Dear South Northamptonshire District Council,

TRADING STANDARDS FOI
Illegal car clocking/ vehicle mileage adjustment is in the news at the moment as such could you answer the following questions.

1) How many cases of car clocking has your council investigated in the last 5 years?

2) Of those cases, how many were dealt with by prosecuting the suspected offenders?

3) How many of those prosecutions were successful?

4) In total, how many vehicles were involved in the successfully prosecuted cases?

5) What is your council’s policy for alerting innocent members of the public and motor trade
to vehicles the council has successfully proven have been "clocked"?

6) Can you provide confirmation in respect of question 5 of the type of action you have taken to warn people about the vehicles you have discovered to have been clocked?
For example, publishing ‎vehicle details, alerting Auto Trader or other specialist publications; registering data with HPI and other mileage data services.

7) Has the council or trading standards department seized any "clocked" vehicles ‎over the past five years and subsequently destroyed them?

Yours faithfully,

Mr.M.Robson

Admin, CCC (SNC), South Northamptonshire District Council

1 Attachment

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Admin, CCC (SNC), South Northamptonshire District Council

Thank you for your enquiry, Northamptonshire County Council deal with
these types of queries and I have forwarded this to them.  For future
reference their contact details are below. 

 

Many NCC queries can be logged through their website:
[1]www.northamptonshire.gov.uk or you can email them using email:
[2][email address]

 

 

Northamptonshire County Council

John Dryden House

8-10 The Lakes

Northampton

NN4 7YD

 

Tel: 0300 126 1000

 

Kind Regards,

 

Kerry

#02007

 

Customer Service Centre

Cherwell District Council and South Northamptonshire Council

 

Tel:                   01327 322322

Mail:                 [email address],uk

 

Did you know many of our services can be accessed online?

 

Web:                                    [3]www.southnorthants.gov.uk

Find us on Facebook:          [4]www.facebook.com/southnorthantscouncil

Follow us on Twitter:            [5]@snorthantsc

Address: The Forum, Moat Lane, Towcester, Northants, NN12 6AD

 

 

Web:                                    [6]www.cherwell.gov.uk 

Find us on Facebook:          [7]www.facebook.com/cherwelldistrictcouncil

Follow us on Twitter:            [8]@cherwellcouncil

Address: Bodicote House, Bodicote, Banbury, Oxon, OX15 4AA

 

 

 

P Please consider the environment before printing this email

 

Freedom of Information Act – Requests for information held by the Council
can be submitted by letter or e-mail, as long as the sender is
identifiable.  Information requested will normally be provided within 20
working days.  Certain information is exempt from disclosure and in this
situation the Council will explain why in writing.

 

Data Protection Act – Requests will normally be provided within 40
calendar days.

 

 

EM_csc_custserv,

1 Attachment

Thank you for your email to Northamptonshire County Council’s Customer
Service Centre

 

You will see from the ‘To’ field that your enquiry has been forwarded to
the team or individual best placed to provide you with a response. We will
aim to provide you with a response in accordance with our Customer Service
Standards -
[1]http://www3.northamptonshire.gov.uk/coun...

 

 

 

Dear Colleague,

  

The below query has been received in the Customer Services inbox.
Please respond directly to the customer if you are in a position to
provide a response.

 

If this enquiry is best answered by someone else, please forward to them
and keep the customer informed at every stage.

 

Customer name: Mr Robson

Customer email: [FOI #431225 email]

 

Many thanks for your help

 

Customer Service Advisor

[2]J:\SETTINGS\Desktop\NCC_logo.jpg 

--------------------------------------------------------------------------

Original Message:
From: [email address]
Sent: 13/09/2017
To: "'Mr.M.Robson'" <[FOI #431225 email]>
Cc: "[email address]"
<[email address]>
Subject: SNC reply: Freedom of Information request - Car Clocking

Thank you for your enquiry, Northamptonshire County Council deal with
these types of queries and I have forwarded this to them.  For future
reference their contact details are below. 

 

Many NCC queries can be logged through their website:
[3]www.northamptonshire.gov.uk or you can email them using email:
[4][email address]

 

 

Northamptonshire County Council

John Dryden House

8-10 The Lakes

Northampton

NN4 7YD

 

Tel: 0300 126 1000

 

Kind Regards,

 

Kerry

#02007

 

Customer Service Centre

Cherwell District Council and South Northamptonshire Council

 

Tel:                   01327 322322

Mail:                 [email address],uk

 

Did you know many of our services can be accessed online?

 

Web:                                    [5]www.southnorthants.gov.uk

Find us on Facebook:          [6]www.facebook.com/southnorthantscouncil

Follow us on Twitter:            [7]@snorthantsc

Address: The Forum, Moat Lane, Towcester, Northants, NN12 6AD

 

 

Web:                                    [8]www.cherwell.gov.uk 

Find us on Facebook:          [9]www.facebook.com/cherwelldistrictcouncil

Follow us on Twitter:            [10]@cherwellcouncil

Address: Bodicote House, Bodicote, Banbury, Oxon, OX15 4AA

 

 

 

P Please consider the environment before printing this email

 

Freedom of Information Act – Requests for information held by the Council
can be submitted by letter or e-mail, as long as the sender is
identifiable.  Information requested will normally be provided within 20
working days.  Certain information is exempt from disclosure and in this
situation the Council will explain why in writing.

