Thank you for contacting North Yorkshire Council (NYC). We confirm that we
have received your correspondence.

 

If you have submitted a new Freedom of Information (FOI) or Environmental
Information Regulations (EIR) request to NYCC - we will contact you as
soon as possible if we need any more information from you to respond to
your request. If we do not need any more information we will pass your
request onto the appropriate officer to respond. A response will be sent
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relevant legislation.

 

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you by NYC or otherwise expressed dissatisfaction about an FOI or EIR
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If your enquiry is urgent and you request an immediate response please
call the Information Governance Team on 01609 532526.

 

Yours faithfully

 

The Information Governance Team.

Any opinions or statements expressed in this email are those of the author
of the email, and do not necessarily reflect those of North Yorkshire
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For information about how we process data, please see our Privacy Notice
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Thank you for contacting North Yorkshire Council (NYC). We confirm that we
have received your correspondence.

 

If you have submitted a new Freedom of Information (FOI) or Environmental
Information Regulations (EIR) request to NYCC - we will contact you as
soon as possible if we need any more information from you to respond to
your request. If we do not need any more information we will pass your
request onto the appropriate officer to respond. A response will be sent
to you as soon as possible, and within 20 working days as required by the
relevant legislation.

 

If you have requested an internal review of an FOI or EIR response sent to
you by NYC or otherwise expressed dissatisfaction about an FOI or EIR
response – we will respond to you as soon as possible and within 20
working days, in accordance with best practice guidance.

 

If you have raised a data protection concern about the way in which NYC
has handled your personal information – we will respond to you as soon as
possible and within 20 working days, in accordance with legal
requirements/best practice guidance.

 

If you have asked to be removed from a mailing list – we will forward your
request onto the relevant department for action.

 

If your correspondence relates to an existing case - we will forward it to
the relevant officer for consideration and action as required.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For any other enquiry – NYC will contact you shortly.

 

If your enquiry is urgent and you request an immediate response please
call the Information Governance Team on 01609 532526.

 

Yours faithfully

 

The Information Governance Team.

Any opinions or statements expressed in this email are those of the author
of the email, and do not necessarily reflect those of North Yorkshire
Council.
​
This email (and any files transmitted with it) is confidential, may
contain privileged information and is intended for the addressee only. If
you are not the intended recipient, please be aware that any disclosure,
copying or distribution is prohibited and may be unlawful – you must not
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the above address and then destroy all copies.
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Incoming and outgoing email messages, IT systems and applications are
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attachments have been checked for the presence of viruses, but we advise
that you take your own steps to ensure that they are actually virus-free.
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If you receive an automated response stating that the recipient is away
from the office and you wish to request information under the Freedom of
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​
For information about how we process data, please see our Privacy Notice
at www.northyorks.gov.uk/privacynotice.

Dear May Winters,

 

Thank you for your Freedom of Information Request Case
ID 202401168 dated 31st May 2024 requesting information relating
to Call-Off Automated Collection and Analysis of Carriageway Condition
Data Services Framework.

 

The information you requested is below and I have attached a copy of the
Council’s information governance appeals procedure for your information.
Please remember to quote the reference number above in any future
communications.

 

Request
The details we require are:
1. What are the contractual performance KPI's for this contract?
2. Suppliers who applied for inclusion on each framework/contract and were
successful & not successful at the PQQ & ITT stages
3. Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date
4. Start date & duration of framework/contract?
5. Could you please provide a copy of the service/product specification
given to all bidders for when this contract was last advertised?
6. Is there an extension clause in the framework(s)/contract(s) and, if
so, the duration of the extension?
7. Has a decision been made yet on whether the framework(s)/contract(s)
are being either extended or renewed?
8. Who is the senior officer (outside of procurement) responsible for this
contract?

