Calls to the PSNI

Shauna made this Freedom of Information request to Police Service of Northern Ireland

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Police Service of Northern Ireland,

How many calls were made to 101 in Northern Ireland in the last tax year (April 1, 2016- Mar 31, 2017)?
How many calls were made to 999 in Northern Ireland in the last tax year?
How much did the PSNI make on the 15p per call paid by the bill payer per 101 call in last year tax year in total?

Yours faithfully,
Shauna Corr

Police Service of Northern Ireland

This e-mail has been marked OFFICIAL [PUBLIC];

8th June 2017

Dear Ms Corr,

FREEDOM of INFORMATION ACT 2000

I write in connection with your request for information dated 8th June
2017 which was received by the Police Service of Northern Ireland (PSNI)
on 8th June 2017.  I note you seek access to the following information:

Calls to the PSNI

This request will be dealt with under the terms of the Freedom of
Information Act 2000. A response should be sent to you within 20 working
days, no later than 6th July 2017. The Freedom of Information team will
advise you in writing if there are any delays in responding to your
request and will keep you advised of progress.

If your request is unclear and clarification is required the 20 day
legislative time limit dictated by the Freedom of Information Act 2000
will be stopped until we receive clarification of your request. The ICO
guidance at paragraph 40 of the link below sets out that the clock begins
anew the day after the clarification is received. It states

“If the requester subsequently provides enough detail to enable the
authority to identify and locate the information, then the authority must
respond to the clarified request within a new 20 working day time limit
with the ‘clock’ starting the day after it receives the required
clarification. “

The link for this is:

[1]https://ico.org.uk/media/for-organisatio...

In the event where the cost of complying with the request would exceed the
“appropriate level”, which is fixed at £450, as stated in the Freedom of
Information Regulations 2004, it is the policy of the PSNI to close the
request. You will however be notified of this decision and given an
opportunity to refine and resubmit the request.

If your request requires either full or partial transference to another
public authority in order to answer your query, again, you will be
notified.

If you have any queries regarding your request please write or contact the
Freedom of Information Team on 028 9070 0164. Please remember to quote the
reference number listed above in any future communications with the
Freedom of Information Team.

If you are dissatisfied in any way with the handling of your request, you
have the right to request a review. You should do this as soon as
possible, or in any case within two months of the date of issue of this
letter. In the event that you require a review to be undertaken, you can
do so by writing to the Head of Freedom of Information, PSNI Headquarters,
65 Knock Road, Belfast, BT5 6LE or by emailing [email address]. 

If following an internal review, carried out by an independent decision
maker, you were to remain dissatisfied in any way with the handling of the
request you may make a complaint, under Section 50 of the Freedom of
Information Act, to the Information Commissioner’s Office and ask that
they investigate whether the PSNI has complied with the terms of the
Freedom of Information Act.  You can write to the Information Commissioner
at Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. In most circumstances the Information
Commissioner will not investigate a complaint unless an internal review
procedure has been carried out, however the Commissioner has the option to
investigate the matter at his discretion.

Yours sincerely,

Jacqui

DP & FOI Unit
PSNI HQ Brooklyn

show quoted sections

References

Visible links
1. https://ico.org.uk/media/for-organisatio...

Police Service of Northern Ireland

1 Attachment

This e-mail has been marked OFFICIAL [PUBLIC];

Subject:   FOI-2017-01589
5th July 2017

Dear Ms Corr,

FREEDOM of INFORMATION ACT 2000

I write in connection with your request for information dated 8th June
2017 which was received by the Police Service of Northern Ireland on  8th
June 2017 concerning:

Calls to the PSNI

 

Please find attached response to your request.

 

Yours sincerely,

Eoin

FOI Decision Maker
FOI Unit
PSNI HQ Brooklyn

show quoted sections

Dear Police Service of Northern Ireland,

Thank you for this information, could you tell me who does profit from the 101 calls please?

Yours faithfully,

Shauna

Police Service of Northern Ireland

This e-mail has been marked OFFICIAL [PUBLIC];

10th July 2017

Dear Ms Corr,

FREEDOM of INFORMATION ACT 2000

I write in connection with your request for information dated 10th July
2017 which was received by the Police Service of Northern Ireland (PSNI)
on 10th July 2017.  I note you seek access to the following information:

Profits From 101 Calls

This request will be dealt with under the terms of the Freedom of
Information Act 2000. A response should be sent to you within 20 working
days, no later than 9th August 2017. I would like to advise you that PSNI
are currently experiencing a slight delay in the processing of requests
and we aim to respond to your request as soon as possible. The Freedom of
Information team will advise you in writing if there are any delays in
responding to your request and will keep you advised of progress.

If your request is unclear and clarification is required the 20 day
legislative time limit dictated by the Freedom of Information Act 2000
will be stopped until we receive clarification of your request. The ICO
guidance at paragraph 40 of the link below sets out that the clock begins
anew the day after the clarification is received. It states

“If the requester subsequently provides enough detail to enable the
authority to identify and locate the information, then the authority must
respond to the clarified request within a new 20 working day time limit
with the ‘clock’ starting the day after it receives the required
clarification. “

The link for this is:

[1]https://ico.org.uk/media/for-organisatio...

In the event where the cost of complying with the request would exceed the
“appropriate level”, which is fixed at £450, as stated in the Freedom of
Information Regulations 2004, it is the policy of the PSNI to close the
request. You will however be notified of this decision and given an
opportunity to refine and resubmit the request.

If your request requires either full or partial transference to another
public authority in order to answer your query, again, you will be
notified.

If you have any queries regarding your request please write or contact the
Freedom of Information Team on 028 9070 0164. Please remember to quote the
reference number listed above in any future communications with the
Freedom of Information Team.

If you are dissatisfied in any way with the handling of your request, you
have the right to request a review. You should do this as soon as
possible, or in any case within two months of the date of issue of this
letter. In the event that you require a review to be undertaken, you can
do so by writing to the Head of Freedom of Information, PSNI Headquarters,
65 Knock Road, Belfast, BT5 6LE or by emailing [email address]. 

If following an internal review, carried out by an independent decision
maker, you were to remain dissatisfied in any way with the handling of the
request you may make a complaint, under Section 50 of the Freedom of
Information Act, to the Information Commissioner’s Office and ask that
they investigate whether the PSNI has complied with the terms of the
Freedom of Information Act.  You can write to the Information Commissioner
at Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. In most circumstances the Information
Commissioner will not investigate a complaint unless an internal review
procedure has been carried out, however the Commissioner has the option to
investigate the matter at his discretion.

Yours sincerely,

William
FOI Unit
PSNI HQ Brooklyn

show quoted sections

References

Visible links
1. https://ico.org.uk/media/for-organisatio...

Police Service of Northern Ireland

1 Attachment

This e-mail has been marked OFFICIAL [PUBLIC];

Subject:   FOI-2017-02054
3rd August 2017

Dear Ms Corr,

FREEDOM of INFORMATION ACT 2000

I write in connection with your request for information dated 10th July
2017 which was received by the Police Service of Northern Ireland on 10th
July 2017.  I note you seek access to the following information:

Profits From 101 Calls

 

Please find attached response to your request.

 

Yours sincerely,

Eoin

FOI Decision Maker
FOI Unit
PSNI HQ Brooklyn

show quoted sections