Dear Swindon Borough Council,

We request a list (preferably in an excel format detailing all current Rateable Value assessments and which accounts are, and which are not, subject to some form rate relief (eg. Small Business Rate Relief (SBRR), charitable, empty relief, retail relief). Please include the following columns insofar as possible.
• Full Postal Address
• Rating Description (e.g. offices, workshop etc.)
• Correspondence Address (if different from Full Postal Address)
• Account Name
• Account No./Ref.
• Property Ref
• RV 2017
• RV 2010
• SBRR (discount, not multiplier) – yes or no
• Retail Relief/Discount – yes or no
• Vacant – yes or no
• Other relief (e.g. charity, hardship, rural, community & amateur sports clubs etc.) – yes or no
• Current liability start date

Yours faithfully,

Tom Snowdon

Customer Services, Swindon Borough Council

Thank you for your email which has been forwarded to the Freedom of Information officer for response.

Kind regards

Customer Services
Swindon Borough Council
Wat Tyler House
Swindon SN1 2JG
Phone: 01793 445500

E-mail: [Swindon Borough Council request email]

show quoted sections

Saunders, Andrew (LGS),

1 Attachment

Dear Mr Tom Snowdon

The answers to your questions are contained in the attached spreadsheet.
Personal names have been omitted for data protection purposes. We also no
longer supply contact addresses as these may contain personal names which
we are unable to identify. We also do not supply account numbers only the
property reference numbers linked to the valuation office. Finally it is
not possible to reliably extract the 2010 rateable value from our records
so this field is not available.


Please note that we are now publishing our full data set from which this
information can be obtained on the Swindon Borough Council website. A link
to this can be found from the business rates page at
[1] We intend to
update this data on a monthly basis.

If you are unhappy with the service you have received in relation to your
request and wish to make a review you should contact:


Customer Services

Civic Offices

Euclid Street




The complaints/review procedure involves a full review by the Information
Governance Manager. 


If you are not content with the outcome of our conclusion, you may apply
directly to the Information Commissioner's Office for a decision before
contacting the Council. Generally, the ICO cannot make a decision unless
you have exhausted the Council's own complaints procedure.


The Information Officer can be contacted at :


The Information Commissioner's Office,

Wycliffe House

Water Lane





If you require any further information concerning this matter please
contact me quoting the reference number at the top of the letter.

Yours sincerely

Andrew Saunders
Revenues Manager

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