Brown Bin Service delivery

Response to this request is delayed. By law, Welwyn Hatfield Borough Council should normally have responded promptly and by (details)

Dear Welwyn Hatfield Borough Council,

Can you please provide the following information in the form of an Excel Spreadsheet or CSV file:

a) The number of properties with Brown Bins registered for collection of Garden Waste in each calendar month;
b) The number of Brown Bins reported as "missed" in each calendar month;

Can you please provide this information broken down by collection area/round if you hold that information.

Yours faithfully,

Crispin Driver

Alison Marston, Welwyn Hatfield Borough Council

Classification: Unrestricted

Good afternoon,

 

Thank you for your request for information received on 22 July 2019.

 

The Council’s policy is to release information unless an exception can be
reasonably applied. The Council will respond within 20 working days by
either releasing the information or letting you know why it cannot release
the information. If for any reason it is not possible to respond within
the 20 days, we will let you know as soon as possible with the date by
which we anticipate we are able to respond.  

 

For your information, the Environmental Information Regulations  2004
defines a number of exceptions, which may prevent release of the
information you have requested. There will be an assessment of your
request and if any of the exception categories apply then the information
may not be released. You will be informed if this is the case, including
your rights of appeal against the refusal to disclose the information.

 

If the information you request concerns a third party then they may be
consulted prior to a decision being taken on whether or not to release the
information to you. You will be informed if this is the case.

 

If you have any queries or concerns then please contact Alison Marston,
Freedom of Information Officer, Welwyn Hatfield Council, Council Offices,
The Campus, Welwyn Garden City, Herts. AL8 6LA, Tel: 01707 357234, Email:
[1][Welwyn Hatfield Borough Council request email]

 

Further information is also available from the Information Commissioner
at:

Information Commissioner’s Office

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire,

SK9 5AF

Telephone: 01625 545 700

[2]http://www.informationcommissioner.gov.uk

 

Kind regards,

 

 

Alison Marston

Principal Governance Officer

Freedom of Information Officer

Welwyn Hatfield Borough Council

Tel: 01707 357413

Email: [3][email address]

 

Working better, together

 

[4]www.welhat.gov.uk

[5]@WelHatCouncil

[6]Welwyn Hatfield Borough Council

 

 

 

 

 

 

Please consider the environment before printing this email.

You can report missed bins, abandoned vehicles, fly-tipping, litter,
graffiti and flyposting as well as tell us about problems with litter and
dog bins Online. The information in this email is intended for the named
recipients only. It may be subject to public disclosure under the Freedom
of Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this email and your reply cannot be
guaranteed. This email and any attachments may contain confidential
information and intellectual property (including copyright material). It
is only for the use of the addressee(s) in accordance with any
instructions contained within it. Please treat any personal and
sensitivity data that may be contained within this email in accordance
with the requirements of the General Data Protection Regulation (GDPR).
Such data should only be processed and retained where there is a
legitimate need to do so. Should you have a legitimate need to share this
information please make the recipient aware of their responsibilities for
handling this data in accordance with the GDPR. If you are not the
addressee, you are prohibited from copying, forwarding, disclosing, saving
or otherwise using it in any way. If you receive this email in error,
please immediately advise the sender and delete it. Sopra Steria may
monitor the content of emails within Welwyn Hatfield Council's network to
ensure compliance with the Council's policies and procedures. Emails are
susceptible to alteration and their integrity (including origin) cannot be
assured. Welwyn Hatfield Council and Steria shall not be liable for any
modification to a message, or for messages falsely sent.

The full Welwyn Hatfield Borough Council email disclaimer can be viewed at
www.welhat.gov.uk/emaildisclaimer.

