Cafcass Staff Performance Monitoring

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Dear Children and Family Court Advisory Support Service

How does Cafcass “check” an FCA has

1. Correctly identified risk ?

2. Used available risk assessment tools correctly ?

3. What nationally recognised qualification does an FCA have to identify and certify risk ?

Yours faithfully,

Samantha Kerr

Governance, Children and Family Court Advisory Support Service

1 Attachment

Dear Ms Kerr,

 

Thank you for your email.

 

Please accept this as formal acknowledgement of your Freedom of
Information request which was received by Cafcass on 05 December 2018.

 

Your reference number is CAF18-148.

 

We aim to respond to your promptly, and at the latest 20 working days from
receipt of your request. You will therefore receive a response on or
before 04 January 2019.

 

Kind regards,

 

Governance Team | Cafcass

* [1][CAFCASS request email] | ü [2]www.cafcass.gov.uk

[3]Cafcass_Logo_2014_email

 

 

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Governance, Children and Family Court Advisory Support Service

2 Attachments

Dear Ms Kerr,

 

Thank you for your email. Please find attached our response to your
Freedom of Information request.

 

Kind regards,

 

Governance Team | Cafcass

* [1][CAFCASS request email] | ü [2]www.cafcass.gov.uk 

[3]Cafcass_Logo_2014_email

 

 

 

 

Cafcass email addresses have changed to end in @cafcass.gov.uk. Please
ensure you update your address book. For more information on this change
please see our  [4]website

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Dear Children and Family Court Advisory Support Service,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Children and Family Court Advisory Support Service's handling of my FOI request 'Cafcass Staff Performance Monitoring'.

Who quality assures and checks all decision make? Do you have independent assessors and scrutineers to oversee all final decisions?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Samantha Kerr

Victoria Soeder left an annotation ()

Can Cafcass make their responses “accessible” and simply provide the specific information in a: clear, concise and accurate manner ?

Their responses are not “disability accessible”

1.For example asked ‘ what national qualification do they hold’ ? : a simple answer “a Social work qualification” would suffice.

They saturate the reader with irrelevant extraneous overload of information which actual causes the disabled reader “sensory overload” therefore Cafcass should be mindful of disabled readers.

I’m sure reading about their bite size knowledge, though correctly summing up their bite sized levels of intelligence is quite irrelevant as a response about “national qualification” and certainly stating staff read bulletins is as relevant as reading a magazine in a dental surgery.

2. Cafcass appear to be providing “lazy” responses that are simply not accessible to disabled readers. In another response they simply provide “links” which technologically challenged, disabled and other readers may not be able to follow.

In conclusion it appears Cafcass struggle to provide “transparent answers” on one hand they Over saturate the reader with completely irrelevant information to try to big themselves up with trivia, not requested and by contrast appear to evade providing a clear answer when the author of the request seeks information I’m sure they would prefer to conceal which is likely to highlight their flaws in policy.

Recommendations should be made for Cafcass to provide clear, legible and accurate answers to request ps for specific information in a disability friendly format.

In short they lack transparency.

Dear Governance,

When writing a FOI request the ICO states that your requests should be short, sharp, succinct and straight to the point.

Therefore as the annotators suggests lengthy waffle with multiple links that feel like you are going on ‘the road to know where’ are not helpful in assisting the requester.

It would be most helpful if you could give a neat succinct explanation of ths requirements of each policy and finalise your narrative with a round up of how each policy fits, in the interests of transparency and #AntiWaffle.

Yours sincerely,

Samantha Kerr

Victoria Soeder left an annotation ()

It is worth noting that the “Knowledge bites” Cafcass refer to are in fact: 1-2 page PDF’s written by Jo Wood their Librarian who holds NO Social Work qualification or relevant qualification.

Jo Wood holds a masters degree in History.

Despite not holding relevant Social Work qualification she reasearches and devises these training resources.

Governance, Children and Family Court Advisory Support Service

2 Attachments

Dear Ms Kerr,

 

Thank you for your email. Please find attached our response to your
request for an Internal Review of your Freedom of Information request.

 

Kind regards,

 

Governance Team | Cafcass

* [1][CAFCASS request email] | ü [2]www.cafcass.gov.uk

[3]Cafcass_Logo_2014_email

 

 

 

Cafcass email addresses have changed to end in @cafcass.gov.uk. Please
ensure you update your address book. For more information on this change
please see our  [4]website

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