Capita SIMS license and Capita SIMS Support for schools within the authority

The request was successful.

Dear Local Authority FOI Team

Could you please provide the following information relating to the Capita SIMS management information system used by schools within your authority:

(1) Does your authority currently procure a Capita SIMS license on behalf of the state maintained schools within your authority?

(2) If a local authority Capita SIMS license has been procured for use by state maintained schools within your authority, when does the term of this contract end?

(3) Does your authority employ dedicated staff to provide telephone based 'help desk' support for your local schools using Capita SIMS and if so how many FTE staff members?

(4) If your authority does employ dedicated staff to provide telephone based 'help desk' support for your local schools using Capita SIMS, which directorate do they belong to, what is their team name and what is the job title of the manager ultimately responsible for delivery of this service?

(5) If your authority does provide Capita SIMS support to your local schools can you advise how many schools you do provide telephone help desk support for in the period April 2018 to March 2019, broken down as follows:

- number of state maintained primary schools
- number of academy primary schools
- number of state maintained secondary schools
- number of academy secondary schools

Thank you very much for your help with this request

Yours faithfully,

Richard Brock

Foi Enquiries, Aberdeen City Council

1 Attachment

Dear Mr Brock,

 

Information enquiry reference FOI-19-0451.

 

Thank you for your recent request for information, which we received on 27
March 2019.

 

The scheduled date for our response to your request for information is on
or before 25 April 2019.

 

Please do not hesitate to contact us should you have any queries in the
meantime.

 

Yours sincerely,

 

Grant Webster

Access to Information Officer

 

 

Grant Webster |Access to Information Officer

Aberdeen City Council | Access to Information Team | Customer Feedback
|Customer

Marischal College |Business Hub 17,  3^rd Floor | Broad Street | Aberdeen
| AB10 1AQ

 

Dial: 01224 522166

[1]www.aberdeencity.gov.uk | Twitter: @AberdeenCC |
Facebook.com/AberdeenCC

 

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References

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1. http://www.aberdeencity.gov.uk/

Foi Enquiries, Aberdeen City Council

2 Attachments

Dear Mr Brock

 

Thank you for your information request of 27 March 2019.  Aberdeen City
Council (ACC) has completed the necessary search for the information
requested. Our response is now detailed below.

 

Could you please provide the following information relating to the Capita
SIMS management information system used by schools within your authority:

 

(1) Does your authority currently procure a Capita SIMS license on behalf
of the state maintained schools within your authority?

No, Scottish Local Authorities are partners in SEEMiS LLP which provides a
Management Information System to all schools.

 

(2) If a local authority Capita SIMS license has been procured for use by
state maintained schools within your authority, when does the term of this
contract end? 

(3) Does your authority employ dedicated staff to provide telephone based
'help desk' support for your local schools using Capita SIMS and if so how
many FTE staff members?

(4) If your authority does employ dedicated staff to provide telephone
based 'help desk' support for your local schools using Capita SIMS, which
directorate do they belong to, what is their team name and what is the job
title of the manager ultimately responsible for delivery of this service?

(5) If your authority does provide Capita SIMS support to your local
schools can you advise how many schools you do provide telephone help desk
support for in the period April 2018 to March 2019, broken down as
follows:

- number of state maintained primary schools

- number of academy primary schools

- number of state maintained secondary schools

- number of academy secondary schools

These questions are not applicable – please refer to the response to
Question (1) above.

 

INFORMATION ABOUT THE HANDLING OF YOUR REQUEST

 

ACC handled your request for information in accordance with the provisions
of the Freedom of Information (Scotland) Act 2002. Please refer to the
attached PDF for more information about your rights under FOISA.

 

We hope this helps with your request.

 

Yours sincerely,

 

Anna Buchan

Access to Information Officer

 

     
[1]ACC_Crest_for mac Anna Buchan | Access to Information Officer
email
Aberdeen City Council | Access to Information Team |
Customer Feedback |Customer

Marischal College | 3^rd Floor | Broad Street |
Aberdeen | AB10 1AQ

 

Dial: 01224 522166

www.aberdeencity.gov.uk | Twitter: @AberdeenCC |
Facebook.com/AberdeenCC

 

 

 

 

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links