Bus safety incident data

Waiting for an internal review by Blackpool Transport Services Limited of their handling of this request.

Dear Blackpool Transport Services Limited,

Freedom of Information Request for Blackpool transport Bus Safety Incident Data
for Q1 (1 January – 30 March) 2019
Dear Sir or Madame,
Since 2014, Transport for London (TfL) has published Bus Safety Incident Data on its website
every quarter (https://tfl.gov.uk/corporate/publication...).
The data publishes shows injuries by Bus Route, Operator and Borough supported by a
dataset containing all this information made available for public scrutiny.
Accordingly, I would to make a Freedom of Information Request for Blackpool transport
to provide me with a spreadsheet displaying the Bus Safety Incident Data for the period 1
January -30 March 2019 showing:
1. Date of Incident
2. Bus Route
3. Local Name of Operator
4. Operator Group Name (if applicable)
5. Bus Garage/Depot
6. Injury Description (Fatality, Serious/Minor Injury – Taken to Hospital, MinorTreated at Scene)
7. Victim’s Sex
8. Victim’s Age
9. Incident Event Type (Collision, Fall, Assault, other)
10. Victim Category (Passenger, Pedestrian, Cyclists, 3rd Party Vehicle, Bus Driver,

Yours faithfully,

Lee Odams

Enquiries, Blackpool Transport Services Limited

Thank you for contacting Blackpool Transport Services. Your email has been
sent to one of our Customer Experience Team who will respond to you as
soon as possible.
Please note that we aim to respond to all customer enquires within 7
working days.

If your enquiry is regarding our opening times, our Travel Centre opening
hours are:

Market Street
Mon – Sat 08:30 – 17:00
Sun - Closed
Bank Holidays 10:00 – 14:00

If your enquiry is regarding, diversions, travel updates or service
changes, please visit http://www.blackpooltransport.com and follow the
links on the home page.

If you have a timetable query, you can find more information at:
http://www.blackpooltransport.com/servic...

For more information about Blackpool Transport, to purchase tickets online
or find out about our latest news, please visit
http://www.blackpooltransport.com

Many thanks,

Blackpool Transport Services

Enquiries | | T: 3001 | M:
[1][IMG]
Blackpool Transport Services Ltd | Rigby Road | Blackpool | FY1 5DD
Registered in England No. 2003020
[2]Visit our website
[3]Follow us on Twitter
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[5]Follow us on Instagram
This e-mail and attachments are confidential and intended solely for the
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prohibited, and may be unlawful. If you have received this email in error
please delete it and any paper or electronic copies and notify the sender
immediately by e-mail. E-mail transmission cannot be guaranteed to be
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contents of this message, which arise as a result of e-mail transmission.
If verification is required please request a hard-copy version. Any views
or opinions expressed in this email and all attachments are those of the
author and do not necessarily represent those of Blackpool Transport
Services Ltd. This email and any attachments have been scanned for known
viruses prior to dispatch.

References

Visible links
1. https://www.blackpooltransport.com/black...
2. http://www.blackpooltransport.com/
3. http://www.twitter.com/BPL_Transport
4. https://www.facebook.com/blackpooltransp...
5. https://www.instagram.com/blackpooltrans...

Dear Blackpool Transport Services Limited,

I send you a freedom of information request for bus safety incident data. By law the authority should of responded promptly. By law my request should of been dealt with within 20 working days.

Please can you advise me when I will receive the information I have requested.

Yours faithfully,

Lee Odams

Enquiries, Blackpool Transport Services Limited

Thank you for contacting Blackpool Transport Services. Your email has been
sent to one of our Customer Experience Team who will respond to you as
soon as possible.
Please note that we aim to respond to all customer enquires within 7
working days.

If your enquiry is regarding our opening times, our Travel Centre opening
hours are:

Market Street
Mon – Sat 08:30 – 17:00
Sun - Closed
Bank Holidays 10:00 – 14:00

If your enquiry is regarding, diversions, travel updates or service
changes, please visit http://www.blackpooltransport.com and follow the
links on the home page.

