Capita SIMS license and Capita SIMS Support for schools within the authority

Northampton Borough Council did not have the information requested.

Dear Local Authority FOI Team

Could you please provide the following information relating to the Capita SIMS management information system used by schools within your authority:

(1) Does your authority currently procure a Capita SIMS license on behalf of the state maintained schools within your authority?

(2) If a local authority Capita SIMS license has been procured for use by state maintained schools within your authority, when does the term of this contract end?

(3) Does your authority employ dedicated staff to provide telephone based 'help desk' support for your local schools using Capita SIMS and if so how many FTE staff members?

(4) If your authority does employ dedicated staff to provide telephone based 'help desk' support for your local schools using Capita SIMS, which directorate do they belong to, what is their team name and what is the job title of the manager ultimately responsible for delivery of this service?

(5) If your authority does provide Capita SIMS support to your local schools can you advise how many schools you do provide telephone help desk support for in the period April 2018 to March 2019, broken down as follows:

- number of state maintained primary schools
- number of academy primary schools
- number of state maintained secondary schools
- number of academy secondary schools

Thank you very much for your help with this request

Yours faithfully,

Richard Brock

Requests, Northampton Borough Council

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Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk

Requests, Northampton Borough Council

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Section 1(a) of the Freedom of Information Act 2000 places an obligation on a public authority to inform in writing any person making a request as to whether it holds the information.

Northampton Borough Council (the Council) is not respondible for eduction in Northampton and holds no information in regard to your request. 

In order to assist you with your enquiries the Council has identified Northamptonshire County Council (NCC) as the authority most likely to hold the information you have requested.  Please redirect your request to NCC whose contact details are copied below.

NCC
One Angel Square
Angel Street
Northampton
NN1 1ED

Email [email address]

Stephanie Everitt | Information Governance Officer
01604 838841

Chief Finance Officer | Northampton Borough Council,
The Guildhall, St Giles Square, Northampton NN1 1DE | 0300 330 7000

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