Bus station audio announcements

Ryan made this Freedom of Information request to Transport for London

The request was refused by Transport for London.

From: Ryan

1 December 2012

Dear Transport for London,

Please can you send me a CD of all the audio announcements used at
bus stations.

Yours faithfully,

Ryan

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From: FOI
Transport for London

3 December 2012

Dear Ryan

 

TfL Ref:          FOI-1456-1213

 

Thank you for your e-mail received by Transport for London (TfL) on 3
December 2012 asking for a copy of the audio announcements used at bus
stations.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and TfL’s information access policy. 

 

A response will be provided to you by 4 January 2013.

 

In the meantime, if you would like to discuss this matter further, please
feel free to contact me.

 

Yours sincerely

 

Gemma Jacob

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[1][TfL request email]

 

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From: Ryan

10 December 2012

Dear FOI,

My address is

Ryan Hunter
Romford YMCA
Rush Green Road
Romford
RM7 0PH

Yours sincerely,

Ryan

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From: FOI
Transport for London

24 December 2012


Attachment Your Right to Appeal.pdf
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Dear Ryan

 

TfL Ref:          FOI-1456-1213

 

Thank you for your e-mail received by Transport for London (TfL) on 3
December 2012 asking for a copy of the audio announcements used at bus
stations.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and TfL’s information access policy.
You asked:

 

Please can you send me a CD of all the audio announcements used at bus
stations.

 

Unfortunately TfL does not hold the information you have requested. There
is no standard list of announcements at garages and stations across the
network, and we do not hold an exhaustive list to quote from. Some
stations have them, others do not, and as each location is different there
may be additional messages to deal with the particular nature of that
location.

 

Please see below examples of pre-recorded messages at Hammersmith Bus
Station which are fairly representative of those from other areas:

 

Security: “This is a security announcement,  please keep all your
possession with you at all times, any unattended item should be reported
to a member of staff immediately.”

CCTV:  “For the safety and security  of all passengers, this bus station
is constantly monitored by closed circuit television  cameras.”

No smoking:  “For the comfort of all passengers please do not smoke in
this bus station.”

Wet concourse:  “For your safety and comfort, please take care when the
station concourse is wet”

No cycling:  “For the safety and security of all passengers, cycling,
skate boarding and ball games are not permitted in the bus station”

Evacuation: “This is an evacuation announcement please take all your
possessions with you  and leave the bus station”.

 

These are created by each bus station according to the individual issues
that arise there and they are not held centrally.

 

Please accept our apologies that we are unable to assist you further on
this occasion.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Gemma Jacob

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[1][TfL request email]

 

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