Bullying and Harassment

The request was partially successful.

Dear Sir/Madam

I would like to know how many employees of the city council have
been absent from work due to either stress, anxiety, depression or
any combination of those ailments between 1st August 2004 and 31st
October 2008.

Please also confirm how many complaints of bullying have been made
by employees of the council against managers or colleagues during
the same period.

Please confirm how many employees have claimed constructive
dismissal within the same period for bullying/harassment.

Please confirm how many claims have been filed against the city
council at the Employment Tribunal within the same period for bullying/harassment.

I would ask that you remember the statutory duty imposed upon
public authorities by virtue of Section 16 of the Freedom of
Information Act to provide advice and assistance to requesters. If
for any reason you are leaning toward rejecting any part of this
request or if you plan to argue that it is unmanageable or
unanswerable in any way then I would expect you to contact me
promptly to find ways to answer this request to our mutual
satisfaction.

Yours sincerely

Vicky Gray

FOI, Cardiff Council

Dear Vicky Gray,

Thank you for your Freedom of Information request.
Details have been forwarded to the Freedom of Information Officer within the relevant department who will be dealing with your request and will contact you in due course.
If you have any further queries, please do not hesitate to contact us.

Sincerely,
Paula Franklin
C2C Records Officer
Connect to Cardiff
Cardiff County Council
County Hall
Atlantic Wharf
Cardiff
CF10 4UW

email [email address]

Annwyl Vicky Gray,
Diolch am eich cais Rhyddid Gwybodaeth.
Mae'r manylion wedi cael eu danfon at y Swyddogion Rhyddid Gwybodaeth yn yr adran berthnasol. Byddent yn delio gyda'ch cais a byddent yn cysylltu â chi yn fuan.
Os oes gennych chi unrhyw ymholiad bellach, cysylltwch â fi os gwelwch yn dda.
Yn gywir,
Paula Franklin
Cysylltu â Chaerdydd
Cyngor Caerdydd

show quoted sections

Dear Ms Franklin

I would also clarify when I mentioned constructive dismissal, I was referring to the employee directly, similar point about bullying and harassment complaints, there is no Employment Tribunal claim called "bullying and harassment". This will usually form part of a claim for unfair dismissal or one (or more) of the various discrimination claim and/or under the Protection from Harassment Act. Could you provide the information on the aforementioned.

Could you provide the information in electronic format via this website.

Thank you for your full co-operation

Yours Sincerely

Vicky Gray

Cardiff Council

Dear Vicky Gray,

Thank you for the additional clarification with regard to you Freedom of
Information request dated 04.12.08.

This has been passed on to the relevant Freedom of Information Officer who
is dealing with your original request.

If you have any further queries, please do not hesitate to contact us.

Sincerely,

Paula Franklin
Records Officer
Connect to Cardiff
Cardiff County Council
County Hall
Atlantic Wharf
Cardiff
CF10 4UW

email . [email address]

Food waste is coming!........for more details go to www.Cardiff.gov.uk

Dear Ms Franklin

I would also clarify when I mentioned constructive dismissal, I was

referring to the employee directly, similar point about bullying

and harassment complaints, there is no Employment Tribunal claim

called "bullying and harassment". This will usually form part of a

claim for unfair dismissal or one (or more) of the various

discrimination claim and/or under the Protection from Harassment

Act. Could you provide the information on the aforementioned.

Could you provide the information in electronic format via this

website.

