Bus schedules not available

Glen Turnbull made this Freedom of Information request to Transport for London

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Transport for London.

Dear Transport for London,

I am informing you that there is an issue with the website (https://tfl.gov.uk/corporate/publication...) keep station "Your search for did not match any bus schedules."

can you provide a CD or download zip file with all current schedules as the website if failing

Yours faithfully,

Glen Turnbull

M Clary left an annotation ()

Glen
Background on this can be found at https://techforum.tfl.gov.uk/t/bus-worki.... The implication (though not a promise) is that it should be a short term issue and sorted well before any FOI answer you might get.
You can of course get at the working timetables via http://www.timetablegraveyard.co.uk/wt_i.... The links which take you to the current timetables on the TfL site won't work if that site is down but it is easy enough to work out which are the latest schedules.

FOI, Transport for London

Dear Glen Turnbull

 

Our ref: FOI-3066-1920/GH

 

Thank you for your request received by Transport for London (TfL) on 9
January 2020 asking for bus schedules.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be sent to you by 6 February 2020. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/
3. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

1 Attachment

Dear Glen Turnbull

 

Our ref: FOI-3066-1920/GH

 

Thank you for your request received by Transport for London (TfL) on 9
January 2020 asking for bus schedules.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

We are aware of the issue that you have experienced, and we are working to
resolve this. Once this has been completed the bus schedules will be
available. Therefore in accordance with the FOI Act, TfL is not obliged to
supply you with the information on CD or in zipfile format, as it is
subject to a statutory exemption to the right of access to information,
under Section 22 of the Act. In this instance the exemption has been
applied as the information you have requested will be available via our
website, and our resources are best placed in resolving the issues with
the website, rather than providing this same information to you by a
different medium.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/