Dear Hampshire County Council,

I note that the council expects to go live with its new children's social
care system at some point in 2017.

Q1: How many rounds of data migration from Northgate social care to Capita
social care have been completed to date?

Q2: Has the specification of the configuration of the new social care
system been finalised? If so, please provide the date on the sign-off
certificate

Yours faithfully,

Peter Shaw

Children's Services Freedom of Information requests, Hampshire County Council

Dear Mr Shaw

 

Your request under the Freedom of Information Act 2000

 

Thank you for your request for information, which was received by
Hampshire County Council on 27 September 2017. You requested:

 

I note that the council expects to go live with its new children's social
care system at some point in 2017.

 

Q1: How many rounds of data migration from Northgate social care to Capita
social care have been completed to date?

 

Q2: Has the specification of the configuration of the new social care
system been finalised? If so, please provide the date on the sign-off
certificate

 

Please remember to quote the reference number above (12892 Shaw) in any
future communications.

 

The Children's Services Department will provide a response by 20 working
days.

Yours sincerely

FOI Co-ordinator
Email: [1][email address]

If you receive this email by mistake due to an error in addressing,
transmission, or any other reason please reply to the sender immediately
and let them know. If you are not the intended recipient you should not
disclose, distribute, copy, print or use in any way the information
contained in the email. Thank you.

 

 

 

References

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1. mailto:[email address]

Children's Services Freedom of Information requests, Hampshire County Council

1 Attachment

Dear Mr Shaw

 

Your request under the Freedom of Information Act 2000

 

Please find attached Hampshire County Council’s response to your Freedom
of Information request.

Yours sincerely

FOI Co-ordinator
Email: [1][email address]

If you receive this email by mistake due to an error in addressing,
transmission, or any other reason please reply to the sender immediately
and let them know. If you are not the intended recipient you should not
disclose, distribute, copy, print or use in any way the information
contained in the email. Thank you.

 

 

 

References

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1. mailto:[email address]

Dear Children's Services Freedom of Information requests,

Thanks you for this response, copied below:

"1. How many rounds of data migration from Northgate social care to Capita social care have been completed to date?
No rounds of data migration have been completed to date.
2. Has the specification of the configuration of the new social care system been finalised? If so, please provide the date on the sign-off certificate
The specification of the configuration of the new social care system has not been finalised"

In previous responses you have indicated that this system would go live at some point in 2017. Clearly, this won't happen. I don't think it seems likely to go live during 2018, either, if we haven't actually started any data migration yet.

Could I ask a follow-up question please? I will understand if you need to apply a further 20 day period to this, though I note that your responses have been very timely in the past and hope that this one can be answered quickly also.

3. Given that the legacy system which is being replaced is the Northgate ICS system, which goes out of support in 2020, could you provide copies of any contingency plans which have been drawn up in the event that this Capita system fails to go live in time for the Northgate decommissioning date?

I know you don't want the new system to fail to achieve go-live - neither do I - but this project has been running for 5 years and doesn't look like it's anywhere near go-live. Also, I recall that Capita had a previous attempt at building a social care system in the mid-2000s which failed catastrophically, so a contingency plan would seem to be a sensible risk control measure.

Good luck with the project!

Yours sincerely,

Peter Shaw

Children's Services Freedom of Information requests, Hampshire County Council

Dear Mr Shaw

 

Your request under the Freedom of Information Act 2000

 

Thank you for your request for information, which was received by
Hampshire County Council on 26 October 2017. You requested:

 

Given that the legacy system which is being replaced is the Northgate ICS
system, which goes out of support in 2020, could you provide copies of any
contingency plans which have been drawn up in the event that this Capita
system fails to go live in time for the Northgate decommissioning date?

 

Please remember to quote the reference number above (13031 Shaw) in any
future communications.

The Children's Services Department will provide a response by 20 working
days.

Regards

FoI Co-ordinator
Children's Services Department
Email:  [1][email address]

If you have a Freedom of Information request please redirect to the
following email address - [2][email address
Any statutory timeframe will not commence until the request is received at
this address.

 

 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Children's Services Freedom of Information requests, Hampshire County Council

1 Attachment

Dear Mr Shaw
 
Your request under the Freedom of Information Act 2000
 
Attached is Hampshire County Council’s response to your Freedom  of
Information request.
Please accept our apologies for the delay.
Yours sincerely
 
FoI Co-ordinator
Children's Services Department
Email:  [email address]
If you have a Freedom of Information request please redirect to the
following email address - [email address
Any statutory timeframe will not commence until the request is received at
this address.
 
 
 

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