Capacity Guidance for Work Coaches

The request was partially successful.

Dear Department for Work and Pensions,

I would like to know what guidance is provided to Work Coaches in respect of assessing an individual's capacity to enter into a claimant committment.

I would like to know whether there is any process or guidance to determine whether a person who is in, for instance, nursing care, need attend a committments appointment at all.

I would like a copy of any training materials regarding these two issues.

Yours faithfully,

Dan Manville

DWP freedom-of-information-requests, Department for Work and Pensions

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Operations FOI Requests, Department for Work and Pensions

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Mr Manville
 
Please see copy of your FoI request attached
 
 
 
 
 

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Capacity Guidance for Work Coaches'.

Your response does not address my enquiry.

Regulation 16 of the Universal Credit Regulation 2013 tells us:

A person does not have to meet the basic condition to have accepted a Claimant Commitment if the Secretary of State considers that the person does not have capacity to enter into one.

The document titled "Claimant Commitment" you supplied; at point 24, states that everyone must sign a Claimant Commitment which is at odds with your statutory duty.

Please explain how you assess an individual's capacity and provide any guidance and training materials that have been published.

Otherwise please confirm that no guidance has been issued detailing the test for claimants who lack capacity to enter into a Claimant Commitment.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Dan Manville

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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1. http://www.dwp.gov.uk/freedom-of-informa...

Operations FOI Requests, Department for Work and Pensions

15 Attachments

 

Please find attached our reply to your recent Freedom of Information
internal review request.

 

Due to restrictions on the size of emails we can send  we are providing
this response in two separate parts. This is the first of two emails with
14 associated attachments.

 

Thank you

 

DWP Freedom of Information Team

 

 

 

 

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Operations FOI Requests, Department for Work and Pensions

14 Attachments

 

Please find attached our reply to your recent Freedom of Information
internal review request.

 

Due to restrictions on the size of emails we can send  we are providing
this response in two separate parts. This is the second of two emails with
13 associated attachments.

 

Thank you

 

DWP Freedom of Information Team

 

 

 

 

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