Business Rate Collection

We acknowledge receipt of your request for information.
Your request will be processed in accordance with the Freedom of
Information (Scotland) Act 2002 or the Environmental Information
(Scotland) Regulations 2004 (as applicable). We will endeavour to provide
a response to your request promptly and in any event within 20 working
days. However, please note that the Comhairle’s ability to process
requests and to provide information continues to be adversely affected by
a cyber incident that occurred on 7 November 2023.

Le durachd
Freedom of Information Team
Comhairle nan Eilean Siar | Sandwick Road | Stornoway | Isle of Lewis |
HS1 2BQ

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This email and any attachments may contain privileged/confidential
information. If you are not the intended recipient, please inform the
sender and delete this message immediately. Any views or other information
in this message which do not relate to the business of the Comhairle are
not authorised by the Comhairle nor does this message form part of any
contract unless so stated. The Comhairle's email system is subject to
random monitoring and recording. This e-mail message and any attached
files have been scanned for the presence of computer viruses by Microsoft.
However, you are advised that you open any attachments at your own risk.

Dh’fhaodadh gum bi fiosrachadh sochairichte/dìomhair an lùib a’
phuist-dealain seo no ceangalachain sam bith. Ma chaidh a chur thugaibh
ann am mearachd, cuiribh fios chun neach a chur thugaibh e agus dubh às an
teachdaireachd-sa sa bhad. Chan eil beachdan no fiosrachadh sam bith eile
nach eil ceangailte ri gnothachas na Comhairle ùghdarraichte leis a’
Chomhairle agus chan eil an teachdaireachd seo na phàirt de chunnradh sam
bith mur a h-eil seo ainmichte sa phost-dealain. Tha siostam post-dealain
na Comhairle ga mheasadh agus ga chlàradh gu tuaireamach. Tha an
teachdaireachd post-dealain seo agus ceangalachain sam bith air a bhith
gan sganadh airson bhìorasan Microsoft. Gidheadh, thathar a’
comhairleachadh gu bheil sibh a’ fosgladh cheangalachain sam bith aig ur
cunnart fhèin.

British Sign Language (BSL) users can contact us directly by using
[1]contactSCOTLAND-BSL

[2]Living Wage Logo

References

Visible links
1. https://contactscotland-bsl.org/

Good afternoon

At present we have no access to this information as many of the Comhairle's systems are still unavailable due to the cyber attack.

On 7 November 2023, the Comhairle was affected by a criminal cyber Incident. Police Scotland, the Scottish Government, the National Cyber Security Centre and others are working with the Comhairle in response to this event.

As a result of the incident, many of the Comhairle’s systems and databases are currently unavailable, and that includes the information that you have requested. The Comhairle has taken advice from the Scottish Information Commissioner about how it should appropriately respond to freedom of information requests in these circumstances. As the Comhairle cannot currently access the requested information, the response to your request is that under section 17(1) of the Freedom of Information (Scotland) Act 2002 the Comhairle does not hold the information.

The Comhairle must, as far as it is reasonable to expect it to do so, provide advice and assistance to people making requests. The best advice that the Comhairle can give at present is that you should consider resubmitting your request in 6 months’ time, at which point the Comhairle might be in a position to provide some or all of the requested information to you.

We appreciate your patience and understanding.

If you are dissatisfied with the way in which the Comhairle has dealt with your request, you may require the Comhairle to review its actions and decisions relating to it. You have 40 working days from the date of receipt of this response to lodge a requirement for review. A requirement for review must be in writing, specify the original request and explain why you are dissatisfied. A requirement for review should be sent to the Head of Law & Governance, Comhairle nan Eilean Siar, Council Offices, Sandwick Road, Stornoway, Isle of Lewis HS1 2BW ([email address]). It will be processed promptly and in any event within 20 working days of receipt.

Regards

Freedom of Information Team
Comhairle nan Eilean Siar | Sandwick Road | Stornoway | Isle of Lewis | HS1 2BQ
Web: www.cne-siar.gov.uk

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