Care Charging

Ian Burnip made this Freedom of Information request to Hackney Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Hackney Borough Council,

Please answer the following questions, or as many as is possible within time & cost parameters starting at #1.
1. How do you calculate the level of contribution that adult social care recipients should make to their care packages?
2. What income are social care recipients allowed to retain, after their contribution to their care package has been deducted?
3. What do you allow as Disability Related Expenses? Please provide a copy of your guidance if this is easier.
4. Do you use pre-payment cards for care payments? If yes can people opt out of using these?
5. Are there any restrictions on what Personal Budgets and Direct Payments can be spent on? Please provide a copy of your guidance on this.
6. Please provide a copy of the guidance document that your authority uses to make decisions on Direct Payment packages.
7. Do you have a contingency policy for DP users. If yes please attach a copy.
8. If a PA is off work sick do you provide extra funding to cover their sick pay – as individual employers can no longer get statutory sick pay reimbursed?
9. "What percentage of Direct Payments rates, that are paid to adults who directly employ their own PAs, are allowed to be spent on the following additional expenses?"
• National insurance employer contributions
• Statutory paid holidays
• Payroll charges
• Independent living insurance
• Advertising
• National Minimum Wage increase from April 2016
• Redundancy payments
• Pensions
• Training
• Contingency funding

Yours faithfully,

Ian Burnip

Hackney Borough Council

[1]London Borough of Hackney logo

Dear Mr Burnip,

FOI Ref: FOI16-1215-11324

Thank you for submitting a Freedom of Information request. Your reference
number is FOI16-1215-11324.

Your request will be responded to within 20 working days.

Yours sincerely,

Information Management Team - FOI

[2][email address]

The contents of this email are confidential to the intended recipient at
the email address to which it has been addressed. It may not be disclosed
to or used by anyone other than this addressee, nor may it be copied in
any way. If received in error, please contact Hackney Council,
www.hackney.gov.uk on 020 8356 3000 (out of hours - 020 8356 2300) quoting
the name of the sender and the addressee and then delete it from your
system. Please note that neither Hackney Council nor the sender accepts
any responsibility for viruses and it is your responsibility to scan the
email and attachments (if any). No contracts may be concluded on behalf of
Hackney Council by means of email communications.Please note that Hackney
Council reserves the right to monitor emails for the purpose of monitoring
or communications relevant to the Company’s business under the
Telecommunications (Lawful Business Practice) (Interception Of
Communications) Regulations 2000 (S.I. 2000/2699) ("the Regulations") for
the following reasons: to investigate or detect the unauthorised use of
the systems, e.g. that this policy is being observed, that no
discriminatory or offensive content appears in emails; to maintain an
adequate level of security for our computer systems; to detect any
computer viruses; to check mailboxes of absent employees. To exercise its
right under the Regulations, Hackney Council must have made all reasonable
efforts to inform every person who may use the system that interception
may take place and this notice to you should be regarded as such
notification..

References

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2. mailto:[email address]

Information Management, Hackney Borough Council

1 Attachment

  • Attachment

    CDM 17376835 v1 PJ64174 Charges for non residential care leaflet 8pp.pdf

    309K Download View as HTML

Dear Ian

 

Re: Your Freedom of Information Request.

 

Thank you for your Freedom of Information request received by this office
on 14 December 2016, in which you requested the following information.
Having given due consideration to the request, we are able to supply the
following in response to your request:

 

1. How do you calculate the level of contribution that adult social care
recipients should make to their care packages?

To calculate Care Charges for Non Residential Care in Hackney, we will
look at the total income and this may include an amount from their savings
and other assets – including shares and bonds.  We take into account
essential expenditures such as rent/mortgage, water rates, council tax,
service charge. However, the maximum charge for Non Residential Care is
£250 per week.  

For Residential Care, we take into account clients’ income including
savings, properties, shares and bonds. Expenses to maintain the property
are taken into account in terms of short stay/interim placements.

 

2. What income are social care recipients allowed to retain, after their
contribution to their care package has been deducted?

For Non Residential, the minimum income plus 25% of their assessable
income. (Please note we do not take the DLA Mobility component into
account for Non-Residential assessments).

For Residential Care – personal allowance of £24.90 per week

3. What do you allow as Disability Related Expenses? Please provide a copy
of your guidance if this is easier.

 

Additional laundry costs, fuel costs, special dietary needs, privately
arranged care not met by the Council, purchase and maintenance of special
equipment and special clothing needs.

 

4. Do you use pre-payment cards for care payments? If yes can people opt
out of using these?

 

The London Borough of Hackney does use a pre-payment card as part of its
self-directed support offer. This is an option which is open to people and
therefore individuals do not have to choose this option.

 

5. Are there any restrictions on what Personal Budgets and Direct Payments
can be spent on? Please provide a copy of your guidance on this.

