Dear Coventry City Council,

1) Please confirm what software and services you buy from Capita Plc each year and the value of these, or total value if you cannot release each individual contract value.

2) What risks have been identified, in respect of Capita's current financial position (i.e. significant decrease in share price and profit warnings) specifically on the software they supply and maintain for the council and what steps (if any) are being taken to mitigate those risks?

3) Please also share any risk management reports you have in place around Capita owned software used by the council in the event of Capita withdrawing from the market place.

Yours faithfully,

Mary Redman

Freedom of Information Portal,

Dear Sir / Madam

REQ04108 - Freedom of Information Act 2000

Thank you for your Email requesting information under the above
legislation, which we received on 20 April 2018. We will respond to you
within 20 working days of the date of receipt.  If there are any problems
with this request that may delay the response, we will contact you.

For more information, you can view the latest information issued by the
Council on our [1]Disclosure Log, [2]Publication Scheme and [3]Open Data.

Please quote your reference number in any further communications on this
matter.

Kind regards,
Information Governance Team

Rooms 80-84, Second Floor

Council House

Coventry CV1 5RR

 

Functional Mailbox: [4][email address]

 

[5]www.coventry.gov.uk

 

References

Visible links
1. http://www.coventry.gov.uk/foieirrequests
2. http://www.coventry.gov.uk/info/200031/d...
3. http://www.coventry.gov.uk/opendata
4. mailto:[email address]
5. http://www.coventry.gov.uk/

Freedom of Information Portal,

Dear Sir / Madam

REQ04108 - Freedom of Information Act 2000

Thank you for your Email requesting information under the above
legislation, which we received on 20 April 2018. We will respond to you
within 20 working days of the date of receipt.  If there are any problems
with this request that may delay the response, we will contact you.

For more information, you can view the latest information issued by the
Council on our [1]Disclosure Log, [2]Publication Scheme and [3]Open Data.

Please quote your reference number in any further communications on this
matter.

Kind regards,
Information Governance Team

Rooms 80-84, Second Floor

Council House

Coventry CV1 5RR

 

Functional Mailbox: [4][email address]

 

[5]www.coventry.gov.uk

 

References

Visible links
1. http://www.coventry.gov.uk/foieirrequests
2. http://www.coventry.gov.uk/info/200031/d...
3. http://www.coventry.gov.uk/opendata
4. mailto:[email address]
5. http://www.coventry.gov.uk/

Information Governance, Coventry City Council

3 Attachments

Dear Sir/Madam,

 

Please find attached the letter of response to your Freedom of Information
request.

 

Regards

 

Information Governance Team

Place Directorate

Coventry City Council

Rooms 56-57, Second Floor

Council House

Coventry CV1 5RR

 

Phone: (024) 7683 3323

Click [1]here to access the Council's FOI/EIR Disclosure Log

Functional mailbox: [2][Coventry City Council request email]

 

[3]THINK_PRIVACY001 - small

 

For facts and figures about Coventry, look at the following:

 

[4]Facts about Coventry | Coventry City Council

 

 

[5]We Are City of Culture 2021

 

[6]We Are City of Culture 2021

This e-mail and any files transmitted with it are confidential and are
intended solely for the use of the addressee. If you have received this
e-mail in error, you are requested to contact the sender All e-mails are
monitored by Coventry City Council's ICT Security, using Mimecast. The
views contained in this e-mail are those of the author and not necessarily
those of Coventry City Council.

References

Visible links
1. http://www.coventry.gov.uk/foieirrequests
2. mailto:[Coventry City Council request email]
3. http://insite.coventry.gov.uk/ccm/naviga...
4. http://www.coventry.gov.uk/factsaboutcov...
5. http://www.coventry2021.co.uk/
6. file:///tmp/www.coventry2021.co.uk

Dear Information Governance,

Thank you for the information provided. On reviewing your contract register it appears contract COV SS-133-TN-11.12-S expired in March 2018. Can you please advise when the council will be reviewing this contract and its consideration of other providers in the market place?

Thanks
Yours sincerely,

Mary Redman

Freedom of Information Portal,

Dear Sir / Madam

REQ04219 - Freedom of Information Act 2000

Thank you for your Email requesting information under the above
legislation, which we received on 15 May 2018. We will respond to you
within 20 working days of the date of receipt.  If there are any problems
with this request that may delay the response, we will contact you.

For more information, you can view the latest information issued by the
Council on our [1]Disclosure Log, [2]Publication Scheme and [3]Open Data.

Please quote your reference number in any further communications on this
matter.

Kind regards,
Information Governance Team

Rooms 80-84, Second Floor

Council House

Coventry CV1 5RR

 

Functional Mailbox: [4][email address]

 

[5]www.coventry.gov.uk

 

References

Visible links
1. http://www.coventry.gov.uk/foieirrequests
2. http://www.coventry.gov.uk/info/200031/d...
3. http://www.coventry.gov.uk/opendata
4. mailto:[email address]
5. http://www.coventry.gov.uk/

Freedom of Information Portal,

Dear Sir / Madam

REQ04219 - Freedom of Information Act 2000

Thank you for your Email requesting information under the above
legislation, which we received on 15 May 2018. We will respond to you
within 20 working days of the date of receipt.  If there are any problems
with this request that may delay the response, we will contact you.

