Thank you for contacting North Yorkshire County Council (NYCC). We confirm that we have received your correspondence.

If you have submitted a new Freedom of Information (FOI) or Environmental Information Regulations (EIR) request to NYCC - we will contact you as soon as possible if we need any more information from you to respond to your request. If we do not need any more information we will pass your request onto the appropriate officer to respond. A response will be sent to you as soon as possible, and within 20 working days as required by the relevant legislation.

If you have requested an internal review of an FOI or EIR response sent to you by NYCC or otherwise expressed dissatisfaction about an FOI or EIR response – we will respond to you as soon as possible and within 20 working days, in accordance with best practice guidance.

If you have raised a data protection concern about the way in which NYCC has handled your personal information – we will respond to you as soon as possible and within 20 working days, in accordance with legal requirements/best practice guidance.

If you have asked to be removed from a mailing list – we will forward your request onto the relevant department for action.

If your correspondence relates to an existing case - we will forward it to the relevant officer for consideration and action as required.

Copied correspondence - we do not respond to correspondence that has been copied to us.

For any other enquiry – NYCC will contact you shortly.

If your enquiry is urgent and you request an immediate response please call the Information Governance Team on 01609 532526.

Yours faithfully

The Information Governance Team.
Read the latest Coronavirus (COVID-19) information from North Yorkshire County Council:

https://www.northyorks.gov.uk/coronaviru...

Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.

North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Information Governance Team ([North Yorkshire Council request email]) who will process your request.

North Yorkshire County Council.

Thank you for contacting the Information Governance Team at North
Yorkshire County Council (NYCC).

Please note that due to the outbreak of coronavirus (Covid-19) applicants
may expect a delay in receiving requests made under FOI, EIR and under the
GDPR. The County Council will try to process these requests within their
statutory deadlines as far as possible, however due to the scale back of
non-essential services your request may take slightly longer to complete.

If you have submitted a Freedom of Information request then please accept
this email as receipt. We will respond to you within the 20 Working Days
as defined by the Freedom of Information Act.

If you have submitted a request under Environmental Information
Regulations then please accept this email as receipt. We will respond to
you within the 20 Working Days as defined by the regulations.

If you have submitted a request for personal information then please
accept this email as receipt - however we will write to you separately to
acknowledge your request or if we need further information from you. The
one calendar month stated in GDPR will not begin until we have verified
your request. Your request will be processed in accordance with Article 15
of the General Data Protection Regulation which is known as a ‘Subject
Access Request’.

For all other new or existing enquiries we will endure to respond to you
as soon as possible.

With Kind Regards,

Information Governance Team

North Yorkshire County Council 

Thank you for contacting North Yorkshire County Council (NYCC). We confirm that we have received your correspondence.

If you have submitted a new Freedom of Information (FOI) or Environmental Information Regulations (EIR) request to NYCC - we will contact you as soon as possible if we need any more information from you to respond to your request. If we do not need any more information we will pass your request onto the appropriate officer to respond. A response will be sent to you as soon as possible, and within 20 working days as required by the relevant legislation.

If you have requested an internal review of an FOI or EIR response sent to you by NYCC or otherwise expressed dissatisfaction about an FOI or EIR response – we will respond to you as soon as possible and within 20 working days, in accordance with best practice guidance.

If you have raised a data protection concern about the way in which NYCC has handled your personal information – we will respond to you as soon as possible and within 20 working days, in accordance with legal requirements/best practice guidance.

If you have asked to be removed from a mailing list – we will forward your request onto the relevant department for action.

If your correspondence relates to an existing case - we will forward it to the relevant officer for consideration and action as required.

Copied correspondence - we do not respond to correspondence that has been copied to us.

For any other enquiry – NYCC will contact you shortly.

If your enquiry is urgent and you request an immediate response please call the Information Governance Team on 01609 532526.

Yours faithfully

The Information Governance Team.
Read the latest Coronavirus (COVID-19) information from North Yorkshire County Council:

https://www.northyorks.gov.uk/coronaviru...

Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.

North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Information Governance Team ([North Yorkshire Council request email]) who will process your request.

North Yorkshire County Council.