Dear Children and Family Court Advisory Support Service,

Per FOIA please supply me the following information contained in your records:

1.When Cafcass telephone from a landline or mobile telephone to a service user, what security measures to you use to qualify that you are speaking with the legitimate person.

2. What measures do Cafcass policies & procedures have in place at the first point of contact for example what is the agreement to protect an individual's rights to DP including but not limited to children, vulnerable adults, disadvantage people or any persons data that you are processing?

3. Please Specify what security and or identification code you have in place within your policies and procedures to quantify the proper processing of an individuals data i.e. name, dob, pass code etc.

4.If a phone call forms part of a legal proceeding, and Cafcass have not got a security system in place to authenticate the validity of the service user, then please advise if the notes taken from the call for the official record are legally binding and admissible in a family court of law.

Yours faithfully,

Samantha Kerr