Care Home Information - SAAR's/Investigatons and substantiated cases of abuse/neglect

The request was refused by Haringey Borough Council.

Dear Haringey Borough Council,

I would like to request information in relation to Priscilla Wakefield House, Magicare Ltd, of the SAAR's, investigations and substantiated cases of abuse/neglect since December 2015 to October 2017.

Yours faithfully,

Jackie Flynn

Haringey Borough Council

Dear Ms Flynn

 

Freedom of Information / Environmental Information Regulations Request:
LBH/6761317

 

I acknowledge your request for information received on 30 October 2017.

 

This information request will be dealt with in accordance with the Freedom
of Information Act 2000 / Environmental Information Regulations and we
will send the response by 27 November 2017

 

Yours sincerely,

 

 

 

Feedback and Information Governance

 

Shared Service Centre | Central Team

Haringey Council 

10th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

 

www.haringey.gov.uk

twitter@haringeycouncil

facebook.com/haringeycouncil

 

 

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FOI, Haringey Borough Council

Dear Ms Flynn

Freedom of Information / Environmental Information Regulations Request: Reference LBH/6767817

I acknowledge your request for information received on 27 October 2017.
This information request will be dealt with in accordance with the Freedom of Information Act 2000 / Environmental Information Regulations and we will send the response by 24 November 2017.

Lesley Clay
Feedback Review Officer

Shared Service Centre | Central Team

Haringey Council
10th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

T. 020 8489 1988

[email address]

www.haringey.gov.uk
twitter@haringeycouncil
facebook.com/haringeycouncil

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I have received two acknowledgements assigning two different reference numbers to the same request. First response dated 1st November acknowledging receipt of my request sent on 28th October 2017, which I sent on 29th October 2017, confirmed as received 30th October 2017, reference LHB/6761317 with a response confirmed by 27th November 2017 from the Shared Service Centre/Central Team. A second response to the same request was received dated 2nd November referring to my request received 27th October 2017 with a response due by 24th November 2017 from Lesley Clay, Shared Service Centre/Central Team assigning a completely different reference LBH/6767817. It is not clear why the same request is being dealt with by two different people assigning two different reference numbers.

Yours sincerely,

Jackie Flynn

FOI, Haringey Borough Council

Dear Ms Flynn,

 

Thank you for your email.

 

Your request was logged twice thus the two acknowledgement  notices. I
apologise for any confusion caused.

 

The reference number Lbh/6761317 is the correct one

 

We have cancelled Lbh/6767817.

 

 

Regards,

 

Sirkku Pietikäinen

Information Governance Officer

Shared Service Centre | Central Team

 

Haringey Council

10th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

 

T. 020 8489 2552

[1][email address]

 

[2]www.haringey.gov.uk

[3]twitter@haringeycouncil

[4]facebook.com/haringeycouncil

 

Please consider the environment before printing this email.

 

 

 

Pomery Charlotte, Haringey Borough Council

Dear Ms Flynn

 

Freedom of Information Act Request ref: LBH/6761317

 

Thank you for your request for information received on 29^th October 2017,
in which you asked for information in relation to Priscilla Wakefield
House, Magicare Ltd, of the SAAR's, investigations and substantiated cases
of abuse/neglect since December 2015 to October 2017.

 

Due to the nature of information and the limited focus of your enquiry
which could enable individual cases to be identified, I am afraid I am
unable to provide you with this information under the Freedom of
Information Act.

 

Haringey Council regularly reports information on safeguarding through the
Haringey Safeguarding Adults Board and publishes borough wide information
which is available publically here:
[1]http://www.haringey.gov.uk/social-care-a...

 

If you are unhappy with how we have responded to your request you can ask
us to conduct an Internal Review. If so, please contact the Feedback and
Information Team as below. (Please note you should do this within two
months of receiving this response.)   

 

Feedback and Information Team

10th Floor, Alexandra House

10 Station Road

London

N22 7TR

E [2][email address]

 

Yours sincerely

 

 

 

 

Charlotte

 

 

Charlotte Pomery

Assistant Director Commissioning
Haringey Council

River Park House

London N22 8HQ

 

T: 020 8489 3751

M: 07815 945239

E: [3][email address]

 

[4]www.haringey.gov.uk

Twitter@haringeycouncil

 

This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
free of any virus or other defect which might affect any computer or
system into which they are received and opened, it is the responsibility
of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

References

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1. http://www.haringey.gov.uk/social-care-a...
2. mailto:[email address]
3. mailto:[email address]
4. http://www.haringey.gov.uk/

Dear Charlotte,

Thank you for your response. It is not clear why you advise that the information is not available on the due by date for a response. Surely this response taking into consideration that you are unable to provide the information could have been provided sooner. As I am working closely with CQC, this information has already been provided.

Yours sincerely,

Jackie Flynn