Cambridgeshire Guided Busway Operations Handbook

Zoe O'Connell made this Freedom of Information request to Cambridgeshire County Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Cambridgeshire County Council,

Please can you provide copies of all versions of the Cambridgeshire Guided Busway Operations Handbook, both current and past.

Yours faithfully,

Zoe O'Connell

FOI, Cambridgeshire County Council

Dear Zoe

Re: Freedom of Information Request ref FOI_8129

Your request will be dealt with in line with the Freedom of Information Act and its regulations. In accordance with the Act, the Council aims to respond to all requests within 20 working days, in this instance by 11th September.

If we require further information, clarification or a fee in order to fulfil your request we will contact you again. Please quote the reference number above in all future correspondence concerning this request.

Yours sincerely,

David Price - Information Management Analyst
Business Intelligence Team – Information and Records
Tel. 01223 743881, Email: [Cambridgeshire County Council request email]
Box No. OCT1224, Cambridgeshire County Council, Shire Hall, Cambridge, CB3 0AP

ETE Policy and Business Support, Cambridgeshire County Council

2 Attachments

Dear Zoe O’Connell,

 

I write with reference to your request received on 11 August regarding:
Copies of all versions of the Cambridgeshire Guided Busway Operations
Handbook.

 

Please find attached the response and the most recent copy.

 

Please note that I have received the other versions of the handbook for
you, however they are too many MB for me to send via email. I have
therefore prepared them in Managed File Transfer for you instead (Appendix
2 to 5). You should receive a separate email in a few minutes in order to
access these.

 

I hope this information is helpful but if you are unhappy with the service
you have received in relation to your request, please let me know.

 

Should you wish to make a formal complaint or request a review, you should
write to Information Management Team, at either
[1][Cambridgeshire County Council request email] or by post at Box OCT1224, Shire Hall,
Cambridge CB3 0AP within 40 days of the date of this e-mail.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or via their website: [2]https://ico.org.uk/.

 

Generally, the ICO will not undertake a review or make a decision on a
request until the internal review process has been completed.

 

With kind regards

 

Tessa.

 

 

Tessa Adams

Policy and Business Development Officer

Policy and Business Development Team

Economy, Transport and Environment

 

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Adams Tessa via Cambridgeshire County Council's Managed File Transfer Service., Cambridgeshire County Council

New Package Notification

A package has been posted for you.

From: Adams Tessa
Subject: CGB Operations Handbook

Please use the following URL to view this package over a secure connection. After viewing this package, you may also download any associated attachments or compose a reply using your favorite web browser. 

( https://mft.cambridgeshire.gov.uk/human.... )

You will be required to supply a password to access this package. This password will be provided to you either by the original sender or by another email notification.

If you need assistance, please contact Business Support Helpdesk at +44 (0)300 126 7333 / .

Regards,
Cambridgeshire County Council's Managed File Transfer Service.

Cambridgeshire County Council's Managed File Transfer Service., Cambridgeshire County Council

Package Password Notification

You will shortly be notified about a package that has been sent to you with the subject 'CGB Operations Handbook'.

You will be asked to click a link and then enter a username and password to access the package. The following credentials should be used:

Username: [FOI #424906 email]
Password: QPK4I6d

If you need assistance, please contact Business Support Helpdesk at +44 (0)300 126 7333 / .

Regards,
Cambridgeshire County Council's Managed File Transfer Service.

Dear Tessa,

Unfortunately, something seems to have gone awry with the file transfer service. v1.6 is replicated three times, (As APP2, APP3 and APP4) and other versions except for v1.2 (APP5) are missing.

Yours sincerely,

Zoe O'Connell

ETE Policy and Business Support, Cambridgeshire County Council

Good morning,

Thanks for letting me know. I'm back in the office tomorrow, so I'll have a look at this,

Kind regards,

Tessa.

ETE Policy and Business Support, Cambridgeshire County Council

Hello Zoe,

I've checked with the team that sent the handbooks, and they were saved as follows, but I notice that the actual front covers on three have a duplication of names.

Saved as: v1.0 (front cover says v1.2 May 2011)
v1.8 (1.6 November 2016)
v1.9 (1.6 November 2016)
v1.10 (1.6 November 2016)
v1.10.1 (June 2017)

I'm not sure whether there are any differences between versions 1.8 to 1.10 as those covers all state November 2016, but the handbook tends to be a 'work in progress' and they literally sent me all versions that they found in their records so it is likely there may be some minor differences between them.

If you could check the list above and let me know which ones you are missing, I can resend them to you.

With kind regards,

Tessa