Response

 

1.    What are the contractual performance KPI's for this contract?

 

┌──────────────────────────────────────────────╥────────────┐
│Key Performance Indicator ║Target │
╞══════════════════════════════════════════════╬════════════╡
│Management Information submitted on time ║100% │
╞══════════════════════════════════════════════╬════════════╡
│Responses to Customer complaints as per ║ │
│timescales in the Supplier’s complaints ║At least 98%│
│procedure ║ │
╞══════════════════════════════════════════════╬════════════╡
│System availability 24 hours per day, 365 days║99.5% │
│per year, excluding scheduled maintenance. ║ │
╞══════════════════════════════════════════════╬════════════╡
│Scheduled maintenance and updates carried out ║ │
│outside of core working hours with appropriate║100% │
│notification to all Customers. ║ │
╞══════════════════════════════════════════════╬════════════╡
│Ability to upload data as required ║98% │
╞══════════════════════════════════════════════╬════════════╡
│Turnaround time from data upload to data being║98% │
│available online within 24hrs ║ │
╞══════════════════════════════════════════════╬════════════╡
│  ║  │
╞══════════════════════════════════════════════╬════════════╡
│  ║  │
╞══════════════════════════════════════════════╬════════════╡
│  ║  │
└──────────────────────────────────────────────╨────────────┘

1.    Suppliers who applied for inclusion on each framework/contract and
were successful & not successful at the PQQ & ITT stage.

The open procedure was used.

 

Successful supplier – Vaisala Ltd

Unsuccessful suppliers – Ginger Lehmann Ltd, Mobibiz Ltd t/a Enable My
Team, Roadmetrics

 

1.    Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date

 

Please refer to the below applied exemption.

 

1.    Start date & duration of framework/contract

 

Please refer to the below applied exemption.

 

 

1.    Could you please provide a copy of the service/product specification
given to all bidders for when this contract was last advertised?

 

See attachment

 

1.    Is there an extension clause in the framework(s)/contract(s) and, if
so, the duration of the extension?

 

Please refer to the below applied exemption.

 

7. Has a decision been made yet on whether the framework(s)/contract(s)
are being either extended or renewed?

 

Our existing order from the Framework expires 31 March 2025.  There is a
further 2 years available for NYC to order from the framework following
this.  We are in the process of commencing the procurement process to
ascertain what the best course of action will be in terms of a further
award from the existing framework.

 

In respect of the a new framework from 1 April 2027 – we will start work
on this in late 2024, assessing our options for the most appropriate
procurement route

 

8. Who is the senior officer (outside of procurement) responsible for this
contract?

James Gilroy [1][email address] is the officer with
contract management responsibility.  The Senior officer is Allan
McVeigh [2][email address] head of Network Strategy

 

 

Applied Exemption:

I can confirm that the council holds this information, however it is
exempt from disclosure by virtue of Section 21 of the Freedom of
Information Act 2000. This is because the information is already
reasonably accessible to you, as it is already in the public domain.

The information can be accessed by using the data North Yorkshire site
linked here -[3] Organisations - Data North Yorkshire.

You will need to download the excel spreadsheet and use the search
function to find the contracts you are looking for. The information you
require should be visible under “[4]Contracts Register Q4 2023/24” excel
spreadsheet and if you search “Vaisala” The information you require should
show in Row 148.

 

Should you require any further information please do not hesitate to
contact our Information Governance team at [5][email address].

 

Kind Regards,
Service Management Office Team

Technology Department

North Yorkshire Council

 

 

 

 

 

 

 

 

 

 

 

Any opinions or statements expressed in this email are those of the author
of the email, and do not necessarily reflect those of North Yorkshire
Council.
​
This email (and any files transmitted with it) is confidential, may
contain privileged information and is intended for the addressee only. If
you are not the intended recipient, please be aware that any disclosure,
copying or distribution is prohibited and may be unlawful – you must not
disclose the information to anyone, but must instead notify the sender at
the above address and then destroy all copies.
​
Incoming and outgoing email messages, IT systems and applications are
routinely monitored for compliance with the law, relevant policies and to
ensure the integrity and effective operation of our ICT network and
digital estate. In line with this, the content of this email and any
attachments have been checked for the presence of viruses, but we advise
that you take your own steps to ensure that they are actually virus-free.
​
If you receive an automated response stating that the recipient is away
from the office and you wish to request information under the Freedom of
Information Act, the Data Protection Act or the Environmental Information
Regulations, please resend your email to the Council's Information
Governance Team([North Yorkshire Council request email]) who will process your request.
​
For information about how we process data, please see our Privacy Notice
at www.northyorks.gov.uk/privacynotice.

OFFICIAL - SENSITIVE

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. https://hub.datanorthyorkshire.org/datas...
4. Contracts Register Q4 2023/24
https://hub.datanorthyorkshire.org/datas...
5. mailto:[email address]