If you have a timetable query, you can find more information at:
http://www.blackpooltransport.com/routes

For more information about Blackpool Transport, to purchase tickets online
or find out about our latest news, please visit
http://www.blackpooltransport.com

Many thanks,

Blackpool Transport Services

Enquiries | | T: 3001 | M:
[1][IMG]
Blackpool Transport Services Ltd | Rigby Road | Blackpool | FY1 5DD
Registered in England No. 2003020
[2]Visit our website
[3]Follow us on Twitter
[4]Like us on Facebook
[5]Follow us on Instagram
This e-mail and attachments are confidential and intended solely for the
addressee. It may contain information of a sensitive nature and any
unauthorised review, use, disclosure, distribution or publication is
prohibited, and may be unlawful. If you have received this email in error
please delete it and any paper or electronic copies and notify the sender
immediately by e-mail. E-mail transmission cannot be guaranteed to be
secure or error-free as information could be intercepted, corrupted, lost,
destroyed, arrive late or incomplete, or contain viruses, and as such the
sender does not accept liability for any errors or omissions in the
contents of this message, which arise as a result of e-mail transmission.
If verification is required please request a hard-copy version. Any views
or opinions expressed in this email and all attachments are those of the
author and do not necessarily represent those of Blackpool Transport
Services Ltd. This email and any attachments have been scanned for known
viruses prior to dispatch.

References

Visible links
1. https://www.blackpooltransport.com/black...
2. http://www.blackpooltransport.com/
3. http://www.twitter.com/BPL_Transport
4. https://www.facebook.com/blackpooltransp...
5. https://www.instagram.com/blackpooltrans...

Enquiries, Blackpool Transport Services Limited

Good morning

Thank you for your email.

This is the first time we have had this request from you.

We are going to look in to this for you.

Kind Regards

Ant
Customer Experience Officer

show quoted sections

Chris Davies, Blackpool Transport Services Limited

Good Morning Mr Odams

 

I’m sorry that you haven’t received the information that you requested.
Our freedom of Information officer is on annual leave at present and I am
sure that he will deal with your request on his return.

 

Can you please submit your request again and if you copy me in I will
ensure that it is dealt with.

 

 

 

Kind Regards

Chris

 

Chris Davies | Head of Safety and Facilities | T: 01253473111 | M:
[1][IMG]
Blackpool Transport Services Ltd | Rigby Road | Blackpool | FY1 5DD
Registered in England No. 2003020
[2]Visit our website
[3]Follow us on Twitter
[4]Like us on Facebook
[5]Follow us on Instagram
This e-mail and attachments are confidential and intended solely for the
addressee. It may contain information of a sensitive nature and any
unauthorised review, use, disclosure, distribution or publication is
prohibited, and may be unlawful. If you have received this email in error
please delete it and any paper or electronic copies and notify the sender
immediately by e-mail. E-mail transmission cannot be guaranteed to be
secure or error-free as information could be intercepted, corrupted, lost,
destroyed, arrive late or incomplete, or contain viruses, and as such the
sender does not accept liability for any errors or omissions in the
contents of this message, which arise as a result of e-mail transmission.
If verification is required please request a hard-copy version. Any views
or opinions expressed in this email and all attachments are those of the
author and do not necessarily represent those of Blackpool Transport
Services Ltd. This email and any attachments have been scanned for known
viruses prior to dispatch.

References

Visible links
1. https://www.blackpooltransport.com/black...
2. http://www.blackpooltransport.com/
3. http://www.twitter.com/BPL_Transport
4. https://www.facebook.com/blackpooltransp...
5. https://www.instagram.com/blackpooltrans...

Dear Blackpool Transport Services Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Blackpool Transport Services Limited's handling of my FOI request 'Bus safety incident data'

By law I should of now received the information I requested. Please can you respond

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/b...

Yours faithfully,

Lee Odams