Thank you for your full co-operation

Yours Sincerely

Vicky Gray

show quoted sections

Mae'n bosibl bod gwybodaeth gyfrinachol yn y neges hon. Os na chyfeirir y
neges atoch chi'n benodol (neu os nad ydych chi'n gyfrifol am
drosglwyddo'r neges i'r person a enwir), yna ni chewch gopio na
throsglwyddo'r neges. Mewn achos o'r fath, dylech ddinistrio'r neges a
hysbysu'r anfonwr drwy e-bost ar unwaith. Rhowch wybod i'r anfonydd ar
unwaith os nad ydych chi neu eich cyflogydd yn caniatau e-bost y Rhyngrwyd
am negeseuon fel hon. Rhaid deall nad yw'r safbwyntiau, y casgliadau a'r
wybodaeth arall yn y neges hon nad ydynt yn cyfeirio at fusnes swyddogol
Cyngor Dinas a Sir Caerdydd yn cynrychioli barn y Cyngor Sir nad yn cael
sel ei fendith. Caiff unrhyw negeseuon a anfonir at, neu o'r cyfeiriad
e-bost hwn eu prosesu gan system E-bost Gorfforaethol Cyngor Sir Caerdydd
a gallant gael eu harchwilio gan rywun heblaw'r person a enwir.

**********************************************************************

Dear Sir or Madam

You have not replied to my FOI request within the 20 working days you are allowed by law.

Kindly address yourselves to this matter immediately and explain your lack of response.

Yours sincerely

Vicky Gray

Connect2Cardiff, Cardiff Council

Thank-you for your recent e-mail.

Your enquiry will be passed to one of our representatives and we will
endeavour to reply to you within 24 hours.

Please do not reply to this e-mail as it is an automated response. If you would like to contact us, please create a new email addressed to : [email address]

Connect to Cardiff
Cardiff Council
County Hall
Atlantic Wharf
Cardiff
CF10 4UW

Telephone +44 (0)29 2087 2087

Diolch i chi am eich neges e-bost.

Caiff eich ymholiad ei drosglwyddo at un o'n cynrychiolwyr a byddwn yn
ymdrechu i ateb eich neges cyn pen 24 awr.

Mae'r e-bost yma yn ymateb awtomatig, peidiwch ag ateb. Os ydych chi eisiau danfon e-bost i Gysylltu a Gaerdydd, gallwch chi greu e-bost newydd a ddanfon i [email address]

Cysylltu â Chaerdydd
Cyngor Caerdydd
Neuadd y Sir
Glanfa Iwerydd
Caerdydd
CF10 4UW

Ffôn: +44 (0)29 2087 2088

show quoted sections

Mae'n bosibl bod gwybodaeth gyfrinachol yn y neges hon. Os na chyfeirir y neges atoch chi'n benodol (neu os nad ydych chi'n gyfrifol am drosglwyddo'r neges i'r person a enwir), yna ni chewch gopio na throsglwyddo'r neges. Mewn achos o'r fath, dylech ddinistrio'r neges a hysbysu'r anfonwr drwy e-bost ar unwaith. Rhowch wybod i'r anfonydd ar unwaith os nad ydych chi neu eich cyflogydd yn caniatau e-bost y Rhyngrwyd am negeseuon fel hon. Rhaid deall nad yw'r safbwyntiau, y casgliadau a'r wybodaeth arall yn y neges hon nad ydynt yn cyfeirio at fusnes swyddogol Cyngor Dinas a Sir Caerdydd yn cynrychioli barn y Cyngor Sir nad yn cael sel ei fendith. Caiff unrhyw negeseuon a anfonir at, neu o'r cyfeiriad e-bost hwn eu prosesu gan system E-bost Gorfforaethol Cyngor Sir Caerdydd a gallant gael eu harchwilio gan rywun heblaw'r person a enwir.
**********************************************************************

Cardiff Council

Dear Vicky Gray,

Thank you for contacting Connect2Cardiff. I have passed your email on the the relevant people for their attention.

If you have any further queries, please do not hesitate to contact us.

Sincerely,

Meredydd Russell-Jones

Connect to Cardiff
Cardiff County Council
County Hall
Atlantic Wharf
Cardiff
CF10 4UW

email [email address]

Food Waste is Here. For more details go to www.Cardiff.gov.uk

show quoted sections

Cardiff Council

Dear Vicky Gray,

Thank you for your correspondence regarding the Freedom of Information
request you sent to us on 04.12.2008.