Welwyn Hatfield Borough Council is committed to protecting your privacy
when you use our services. The Privacy Notice below explains how we use
information about you and how we protect your privacy.
http://www.welhat.gov.uk/privacy-notice

    

References

Visible links
1. mailto:[Welwyn Hatfield Borough Council request email]
2. http://www.informationcommissioner.gov.uk/
3. mailto:[email address]
4. http://www.welhat.gov.uk/
5. http://www.twitter.com/WelHatCouncil
6. http://www.facebook.com/welwynhatfield/

Alison Marston, Welwyn Hatfield Borough Council

2 Attachments

Classification: Unrestricted

Good afternoon,

 

Following your request for information received on 22 July 2019 please see
the attached spreadsheet as response.

 

Unfortunately we cannot provide this information broken down by collection
area/round.

 

I hope this satisfies your request but if you have any queries or concerns
then please contact Alison Marston, Freedom of Information Officer, Welwyn
Hatfield Council, Council Offices, The Campus, Welwyn Garden City,
Hertfordshire AL8 6LA, Telephone: 01707 357413,
Email:[Welwyn Hatfield Borough Council request email]. I attach a copy of the Freedom of Information
complaint procedure.

 

Further information is also available from the Information Commissioner
at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 01625 545 700

[1]www.informationcommissioner.gov.uk

 

 

Regards,

 

Alison Marston

Principal Governance Officer

Freedom of Information Officer

Welwyn Hatfield Borough Council

Tel: 01707 357413

Email: [2][email address]

 

Working better, together

 

[3]www.welhat.gov.uk

[4]@WelHatCouncil

[5]Welwyn Hatfield Borough Council

 

 

 

 

 

Please consider the environment before printing this email.

You can report missed bins, abandoned vehicles, fly-tipping, litter,
graffiti and flyposting as well as tell us about problems with litter and
dog bins Online. The information in this email is intended for the named
recipients only. It may be subject to public disclosure under the Freedom
of Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this email and your reply cannot be
guaranteed. This email and any attachments may contain confidential
information and intellectual property (including copyright material). It
is only for the use of the addressee(s) in accordance with any
instructions contained within it. Please treat any personal and
sensitivity data that may be contained within this email in accordance
with the requirements of the General Data Protection Regulation (GDPR).
Such data should only be processed and retained where there is a
legitimate need to do so. Should you have a legitimate need to share this
information please make the recipient aware of their responsibilities for
handling this data in accordance with the GDPR. If you are not the
addressee, you are prohibited from copying, forwarding, disclosing, saving
or otherwise using it in any way. If you receive this email in error,
please immediately advise the sender and delete it. Sopra Steria may
monitor the content of emails within Welwyn Hatfield Council's network to
ensure compliance with the Council's policies and procedures. Emails are
susceptible to alteration and their integrity (including origin) cannot be
assured. Welwyn Hatfield Council and Steria shall not be liable for any
modification to a message, or for messages falsely sent.

The full Welwyn Hatfield Borough Council email disclaimer can be viewed at
www.welhat.gov.uk/emaildisclaimer.

Welwyn Hatfield Borough Council is committed to protecting your privacy
when you use our services. The Privacy Notice below explains how we use
information about you and how we protect your privacy.
http://www.welhat.gov.uk/privacy-notice

    

References

Visible links
1. http://www.informationcommissioner.gov.uk/
2. mailto:[email address]
3. http://www.welhat.gov.uk/
4. http://www.twitter.com/WelHatCouncil
5. http://www.facebook.com/welwynhatfield/

Dear Alison Marston,

Thank you for your response.

Although I initially marked this request as successful, having now reviewed the figures you provided, they are simply not credible.

Could you please review and provide an updated response with the correct figures.

Yours sincerely,

Crispin Driver

Alison Marston, Welwyn Hatfield Borough Council

Classification: Unrestricted

Good morning,

Thank you for your reply. I have passed this on to our environmental services team and will get back to you as soon as I have a response.

Kind regards,

Alison Marston
Principal Governance Officer
Freedom of Information Officer
Welwyn Hatfield Borough Council
Tel: 01707 357413
Email: [email address]
 
Working better, together
 
www.welhat.gov.uk
@WelHatCouncil
Welwyn Hatfield Borough Council

show quoted sections