 

The London Borough of Hackney provides a section in our Direct Payment
User Guide advising as to what a Direct Payments can be spent on.  Please
see below the wording which is taken from this. The user guide is called
“Direct Payments in Hackney” and can be found at:
[1]http://hackney.gov.uk/direct-payments on page 5.

 

What can I spend Direct Payments on?

 

You can only spend Direct Payments on services that meet your needs
described

in your assessment. The type of services you can spend the money on
include:

 

• personal care such as dressing, washing or eating meals

• practical help with shopping, cleaning or preparing meals

• short breaks (respite care)

• day time recreational and leisure activities

• special equipment

 

You cannot use Direct Payments for:

• Permanent or residential nursing care

• Equipment or services normally provided by health, housing

or education services

• Employing a close relative living with you, except in exceptional

circumstances where it is agreed by the council

 

6. Please provide a copy of the guidance document that your authority uses
to make decisions on Direct Payment packages.

 

Decisions on provision are based on service user needs. The method of
delivery of care is the choice of the service user, which is either
through a commissioned care package from an external provider or through
self-directed support i.e. a Direct Payment. If the service user opts for
self-directed support, they are able to choose the delivery mechanism that
is most appropriate for them i.e. a Direct Payment, Pre-Payment Card or
Managed Account.

 

7. Do you have a contingency policy for DP users. If yes please attach a
copy.

 

The Direct Payment rate is sufficient to enable service users to meet
their care needs and pay the London Living Wage, whilst also meeting
additional costs such as National Insurance, payroll, holiday pay and sick
pay.

 

There is a contingency applied to DP users, and the initial payment is
made as a 4 week in advance payment. This is then reviewed on an ongoing
basis, and we ensure there is sufficient funds in place as a contingency
(usually between 6-8 weeks) before excess funds are clawed back from
service users.

 

Please see the attached policy.

 

8. If a PA is off work sick do you provide extra funding to cover their
sick pay – as individual employers can no longer get statutory sick pay
reimbursed?

Yes – this is included in their contingency fund as explained above.

9. "What percentage of Direct Payments rates, that are paid to adults who
directly employ their own PAs, are allowed to be spent on the following
additional expenses?"

• National insurance employer contributions • Statutory paid holidays •
Payroll charges • Independent living insurance • Advertising • National
Minimum Wage increase from April 2016 • Redundancy payments • Pensions •
Training • Contingency funding

The current Direct Payment rate covers all these items however, the London
Borough of Hackney does not state what percentage of rates can be spent on
additional expenses. The hourly rate is sufficient to cover the expenses
listed.

Please note the information is still covered by copyright legislation. You
are not authorised to re-use this information for commercial or research
purposes as defined by the Re-Use of Public Sector Information Regulations
2005. If you do wish to re-use this information please contact the
Information Governance Team, 1^st Floor, 6-15 Florfield Road, London, E8
1DT.

 

If you are dissatisfied with this response and wish to appeal, please
contact the Information Management Team at the address below and your
appeal will be dealt with through our Internal Review procedure.

 

Information Management Team (FOI)

3rd Floor, Maurice Bishop House

17 Reading Lane

E8 1HH

[2][email address]

0208 356 2144

 

If you are still not satisfied following the Internal Review, you have a
right to appeal to the Information Commissioner. He can be contacted at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700

[3]www.ico.org.uk

 

Kind regards

 

The Information Governance Team

Finance and Resources Directorate

London Borough of Hackney

[4]www.hackney.gov.uk

 

The contents of this email are confidential to the intended recipient at
the email address to which it has been addressed. It may not be disclosed
to or used by anyone other than this addressee, nor may it be copied in
any way. If received in error, please contact Hackney Council,
www.hackney.gov.uk on 020 8356 3000 (out of hours - 020 8356 2300) quoting
the name of the sender and the addressee and then delete it from your
system. Please note that neither Hackney Council nor the sender accepts
any responsibility for viruses and it is your responsibility to scan the
email and attachments (if any). No contracts may be concluded on behalf of
Hackney Council by means of email communications.Please note that Hackney
Council reserves the right to monitor emails for the purpose of monitoring
or communications relevant to the Company’s business under the
Telecommunications (Lawful Business Practice) (Interception Of
Communications) Regulations 2000 (S.I. 2000/2699) ("the Regulations") for
the following reasons: to investigate or detect the unauthorised use of
the systems, e.g. that this policy is being observed, that no
discriminatory or offensive content appears in emails; to maintain an
adequate level of security for our computer systems; to detect any
computer viruses; to check mailboxes of absent employees. To exercise its
right under the Regulations, Hackney Council must have made all reasonable
efforts to inform every person who may use the system that interception
may take place and this notice to you should be regarded as such
notification..

References

Visible links
1. http://hackney.gov.uk/direct-payments
2. mailto:[email address]
3. http://www.ico.org.uk/
4. http://www.hackney.gov.uk/