For more information, you can view the latest information issued by the
Council on our [1]Disclosure Log, [2]Publication Scheme and [3]Open Data.

Please quote your reference number in any further communications on this
matter.

Kind regards,
Information Governance Team

Rooms 80-84, Second Floor

Council House

Coventry CV1 5RR

 

Functional Mailbox: [4][email address]

 

[5]www.coventry.gov.uk

 

References

Visible links
1. http://www.coventry.gov.uk/foieirrequests
2. http://www.coventry.gov.uk/info/200031/d...
3. http://www.coventry.gov.uk/opendata
4. mailto:[email address]
5. http://www.coventry.gov.uk/

Information Governance, Coventry City Council

3 Attachments

 

 

Dear Sir/Madam, 

 

Thank you for your request for information under the FOI, please find the
attached response.

 

If you have any queries please contact the Info Gov Team.

 

Kind regards

 

 

Information Governance Team

Place Directorate

Coventry City Council

Room 56 Council House

Earl Street

Coventry

CV1 5RR

 

[1]Tel:024 7683 3323

Functional Mailbox: [2][email address]

 

Council website: [3]www.coventry.gov.uk

 

Click [4]here to access the Council's FOI/EIR Disclosure Log

 

[5]THINK_PRIVACY001 - small

 

 

 

[6]We Are City of Culture 2021

This e-mail and any files transmitted with it are confidential and are
intended solely for the use of the addressee. If you have received this
e-mail in error, you are requested to contact the sender All e-mails are
monitored by Coventry City Council's ICT Security, using Mimecast. The
views contained in this e-mail are those of the author and not necessarily
those of Coventry City Council.

References

Visible links
1. file:///tmp/Tel:024
2. mailto:[email address]
3. http://www.coventry.gov.uk/
4. http://www.coventry.gov.uk/foieirrequests
5. http://insite.coventry.gov.uk/ccm/naviga...
6. file:///tmp/www.coventry2021.co.uk

Dear Information Governance,
Thank you for the clarification, with the contract due to expire in March 2021 at what point will the council be undertaking a mid contract review of best value?

Yours sincerely,

Mary Redman

Freedom of Information Portal,

Dear Sir / Madam

REQ04370 - Freedom of Information Act 2000

Thank you for your Email requesting information under the above
legislation, which we received on 14 June 2018. We will respond to you
within 20 working days of the date of receipt.  If there are any problems
with this request that may delay the response, we will contact you.

For more information, you can view the latest information issued by the
Council on our [1]Disclosure Log, [2]Publication Scheme and [3]Open Data.

Please quote your reference number in any further communications on this
matter.

Kind regards,
Information Governance Team

Rooms 80-84, Second Floor

Council House

Coventry CV1 5RR

 

Functional Mailbox: [4][email address]

 

[5]www.coventry.gov.uk

 

References

Visible links
1. http://www.coventry.gov.uk/foieirrequests
2. http://www.coventry.gov.uk/info/200031/d...
3. http://www.coventry.gov.uk/opendata
4. mailto:[email address]
5. http://www.coventry.gov.uk/

Freedom of Information Portal,

Dear Sir / Madam

REQ04370 - Freedom of Information Act 2000

Thank you for your Email requesting information under the above
legislation, which we received on 14 June 2018. We will respond to you
within 20 working days of the date of receipt.  If there are any problems
with this request that may delay the response, we will contact you.

For more information, you can view the latest information issued by the
Council on our [1]Disclosure Log, [2]Publication Scheme and [3]Open Data.

Please quote your reference number in any further communications on this
matter.

Kind regards,
Information Governance Team

Rooms 80-84, Second Floor

Council House

Coventry CV1 5RR

 

Functional Mailbox: [4][email address]

 

[5]www.coventry.gov.uk

 

References

Visible links
1. http://www.coventry.gov.uk/foieirrequests
2. http://www.coventry.gov.uk/info/200031/d...
3. http://www.coventry.gov.uk/opendata
4. mailto:[email address]
5. http://www.coventry.gov.uk/

Information Governance, Coventry City Council

2 Attachments

Dear Sir/Madam.

 

Further to your email, the Council meets with th​is supplier on a
quarterly basis and therefore continually monitors delivery.  The contract
is in place for a 3 year period as previously indicated and ongoing
monitoring will ensure satisfaction.

 

Please note that any further queries regarding this request, will be
treated as a new request.

 

Kind regards

 

 

Information Governance

Coventry City Council

Room 57 Council House

Earl Street

Coventry

CV1 5RR

 

Tel:  024 7683 3323

Functional Mailbox: [1][email address]

 

Click [2]here to access the Council's FOI/EIR Disclosure Log

 

[3]cid:image001.jpg@01D14E0D.DBBAF860

 

For facts and figures about Coventry, look at the following:

 

[4]www.coventry.gov.uk/factsaboutcoventry

 

 

 

 

 

From: Mary Redman [mailto:[FOI #479169 email]]
Sent: 13 June 2018 17:46
To: Information Governance <[email address]>
Subject: REQ04370 Internal review of Freedom of Information request -
Capita Contracts and risks

 

Dear Information Governance,
Thank you for the clarification, with the contract due to expire in March
2021 at what point will the council be undertaking a mid contract review
of best value?

Yours sincerely,

Mary Redman

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