I have forwarded your complaint to the Freedom of Information Officer
within People & Organisational Development who is dealing with your
original request and further email you sent clarifying your requirements.
I have also notified the Council's Information Management Services who
will investigate the delay in responding to your request.

Please accept my apologies for any inconvenience this has caused you.

Sincerely,

Paula Franklin

C2C Records Officer
Connect to Cardiff
Cardiff County Council
County Hall
Atlantic Wharf
Cardiff
CF10 4UW

email [1][email address]

Dear Ms Franklin,

Please find below an email sent through to us at C2C for your attention.

Sincerely,

Meredydd Russell-Jones

Connect to Cardiff

Cardiff County Council

County Hall

Atlantic Wharf

Cardiff

CF10 4UW

----------------------------

From: [FOI #4526 email]

Sent: 08 January 2009 11:14:13

To: [email address]

CC:

Subject: Internal review of Freedom of Information request - Bullying and

Harassment

Dear Sir or Madam

You have not replied to my FOI request within the 20 working days

you are allowed by law.

Kindly address yourselves to this matter immediately and explain

your lack of response.

Yours sincerely

Vicky Gray

show quoted sections

Nash, Emlyn, Cardiff Council


Dear Vicky Gray,

I am writing to you to apologise for the delay you have experienced with
your FOI request (Subject Bullying and Harassment) which was submitted to
Cardiff Council on the 4th December 08.

This delay was the result of a technical fault here at Connect to Cardiff,
the Council's contact centre. Please be assured that the matter is being
dealt with as a matter of urgency and you should receive a response in due
course.

If you have any queries please do not hesitate to contact me.

Sincerely

Emlyn Nash

Senior Team Leader - Connect to Cardiff, Partnerships and Citizen -
Centred Services.

Uwch Arweinydd Tîm – Cysylltu â Chaerdydd, Partneriaethau a
Gwasanaethau i'r Dinesydd

t 02920 871483 |a Connect to Cardiff, Cardiff Council, 3rd Floor Marland
House, Central Square, Cardiff CF10 1EP Cysylltu â Chaerdydd, Cyngor
Caerdydd, 3ydd Llawr Tŷ Marland, Sgwâr Ganolog, Caerdydd CF10 1EP

P Please consider the environment - Do you really need to print this
e-mail ?

P Ystyriwch yr amgylchedd - Oes rhaid i chi brintio'r e-bost hwn

show quoted sections

Mae'n bosibl bod gwybodaeth gyfrinachol yn y neges hon. Os na chyfeirir y
neges atoch chi'n benodol (neu os nad ydych chi'n gyfrifol am
drosglwyddo'r neges i'r person a enwir), yna ni chewch gopio na
throsglwyddo'r neges. Mewn achos o'r fath, dylech ddinistrio'r neges a
hysbysu'r anfonwr drwy e-bost ar unwaith. Rhowch wybod i'r anfonydd ar
unwaith os nad ydych chi neu eich cyflogydd yn caniatau e-bost y Rhyngrwyd
am negeseuon fel hon. Rhaid deall nad yw'r safbwyntiau, y casgliadau a'r
wybodaeth arall yn y neges hon nad ydynt yn cyfeirio at fusnes swyddogol
Cyngor Dinas a Sir Caerdydd yn cynrychioli barn y Cyngor Sir nad yn cael
sel ei fendith. Caiff unrhyw negeseuon a anfonir at, neu o'r cyfeiriad
e-bost hwn eu prosesu gan system E-bost Gorfforaethol Cyngor Sir Caerdydd
a gallant gael eu harchwilio gan rywun heblaw'r person a enwir.

**********************************************************************

Parsons, Dave, Cardiff Council

Your Ref: RFI_957

Dear Ms Gray

With reference to the email from Emlyn Nash of 12 January, we thank you
for your request under the Freedom of Information Act 2000 about
Bullying and Harassment, and please accept our apologies for the delay
in responding.

