Bus route 78 vehicle change

Nick Burton made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Transport for London,

Freedom of Information Request (FoI)

Please provide copies of:

a) copies of any correspondence (inc email), meeting notes and consultation documentation between TFL and other bodies with regard to the change in bus vehicle type from single decker on bus route 78 with particular regard to its route through the residential streets of Dundas Road and Ansdell Road, Nunhead.

b) information on the makes and models of vehicles currently used on bus route 78 including its dimensions (length, width, height).

c) the dimensions (length, width, height)for the
makes and models under consideration for bus route 78.

d) any information on planned or current consultation activity between TfL and residents along bus route 78.

e) if double decker or articulated buses have previously been considered for bus route 78, at the time or since it was extended through Nunhead, please provide any correspondence and meeting notes regarding the decision and any documented reasons why a single decker was chosen and why double or articulated buses were not chosen; and any documented specific objections (not the identity of the objector(s))to the use of double-decker or articulated buses on this route.

f) a route map or other details of the alternative route taken by the 78 bus on 18 January 2011 and on other days in January 2011 while Thames Water water main works was being carried out

Yours faithfully,

Nick Burton

FOI, Transport for London

Dear Mr Burton

Thank you for your email received by Transport for London (TfL) on 18
January 2011, asking for information relating to the introduction of
double deck buses onto route 78, as well as the alternative routing used
by the service on 18 January.

 

Your request will be processed in accordance with TfL’s Freedom of
Information Act 2000 procedure and a response will be provided to you by
15 February 2011 in accordance with the Act.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me on the below details.

Yours sincerely

James Grant

FOI Case Officer

FOI Case Management Team

Corporate Governance Directorate

General Counsel

Transport for London

[1][TfL request email]

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FOI, Transport for London

14 Attachments

Dear Mr Burton

Thank you for your email received by Transport for London (TfL) on 18
January 2011 asking for information regarding TfL's plans to introduce
double deck buses to route 78, as well as a diversion used by the route in
January.

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and I can confirm that TfL does hold some of the
information you require.

1. Copies of any correspondence (including email), meeting notes and
consultation documentation between TfL and other bodies with regard to the
change in bus vehicle type from single decker on bus route 78 with
particular regard to its route through the residential streets of Dundas
Road and Ansdell Road, Nunhead.

Please see the attached files which include responses to consultation,
minutes of the double deck route test and correspondence between TfL and
Southwark Council.

Please note that we have excluded a large amount of consultation material
that is not relevant to Dundas Road or Andsell Road, as it relates to the
Tower Hamlets end of the route. Also, much of this was from individuals,
rather than bodies.

In the decision to convert the route to double deck, TfL did not make any
particular reference to Dundas Road or Andsell Road. The decision was made
on the basis that it was the best way to provide the required capacity on
the route by meeting demand at the busiest point. The following extract
from the Bus Services Meeting of 15 September 2009 explains the
background:

"Capacity is well matched to demand with 7 buses per hour (bph) required
during the busiest hour. There are approximately 12,000 daily Monday to
Friday trips, with usage increasing by 12% since the increase to
frequencies in early 2008. Complaints have been received concerning
crowding on the route; however capacity is adequate for demand.

LB [London Borough] Southwark commented on complaints received about
crowding around the Old Kent Road which have been consistent with
complaints received via Customer Services. LB Tower Hamlets, City of
London, LTW [London Travel Watch] and the operator [Arriva] had no
specific comments. Additional loading surveys will be carried out to
identify any changes to the peak demand.

Proposals

No changes are proposed to the capacity or structure of the route.
55-capacity buses will be specified. Costs will be sought for 87-capacity
double deck buses which will allow additional capacity to be provided, if
this is found to be required and worthwhile."

Subsequent surveys were completed which highlighted crowding between
Dunton Road and Tower Bridge and TfL evaluated relieving this against the
costs of double deck buses. We decided to double deck the route as it
provided a more efficient and worthwhile solution to the crowding problems
than increasing the frequency.

2. Information on the makes and models of vehicles currently used on bus
route 78 including its dimensions (length, width, height).

The current single deck vehicles are a mix of 10.2 metre long and 10.7
metre long Dennis Darts. These are both 2.86 metres high and 2.4 metres
wide.

3. The dimensions (length, width, height) for the makes and models under
consideration for bus route 78.

The 78 double deck vehicles will be ADL Trident Enviro 400. Their
dimensions are 10.1 metres long, 4.393 metres high and 2.55 metres wide.

4. Any information on planned or current consultation activity between TfL
and residents along bus route 78.

TfL has now completed all consultation that we are required to carry out
for route 78. The most recent activity concerned our proposal to change
the stand arrangements at the northern end of the route. The results are
being considered and a report on the consultation is currently being
drafted.

As agreed with London Borough of Southwark's Head of Transport Planning at
the route test held on 2 July 2010, it is TfL's intention to ensure the
local community is informed of the change to double deck vehicles. This
will be communicated with an information letter stating when double deck
buses will begin to be used and will not be a consultation. We are not
required to formally consult residents when we change vehicle types on a
route. It is currently envisaged that this letter will be issued this
month, once the date for introduction of double deck buses has been
confirmed.

5. If double decker or articulated buses have previously been considered
for bus route 78, at the time or since it was extended through Nunhead,
please provide any correspondence and meeting notes regarding the decision
and any documented reasons why a single decker was chosen and why double
or articulated buses were not chosen; and any documented specific
objections (not the identity of the objector(s)) to the use of
double-decker or articulated buses on this route.

