My ref:  FOI 614575 
 
   Your ref: 
           
Date:  24th March 2010 
Contact:  Sarah Priestley – Information Governance Officer 
Direct dial: 
(01223) 699137 
E Mail:  xxx@xxxxxxxxxxxxxx.xxx.xx 
 
 
Customer Service and Transformation
 
Corporate Director, Pat Harding
Mr Ian Jackson 
Information Governance
 
By email 
RES1405 
xxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx 
Shire Hall 
Cambridge 
CB3 0AP 
 
 
 
Dear Mr Jackson 
 
Re: Your request for information 
 
I am writing with reference to your email of March 9th 2010, in which you make the following request for 
information:  
 
Regarding the Busway contract and the report to Cabinet (agenda item no.9 dated 16th March 2010): 
      
Please provide a list of the (alleged) defects notified by the Council to BAM Nuttall, together with (for 
each defect): 
•  whether the defect has been accepted as a defect by BNL 
•  whether BNL have claimed to have rectified it 
•  whether the Council have notified BNL that they accept the rectification 
•  whether any agreement has been reached between BNL and the Council regarding the defect 
 
This request is being dealt with in line with the Environmental Information Regulations and I can 
confirm that we do hold the information.  
 
The list of defects is contained in the report which was presented to Cabinet on 16th March 2010. I 
have attached a copy of that report and a link to the Cabinet pages on our website for your information. 
http://www2.cambridgeshire.gov.uk/db/council2.nsf/c3cf865e3cc1131380256a6b0037e439/759179cac
ced8509802576e1003c7df2?OpenDocument 
 
At the time of your request. BNL had not accepted any of these defects and therefore I am unable to 
answer the third, fourth and fifth point of your email.  
 
If you are unhappy with the service you have received in relation to your request and wish to make a 
complaint or request a review of our decision, you should write to Nicola Graves, Customer Service 
Manager, c/o Information Governance Team, Box RES 1405, Shire Hall, Cambridge CB3 0AP within 
40 days of the date of this letter.  
 
If you are not content with the outcome your complaint, you may apply directly to the Information 
Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted 
the complaints procedure provided by the Council. The Information Commissioner can be contacted at: 
The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. 
 
Yours sincerely, 
 
 
Sarah Priestley 
Information Governance Officer 
 
www.cambridgeshire.gov.uk

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