 

Data Protection Act – Requests will normally be provided within 40
calendar days.

 

 

Northamptonshire Trading Standards,

2 Attachments

Good morning

We have received this request via our FOI Team & it is being dealt with
already. A response will be provided in due course

Kind regards

 

Sam Diamond

Section Manager Business Support

Trading Standards Service,

Northamptonshire County Council,

Wootton Hall Park, Northampton,

NN4 0GB

Tel:  0300 126 1000 (CSC)

Fax: 01604 362425

email: [1][email address]

 

 

[2]BWC signature banner fin.tif

 

 

 

From: CustomerServices
Sent: 13 September 2017 11:20
To: Northamptonshire Trading Standards <[email address]>
Cc: [FOI #431225 email]
Subject: Re: SNC reply: Freedom of Information request - Car Clocking
[<AD161>]

 

Thank you for your email to Northamptonshire County Council’s Customer
Service Centre

 

You will see from the ‘To’ field that your enquiry has been forwarded to
the team or individual best placed to provide you with a response. We will
aim to provide you with a response in accordance with our Customer Service
Standards -
[3]http://www3.northamptonshire.gov.uk/coun...

 

 

 

Dear Colleague,

  

The below query has been received in the Customer Services inbox.
Please respond directly to the customer if you are in a position to
provide a response.

 

If this enquiry is best answered by someone else, please forward to them
and keep the customer informed at every stage.

 

Customer name: Mr Robson

Customer email: [4][FOI #431225 email]

 

Many thanks for your help

 

Customer Service Advisor

 

 

--------------------------------------------------------------------------

Original Message:
From: [5][email address]
Sent: 13/09/2017
To: "'Mr.M.Robson'" <[6][FOI #431225 email]>
Cc: "[7][email address]"
<[8][email address]>
Subject: SNC reply: Freedom of Information request - Car Clocking

Thank you for your enquiry, Northamptonshire County Council deal with
these types of queries and I have forwarded this to them.  For future
reference their contact details are below. 

 

Many NCC queries can be logged through their website:
[9]www.northamptonshire.gov.uk or you can email them using email:
[10][email address]

 

 

Northamptonshire County Council

John Dryden House

8-10 The Lakes

Northampton

NN4 7YD

 

Tel: 0300 126 1000

 

Kind Regards,

 

Kerry

#02007

 

Customer Service Centre

Cherwell District Council and South Northamptonshire Council

 

Tel:                   01327 322322

Mail:                 [11][email address],uk

 

Did you know many of our services can be accessed online?

 

Web:                                    [12]www.southnorthants.gov.uk

Find us on Facebook:          [13]www.facebook.com/southnorthantscouncil

Follow us on Twitter:            [14]@snorthantsc

Address: The Forum, Moat Lane, Towcester, Northants, NN12 6AD

 

 

Web:                                    [15]www.cherwell.gov.uk 

Find us on Facebook:          [16]www.facebook.com/cherwelldistrictcouncil

Follow us on Twitter:            [17]@cherwellcouncil

Address: Bodicote House, Bodicote, Banbury, Oxon, OX15 4AA

 

 

 

P Please consider the environment before printing this email

 

Freedom of Information Act – Requests for information held by the Council
can be submitted by letter or e-mail, as long as the sender is
identifiable.  Information requested will normally be provided within 20
working days.  Certain information is exempt from disclosure and in this
situation the Council will explain why in writing.

 

Data Protection Act – Requests will normally be provided within 40
calendar days.

 

 

Dear Northamptonshire Trading Standards,

This FOI is long overdue.

Yours sincerely,

Mr.M.Robson

Freedom of Information,

2 Attachments

Dear Mr Robson,

 

Trading Standards have forwarded your e mail below.

 

Please see attached response sent to you on 4/10/2017

 

Kind regards

 

Tracey Gilkes

FOI/DP Admin

Northamptonshire County Council

Business Intelligence and Project Management

ONE Angel Square

Angel Street

Northampton

NN1 1ED

 

t: 01604 368360

e: [email address]

 

Freedom of Information,

2 Attachments

Dear Mr Robson,

 

Thank you for your email of 18/10/2017 which has been passed to me by
Trading Standards.

 

It appears that you are using two What Do They Know email addresses for
your request and the response to FR7602 was sent to you at the other email
address on 04/10/2017, see attached.

 

Kind regards

 

Sarah Jobling

Senior Administrator

Freedom of Information/Data Protection Team

Business Intelligence and Project Management

Northamptonshire County Council

 

Tel: 01604 368360

[email address]

[1]www.northamptonshire.gov.uk

 

 

Sandra Roberts,

Good morning Mr Robson

I have been in contact with our Freedom of Information team who were dealing with your request and they have confirmed that the response, on behalf of Northamptonshire County Council, was sent to you on 4th October 2017. I understand that they have resent you this response.

Kind regards
Sandra

Sandra Roberts
Office Manager/Team Leader
Northamptonshire County Council
Trading Standards Service
Wootton Hall Park
Northampton
NN4 0GB

Tel: 01604 362505
Fax: 01604 362425

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