Between at least 1949 and 1999 double deck buses were used on route 78.
On 16 October 1999 single deck buses were introduced on the route, from 20
May 2000 the route was extended to Nunhead using single deck buses.

In 2007 capacity concerns were raised and the following extract from the
minutes of the Bus Services Meeting of 21 August 2007 alludes to this:

"Capacity issues have been raised by the operator, the City of London and
members of the general public. It is likely that reliability is the main
issue as no recent data proves that crowding exists. Increasing peak time
frequencies to 8 bph and converting the route to double deck were both
tested but found not to be worthwhile."

However, the bus per hour (bph) frequency was increased in April 2008 as
follows:

Mon-Fri interpeak from 6 bph to 7 bph

Sat daytime from 6 bph to 7 bph

Sun daytime from 4 bph to 5 bph

All evenings from 4 bph to 5 bph

We do not have any other documentation relating to previous proposals to
use double deck vehicles on the route.

6. A route map or other details of the alternative route taken by the 78
bus on 18 January 2011 and on other days in January 2011 while Thames
Water water main works was being carried out.

We have not been able to find a record of a diversion for water main works
on 18 January 2011. However, we do have records of other diversions which
are detailed below.

The following are extracted from the relevant Notices of Events:

Tuesday 4 January 2011-Tuesday 1 February 2011

PECKHAM HILL STREET BETWEEN GOLDSMITH ROAD AND PECKHAM HIGH STREET

SAFETY SCHEME

As part of the first phase of Peckham Hill Street public realm and safety
scheme, F. M Conway working on behalf of London Borough of Southwark will
be carrying out footway and kerb realigning works at the above location at
the times stated.

To facilitate the works Peckham Hill Street will closed southbound between
the stated junctions above and buses will be diverted as follows:

Routes 63, 78, 363, N63 towards Clayton Road: From Peckham Hill Street,
left Goldsmith Road, right Meeting House Lane, right Peckham High Street,
left Clayton Road to line of route.

7, 14, 21, 28 January 2011

MINORIES, JUNCTION: ALDGATE HIGH STREET

VICTORIAN MAINS REPLACEMENT

Contractors Optimise are to continue with the Victorian Main Replacement
program in Aldgate. During this phase of the works Minories at the
junction with Aldgate High Street will need to be closed over four
weekends.

Buses will divert as follows.

Routes 15, 42, 78, 100, N15, N551

Towards - Tower Bridge, Shadwell or Limehouse

From Aldgate High Street jnc Minories divert via ahead Aldgate High
Street, ahead Aldgate, bear left Fenchurch Street, left Lloyds Avenue,
ahead Crosswall, right Minories follow normal line of route

If this is not the information you are looking for please do not hesitate
to contact me on the details below.

Please see the attached information sheet for details of your right to
appeal.

Yours sincerely

James Grant

FOI Case Officer

FOI Case Management Team

Corporate Governance Directorate

General Counsel

Transport for London

[1][TfL request email]

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Dear FOI,

Regarding the alternative route taken by the 78 bus on 18 January 2011 and on other days in January 2011 while Thames Water water main works was being carried out. If you do not have such a record of this route, please could you advise who would? It must have been planned by someone, the bus stop on Dundas Road was suspended but the bus stand on St Mary's Road was operational.

Yours sincerely,

Nick Burton

FOI, Transport for London

Dear Mr Burton

Thank you for your further email received by Transport for London (TfL) on
22 February 2011, asking for information about the route taken by the 78
bus whilst the Dundas Road stop was closed on 18 January 2011 and other
dates.

 

Your request will be processed in accordance with TfL’s Freedom of
Information Act 2000 procedure and a response will be provided to you by
22 March in accordance with the Act.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me on the below details.

Yours sincerely

James Grant

FOI Case Officer

FOI Case Management Team

Corporate Governance Directorate

General Counsel

Transport for London

[1][TfL request email]

show quoted sections

FOI, Transport for London

1 Attachment

Dear Mr Burton

Thank you for your email received by Transport for London (TfL) on 22
February 2011 regarding details of the diversion taken by route 78 whilst
the stop in Dundas Road was suspended.

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and I can confirm that TfL does hold the information
you require. You asked:

Regarding the alternative route taken by the 78 bus on 18 January 2011 and
on other days in January 2011 while Thames Water, water main works was
being carried out. If you do not have such a record of this route, please
could you advise who would? It must have been planned by someone, the bus
stop on Dundas Road was suspended but the bus stand on St Mary's Road was
operational.

Using the extra information you have provided, we have been able to
identify the diversion you specified. Please find the route below,
extracted from the relevant Notice of Event (please note we do not produce
route maps for most diversions):

“Route 78 towards Shoreditch; from bus stand proceed ahead St Mary’s
Road, Right Belfort Road, Right Gautrey Road, Right Evelina Road to LOR
[line of route]”

The diversion was required due to construction works and parking problems,
which made it difficult for buses to serve Dundas Road during this time.
Drivers were instead instructed to pick up passengers at the St Mary’s
Road bus stand. Our records show that this diversion ended on Friday 4
February 2011.

If this is not the information you are looking for please do not hesitate
to contact me on the details below.

Please see the attached information sheet for details of your right to
appeal.

Yours sincerely

James Grant

FOI Case Officer

FOI Case Management Team

Corporate Governance Directorate

General Counsel

Transport for London

[1][TfL request email]

show quoted sections