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capita

Justin Greenwood made this Freedom of Information request to Department for Work and Pensions

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Justin Greenwood

Dear Department for Work and Pensions,

following on from channel 4 dispatches on the 11/4 i was concerned that this assessment centre is breaking the law, they had a manageress on recording take down a poster about recorded interviews implying to many people know about this, that is your right to ask for, they had mr Alan Barham A paramedic, stating that he did not always assess people, that he took photographs of there records on his mobile phone to show he had assessed people and in case of queries by his managemeant, that is a breach of patient and client confidentiality as well as laws on data protection, as he stated that he took these photos there must have been some queries regarding his case load, was anything done if he revealed that he had used a mobile phone to record records.

Do the DWP intend to look into the overall policy of companies like capita, i raised this a complaint with them and have had no response, quite clearly what happened in that whole documentary is illegal and wrong and calls into question the suitabilty of all companies involved.

Do the dwp intend to start a process where any complaints made should now be carried out by outside personnel to prevent misuse of the system.

Do the DWP intend to honestly show the true qualifications of all hca professionals to make sure that they are fit for purpose for the role they are examining ie a physiopherapist carrying out a mental health assessment for bi-polar needs to have chosen to specialise in mental health for this role.

Yours faithfully,

Justin Greenwood

Justin Greenwood

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DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear Justin Greenwood,
 
Please see our response to your recent Freedom of Information request:
 
 
Yours sincerely
 
Correspondence Team |Business Management Team | Health Services
Directorate | Finance Group | Department for Work and Pensions | Green
Zone 2nd Floor, West Wing, Phase 2 | Peel Park | Brunel Way | Blackpool |
FY4 5ES |
 
 
 

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J Roberts left an annotation ()

'Discredited assessor

14. I will deal in some detail with points arising from the discrediting of assessor Alan Barham. My comments may be of use in other cases where a report of his was before the First-tier Tribunal.

15.Alan Barham was discredited by the Channel 4 “Dispatches” programme, following undercover reporting. The criticism of Mr Barham, based on what he himself had reportedly said, included that he had finished an assessment before he walked through the door (see for example the extract at Annex 1to this decision, taken from: https://www.channel4.com/press/news/grea...

16 .Capita reportedly said — “The comments and actions of [this contractor] clearly fall short of what we expect and are totally unacceptable. We are obviously appalled by and sincerely apologise for this individual’s disrespectful comments and actions. [He] will no longer work for Capita.”'

17.Mr Barham was cautioned by a disciplinary panel (see for examplethe extract at Annex 2to this decision, taken from https://www.theguardian.com/society/2017...

https://assets.publishing.service.gov.uk...

CM v Secretary of State for Work and Pensions[2020] UKUT 259 (AAC)

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