delayed as we may have to divert our resources to help
with other challenges. 

 

Your patience is appreciated at this difficult time. We will respond to
your request as soon as we can.

 

Your request was received on 07/05/2020 and the Council is dealing with it
under the terms of the Freedom of Information Act 2000.

 

We have made it easier to request information from us. Our new [5]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

 

As required by the legislation, the Council aims to answer your request
promptly, but no later than 20 working days after receipt. As stated in
the Information Commissioner’s guidance, Awareness Guidance 11 Time for
Compliance, the 20 working day clock starts the day after the Council
received the request. The due date has been calculated to be 04/06/2020. 

 

If the information you have requested contains reference to a third party,
then they may be consulted prior to a decision being taken on whether or
not to release the information to you.

 

Very occasionally, fees may be payable for the supply of information under
the Freedom of Information Act.  This will be considered, and if fees are
payable in respect of this request the Council will contact you before
proceeding in order to be sure that you are happy to go ahead.  Any fees
that do apply must be paid before the information is processed and
released.

 

Please note that an anonymised copy of our response to your request may be
published in the Council’s Disclosure Log where appropriate.  This is a
record of responses to completed requests for information that the Council
has received and dealt with under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

The Council’s Disclosure Log is available online at the following address:

 

[6]http://my.northtyneside.gov.uk/category/...

 

If you have any queries in the meantime, please do not hesitate to contact

 

 

 

From: Jack Everett <[7][FOI #663389 email]>
Sent: 07 May 2020 16:42
To: FOI Officer <[8][email address]>
Subject: Freedom of Information request - Care homes and the coronavirus

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these
care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all
local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th
May.

Thank-you.

Jack Everett

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[9][FOI #663389 email]

Is [10][North Tyneside Council request email] the wrong address for Freedom of
Information requests to North Tyneside Metropolitan Borough Council? If
so, please contact us using this form:
[11]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[13]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

FOI Officer, North Tyneside Metropolitan Borough Council

11 Attachments

  • Attachment

    image001.png

    1K Download

  • Attachment

    image002.png

    1K Download

  • Attachment

    image003.png

    1K Download

  • Attachment

    FOI 2532 2020 04 09 Attachment business continuity.pdf

    515K Download View as HTML

  • Attachment

    FOI 2532 2020 04 09 Attachment carehome user guide.pdf

    1.5M Download View as HTML

  • Attachment

    FOI 2532 2020 04 09 NECS Online Capacity Tracker.pdf

    625K Download View as HTML

  • Attachment

    FOI 2532 2020 04 21 OFFICIAL Care home testing PHE HPT arrangements request from Newcastle lab.pdf

    1.1M Download View as HTML

  • Attachment

    FOI 2532 2020 05 05 Attachment Nursing Home Care and Residential Home Resident Testing Strategy Flow Chart NURSING HOMES V2.pdf

    111K Download View as HTML

  • Attachment

    FOI 2532 2020 05 05 Attachment Nursing Home Care and Residential Home Resident Testing Strategy Flow Chart RESIDENTIAL HOMES V2.pdf

    97K Download View as HTML

  • Attachment

    FOI 2532 2020 05 05 Attachment Nursing Home Care and Residential Home Resident Testing Strategy Flow Chart V2.pdf

    112K Download View as HTML

  • Attachment

    FOI 2532 2020 05 04 Covid 19 testing for symptomatic residents.pdf

    795K Download View as HTML

Email 4 / 5

 

Eilidh Cook

Senior Information Governance Officer

Information Governance Team

Quadrant East, Cobalt Business Park, The Silverlink North, North Tyneside,
NE27 0BY

 

Tel: (0191) 643 5363 / 2333

[mobile number]

 

[1]www.northtyneside.gov.uk 

 

[2]Facebook[3]Twitter email [4][IMG]

 

 

From: Eilidh.Cook On Behalf Of FOI Officer
Sent: 11 May 2020 10:04
To: Jack Everett <[FOI #663389 email]>
Cc: FOI Officer <[email address]>
Subject: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION FOI2532

 

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI2532. Thank
you for your request for information. 

 

Due the unprecedented challenges we are facing during the coronavirus
(COVID-19) pandemic, resources may be diverted away from usual compliance
or information rights work.

 

Whilst the statutory timescales cannot be extended the response to your
request might be delayed as we may have to divert our resources to help
with other challenges. 

 

Your patience is appreciated at this difficult time. We will respond to
your request as soon as we can.

 

Your request was received on 07/05/2020 and the Council is dealing with it
under the terms of the Freedom of Information Act 2000.

 

We have made it easier to request information from us. Our new [5]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

 

As required by the legislation, the Council aims to answer your request
promptly, but no later than 20 working days after receipt. As stated in
the Information Commissioner’s guidance, Awareness Guidance 11 Time for
Compliance, the 20 working day clock starts the day after the Council
received the request. The due date has been calculated to be 04/06/2020. 

 

If the information you have requested contains reference to a third party,
then they may be consulted prior to a decision being taken on whether or
not to release the information to you.

 

Very occasionally, fees may be payable for the supply of information under
the Freedom of Information Act.  This will be considered, and if fees are
payable in respect of this request the Council will contact you before
proceeding in order to be sure that you are happy to go ahead.  Any fees
that do apply must be paid before the information is processed and
released.