We have considered your request and enclose the following information:

I would like to know how many employees of the city Council have been
absent from work due to either stress, anxiety, depression or any
combination of those ailments between 1^st August 2004 and 31^st October
2008.

Period Number of Employees

August 04 to March 05 278

April 05 to March 06 456

April 06 to March 07 513

April 07 to March 08 560

April 08 to October 08 349

Total 2156

Please also confirm how many complaints of bullying have been made by
employees of the Council against managers or colleagues during the same
period.

The figure recorded is 38 complaints made, 2 of which were collective
complaints.

There is no record between 1/8/04 and 31/3/06

Please confirm how many employees have claimed constructive dismissal
within the same period for bullying/harassment.

Following a search of our paper and electronic records, I have
established that this information is not held by Cardiff Council.

Please confirm how many claims have been filed against the city council
at the Employment Tribunal within the same period for
bullying/harassment.

2

A Harassment Policy and Procedure has been in place for a number of
years and based on the Council's key values of accountability, working
with others and respect, the Policy outlines the procedure to be
followed where unacceptable behaviour occurs.

In the event of an employee being subjected, or perceiving that they are
subjected, to bullying or harassment the Council provides support as
appropriate to the circumstances of the individual case. This support
may be provided by the manager through meetings and discussions and
possible changes in working arrangements. The employee will, as a matter
of course, be made aware of the Employee Counselling Service and the
opportunity to self refer and attend counselling during working hours.
If there are any associated health related issues, employees can also be
referred to the Council's Occupational Health Service for advice and
support. Other forms of internal support will include the Trade Unions
and staff within People & Organisational Development. External support
and advisory organisations such as Race Equality First, Disability
Rights Commission, Stonewall, etc are also available.

Whilst a range of support mechanisms are available, the type and extent
of the support will be determined by the employee themselves according
to the circumstances of their case and their own personal preference.

We supply this information based on your original request. If this
information does not answer your enquiry or if you feel we have not
fully understood your request, please contact me to clarify your exact
requirements.

If you have any queries or concerns or are in any way dissatisfied with
the handling of your request please do not hesitate to contact me.

You can find out more about the Freedom of Information Act from the
Information Commissioner at:

Information Commissioner's Office (Wales)
Cambrian Buildings
Mount Stuart Square
Cardiff
CF10 5FL

[1]http://www.informationcommissioner.gov.u...

Telephone: 029 2044 8044

Fax: 029 2044 8045

Email: [2][email address]

Yours Sincerely

Dave Parsons

On behalf of

Barry Jeffreys

Information Compliance Manager

Swyddog Rheoli Gwybodaeth

Cardiff Council

Room CY5

County Hall

show quoted sections

Mae'n bosibl bod gwybodaeth gyfrinachol yn y neges hon. Os na chyfeirir y
neges atoch chi'n benodol (neu os nad ydych chi'n gyfrifol am
drosglwyddo'r neges i'r person a enwir), yna ni chewch gopio na
throsglwyddo'r neges. Mewn achos o'r fath, dylech ddinistrio'r neges a
hysbysu'r anfonwr drwy e-bost ar unwaith. Rhowch wybod i'r anfonydd ar
unwaith os nad ydych chi neu eich cyflogydd yn caniatau e-bost y Rhyngrwyd
am negeseuon fel hon. Rhaid deall nad yw'r safbwyntiau, y casgliadau a'r
wybodaeth arall yn y neges hon nad ydynt yn cyfeirio at fusnes swyddogol
Cyngor Dinas a Sir Caerdydd yn cynrychioli barn y Cyngor Sir nad yn cael
sel ei fendith. Caiff unrhyw negeseuon a anfonir at, neu o'r cyfeiriad
e-bost hwn eu prosesu gan system E-bost Gorfforaethol Cyngor Sir Caerdydd
a gallant gael eu harchwilio gan rywun heblaw'r person a enwir.

**********************************************************************

References

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1. http://www.informationcommissioner.gov.u...
http://www.informationcommissioner.gov.u...
2. mailto:[email address]
mailto:[email address]