Caldicott Guardian

The request was partially successful.

Dear NHS England,

I respectfully ask that you comply with this FOI request. The remit of this request is to gain some insight or understanding of the Duty of Care remit within the NHS.

A) In 2009, where and how were NHS patients in Bury St Edmunds made aware of the duties and role of a Caldicott Guardian?

B) In 2014, where and how were NHS patients in Bury St Edmunds made best aware of who the Caldicott Guardians were for this region's NHS Authority?

C) Please point to where the NHS Board has ensured that the Public are made fully aware of the remit and role of a Caldicott Guardian since 2000?

Yours faithfully,

Fiona Watts

@magnacarta300

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts,

 

Thank you for your communication dated 29 January 2017.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

 

 

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

FOI, England (NHS ENGLAND), NHS England

Dear Ms Watts,

 

Our reference: Request for Clarification (FOI-052507)

 

Thank you for your Freedom of Information (FOI) request dated 29 January
2017. 

 

Your exact request was:

 

“I respectfully ask that you comply with this FOI request. The remit of
this request is to gain some insight or understanding of the Duty of Care
remit within the NHS.

 

A) In 2009, where and how were NHS patients in Bury St Edmunds made aware
of the duties and role of a Caldicott Guardian?

 

B) In 2014, where and how were NHS patients in Bury St Edmunds made best
aware of who the Caldicott Guardians were for this region's NHS Authority?

 

C) Please point to where the NHS Board has ensured that the Public are
made fully aware of the remit and role of a Caldicott Guardian since
2000?”

 

NHS England may hold information relevant to your request. 

 

We have provided the following information in relation to your request in
the hope that this is helpful:

 

 a. The Caldicott Guardian for NHS Patients in 2009 would depend on the
provider organisation from which they gained their care. Primary care
services such as GPs each have their own Caldicott Guardian. Each
hospital trust would have their own Caldicott Guardian. We would
suggest approaching the relevant organisation as NHS England does not
hold this information.
 b. In 2014, there was not an NHS body called the “Health Authority”. NHS
England’s East Anglia Area Team was responsible for commissioning some
services (especially primary care) and overseeing Clinical
Commissioning Groups (CCGs). CCGs were responsible for commissioning
hospital services amongst other services. The Caldicott Guardian would
therefore depend on which function you are interested in. Each
organisation would have its own Caldicott Guardian. The Caldicott
Guardian for the East Anglia Area Team would only cover primary care
records of NHS patients who were not registered with a GP for some
reason or who had died. The national Caldicott Guardian Register
should have recorded who that organisation’s Caldicott Guardian was at
the time and all other Caldicott Guardians in the country. The current
website is:
[1]https://digital.nhs.uk/organisation-data... We
are unable to verify the information that was on the website at the
time as we do not have a record of this.
 c. The above website also explains the generic roles of the Caldicott
Guardian. The following archive page contains information available on
the internet that has now been archived.
[2]http://webarchive.nationalarchives.gov.u...
I am afraid we do not represent the NHS Board itself and if you need
answers to this question, please contact the central NHS England line.

 

However, we are unable to begin processing your request without further
clarification.

 

Under Section 1(3) of the FOI Act, an authority is not obliged to comply
with an FOI request when it reasonably requires further information in
order to identify and locate the information requested.

 

It may help if we explain that NHS England is not ‘the NHS’. The NHS in
England is not a single organisation but is made up of a range of
organisations such as Hospitals, CCGs and Ambulance Trusts. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services. Therefore,
any recorded information NHS England may be able to provide in response to
an FOI request will generally relate to the services NHS England
commissions. For information on commissioned services and the types of
information NHS England holds can be found on our [3]website and
[4]publication scheme. For further information on the NHS, its structure
and other NHS organisations please refer to NHS Choices [5]here.

 

In-line with the above, we would be grateful if you would clarify the
following:

 

o Can you please clarify what you mean by ‘the NHS board’?
o Are you requesting any recorded information from NHS England?

 

Please note that we will only be able to provide information in relation
to NHS England.

 

Please be assured we are keen to assist with your request. However, we
cannot guarantee that Section 12 or any other exemptions under the FOI act
will not apply to any further information requested.

 

If you still require information from NHS England, please send your
clarified request to [6][NHS England request email] quoting your reference
number as it appears in the subject bar.

 

Kind regards,

 

Freedom of Information

Corporate Communications Team

Patients and Information Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [7][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

 

 

 

References

Visible links
1. https://digital.nhs.uk/organisation-data...
2. http://webarchive.nationalarchives.gov.u...
3. http://www.england.nhs.uk/ourwork/
4. https://www.england.nhs.uk/contact-us/pu...
5. http://www.nhs.uk/NHSEngland/thenhs/abou...
6. mailto:[NHS England request email]
7. mailto:[NHS England request email]

Dear FOI, England (NHS ENGLAND),

Under UK data law, I asked the following question;

1) In 2009, where and how were NHS patients in Bury St Edmunds made aware of the duties and role of a Caldicott Guardian?

You replied;
a. The Caldicott Guardian for NHS Patients in 2009 would depend on the provider organisation from which they gained their care. Primary care services such as GPs each have their own Caldicott Guardian. Each
hospital trust would have their own Caldicott Guardian. We would suggest approaching the relevant organisation as NHS England does not hold this information.

....................................................

I understand that the NHS is ( I quote your website) "an executive non-departmental public body of the Department of Health. NHS England oversees the budget, planning, DELIVERY and day-to-day operation of the commissioning side of the NHS."

Please could you note that the issue here is not whether a GP or a Hospital has its own Caldicott Guardian. My question was as follows;

A) In 2009, where and how were NHS patients in Bury St Edmunds made aware of the duties and role of a Caldicott Guardian?

Your department overseas the budget, planning and delivery of the day to day side of the NHS.

For example, I first lodged a complaint that my medical records were wrong in 2009 and after complying with every Complaints protocol across 6 different NHS sites, I never once saw any reference to a Caldicott Guardian on any posters, flyers, on correspondence, emails or websites until a Doctor discussed the issues on Twitter this year.

My FOI question was a legitimate one.

B) Please COMPLY with my lawful question; or is it the agenda of NHS England to hoodwink us all and keep the Public in the dark, even when we comply with UK data laws in our FOI requests?

Yours sincerely,

Fiona Watts

[email address]

Dear FOI, England (NHS ENGLAND),

My apologies, in order to best protect my health, I had to stop reading your reply;

"Under Section 1(3) of the FOI Act, an authority is not obliged to comply with an FOI request when it reasonably requires further information in order to identify and locate the information requested."

... the same old antics behind the perjury at Norwich Crown Court between 2015 - 2016.

Yours sincerely,

Fiona Watts

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