 

Please note that an anonymised copy of our response to your request may be
published in the Council’s Disclosure Log where appropriate.  This is a
record of responses to completed requests for information that the Council
has received and dealt with under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

The Council’s Disclosure Log is available online at the following address:

 

[6]http://my.northtyneside.gov.uk/category/...

 

If you have any queries in the meantime, please do not hesitate to contact

 

 

 

From: Jack Everett <[7][FOI #663389 email]>
Sent: 07 May 2020 16:42
To: FOI Officer <[8][email address]>
Subject: Freedom of Information request - Care homes and the coronavirus

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these
care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all
local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th
May.

Thank-you.

Jack Everett

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[9][FOI #663389 email]

Is [10][North Tyneside Council request email] the wrong address for Freedom of
Information requests to North Tyneside Metropolitan Borough Council? If
so, please contact us using this form:
[11]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[13]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

FOI Officer, North Tyneside Metropolitan Borough Council

9 Attachments

Email 5 / 5

 

Eilidh Cook

Senior Information Governance Officer

Information Governance Team

Quadrant East, Cobalt Business Park, The Silverlink North, North Tyneside,
NE27 0BY

 

Tel: (0191) 643 5363 / 2333

[mobile number]

 

[1]www.northtyneside.gov.uk 

 

[2]Facebook[3]Twitter email [4][IMG]

 

 

From: Eilidh.Cook On Behalf Of FOI Officer
Sent: 11 May 2020 10:04
To: Jack Everett <[FOI #663389 email]>
Cc: FOI Officer <[email address]>
Subject: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION FOI2532

 

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI2532. Thank
you for your request for information. 

 

Due the unprecedented challenges we are facing during the coronavirus
(COVID-19) pandemic, resources may be diverted away from usual compliance
or information rights work.

 

Whilst the statutory timescales cannot be extended the response to your
request might be delayed as we may have to divert our resources to help
with other challenges. 

 

Your patience is appreciated at this difficult time. We will respond to
your request as soon as we can.

 

Your request was received on 07/05/2020 and the Council is dealing with it
under the terms of the Freedom of Information Act 2000.

 

We have made it easier to request information from us. Our new [5]Request
for Information application is now available online. Here you can submit,
manage and stay updated on all your requests within an account. Click on
the link to create an account and get started. You will need a valid email
address to verify your account.

 

As required by the legislation, the Council aims to answer your request
promptly, but no later than 20 working days after receipt. As stated in
the Information Commissioner’s guidance, Awareness Guidance 11 Time for
Compliance, the 20 working day clock starts the day after the Council
received the request. The due date has been calculated to be 04/06/2020. 

 

If the information you have requested contains reference to a third party,
then they may be consulted prior to a decision being taken on whether or
not to release the information to you.

 

Very occasionally, fees may be payable for the supply of information under
the Freedom of Information Act.  This will be considered, and if fees are
payable in respect of this request the Council will contact you before
proceeding in order to be sure that you are happy to go ahead.  Any fees
that do apply must be paid before the information is processed and
released.

 

Please note that an anonymised copy of our response to your request may be
published in the Council’s Disclosure Log where appropriate.  This is a
record of responses to completed requests for information that the Council
has received and dealt with under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

The Council’s Disclosure Log is available online at the following address:

 

[6]http://my.northtyneside.gov.uk/category/...

 

If you have any queries in the meantime, please do not hesitate to contact

 

 

 

From: Jack Everett <[7][FOI #663389 email]>
Sent: 07 May 2020 16:42
To: FOI Officer <[8][email address]>
Subject: Freedom of Information request - Care homes and the coronavirus

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these
care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all
local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th
May.

Thank-you.

Jack Everett

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[9][FOI #663389 email]

Is [10][North Tyneside Council request email] the wrong address for Freedom of
Information requests to North Tyneside Metropolitan Borough Council? If
so, please contact us using this form:
[11]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[13]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

FOI Officer, North Tyneside Metropolitan Borough Council

13 Attachments

Email 3/ 5

 

Eilidh Cook

Senior Information Governance Officer

Information Governance Team

Quadrant East, Cobalt Business Park, The Silverlink North, North Tyneside,
NE27 0BY

 

Tel: (0191) 643 5363 / 2333

[mobile number]

 

[1]www.northtyneside.gov.uk 

 

[2]Facebook[3]Twitter email [4][IMG]

 

 

From: Eilidh.Cook On Behalf Of FOI Officer
Sent: 11 May 2020 10:04
To: Jack Everett <[FOI #663389 email]>
Cc: FOI Officer <[email address]>
Subject: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION FOI2532

 

FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION

 

In all further correspondence please quote our reference FOI2532. Thank
you for your request for information. 

 

Due the unprecedented challenges we are facing during the coronavirus
(COVID-19) pandemic, resources may be diverted away from usual compliance
or information rights work.

 

Whilst the statutory timescales cannot be extended the response to your
request might be delayed as we may have to divert our resources to help
with other challenges. 

 

Your patience is appreciated at this difficult time. We will respond to
your request as soon as we can.

 

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From: Jack Everett <[7][FOI #663389 email]>
Sent: 07 May 2020 16:42
To: FOI Officer <[8][email address]>
Subject: Freedom of Information request - Care homes and the coronavirus

 

*EXTRNL*
Dear North Tyneside Metropolitan Borough Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these
care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all
local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th
May.

Thank-you.

Jack Everett

-------------------------------------------------------------------

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