Brookbridge Roundabout, Prescot - Traffic lights

Waiting for an internal review by Knowsley Metropolitan Borough Council of their handling of this request.

Paul of the Woods Family

Dear Knowsley Metropolitan Borough Council,

Please can you supply the following information

Who made the decision to put traffic lights on the roundabout at Brookbridge, Prescot? (what department, who is the head)

What was the reason for the decision?

How much did it cost?

Who did the work?

Yours faithfully,

Paul Woods

Freedom of Information, Knowsley Metropolitan Borough Council

Dear Mr Woods,

Thank you for your email received on 20 July 2017 requesting information about traffic lights on Brookbridge Roundabout.

I have recorded your request for information under reference F2017.07.3739.

This has been passed to the relevant service and you will receive a response by 17 August 2017.

In line with guidance published by the Information Commissioner’s Office, the council may make a charge for the provision of information – for example in order to cover the costs of postage (in line with the relevant postal charges) or charges for printing and copying (which will reflect photocopying charges levied by the council’s public libraries) or if this falls within the regulations of an EIR (Environmental Information).

You will be informed if a fee is to be applied before information is to be provided.

If you need further information please contact me.

Kind regards,

Freedom of Information
Knowsley MBC
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

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Freedom of Information, Knowsley Metropolitan Borough Council

Dear Mr Woods,

Environmental Information Regulation request F2017-07-3739

A fee is required before we provide you with your request for information about Traffic Lights on Brookbridge Roundabout, as this is a request for environmental information.

The fee being charged is £136.00. The fee has been calculated by 4 hours' work X £34.00 per hour = £136.00

Please send a cheque made payable to ‘Knowsley MBC’ to:
Customer Liaison Team,
Knowsley Council,
Archway Road
Huyton
L36 9YU

If the fee is not received within 60 of the date of this letter the request will be considered closed. The deadline date is therefore 22 September 2017.

I am required under the provisions of the Act to advise you of the Council’s complaints procedure, details of which can be found on the Council’s website at: https://secured.knowsley.gov.uk/Document...
say-complaints-policy-and-procedure-2015.pdf

Should you make a complaint under this procedure but remain dissatisfied, I am also required to inform you that you can appeal against the decision by contacting the Information Commissioner. The Commissioner’s postal address is Wycliffe House, Water Lane, Wilmslow SK9 5AF. The telephone number for the Information Commissioner’s Office is 0303 123 1113 or 01625 545745. The e-mail address is: [email address].

If you need further information please see contact details below.

Kind regards,

Freedom of Information
Knowsley MBC
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

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Paul of the Woods Family

Dear Freedom of Information,

Who decided that this is 'environmental' information?

Environment OED definition = relating to the natural world and the impact of human activity on its condition.

Traffic lights aren't natural. This is NOT environmental information. So could you please answer my question here, and then give me the requested information.

Yours sincerely,

Paul Woods

KMBC Have your say, Knowsley Metropolitan Borough Council

Dear Mr Woods

Can you please provide your personal email address in order for Knowsley
Council to provide you with the response to your internal review regarding

F2017.07.3739.

For your information please see the link below for a copy of Knowsley
Council complaint procedures:

[1]https://secured.knowsley.gov.uk/Document...

Yours sincerely

Alma Wills

Principal Customer Liaison Officer

Customer Liaison Team

Customer Services

This e-mail and any attachments are confidential. It may contain
privileged information and is intended for the named recipient(s) only. It
must not be distributed without consent. If you are not one of the
intended recipients, please notify the sender immediately and do not
disclose, distribute, or retain this email or any part of it and do not
take any action based on it.
Unless expressly stated, opinions in this email are those of the
individual sender, and not of Knowsley MBC. Legally binding obligations
can only be created for, or be entered into on behalf of, Knowsley MBC by
duly authorised officers or representatives.
Knowsley MBC excludes any liability whatsoever for any offence caused, any
direct or consequential loss arising from the use, or reliance on, this
e-mail or its contents. We believe but do not warrant that this e-mail and
any attachments are virus free. You must therefore take full
responsibility for virus checking and no responsibility is accepted for
loss or damage arising from viruses or changes made to this message after
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e-mail communications through its network in accordance with relevant
legislation.

References

Visible links
1. https://secured.knowsley.gov.uk/Document...

Paul of the Woods Family

Dear KMBC Have your say,

F2017.07.3739.

Publishing the internal review here will be fine.

Yours sincerely,

Paul Woods

KMBC Have your say, Knowsley Metropolitan Borough Council

Thank you for using our online services.

We will give you a full response to your complaint within 15 working days unless your complaint contains an allegation or relates to a Children’s social care complaint. If this is the case we will provide you with a response within 10 working days. If it is not possible to respond within the appropriate timescale we will write to you to explain why and let you know how long a full response will take.

If you have submitted a request for a service, and the service you require is not available using our on-line Report-It<http://www.knowsley.gov.uk/online-servic...>
service your form will be passed to the relevant service area for action. If necessary, they will contact you directly with any updates.
If you would like more information about our Have Your Say policy, please click on the below link.

The Have Your Say 2016.<https://secured.knowsley.gov.uk/Document...> provides further information about how we deal with comments, compliments and complaints.

Kind regards

Customer Liaison Team

Paul of the Woods Family

Dear Knowsley Metropolitan Borough Council,

F2017.07.3739

15 working days was up on the 21st Aug 2017 by my calculations.

Yours faithfully,

Paul Woods

KMBC Have your say, Knowsley Metropolitan Borough Council

Dear Mr Woods

Reference: F2017.07.3939

We are unable to continue with your request for an internal review pending receipt of your personal email address requested 31 July 2017.

Yours sincerely

Alma Wills
Principal Customer Liaison Officer
Customer Liaison Team

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Original Message
From: Paul of the Woods Family [mailto:[FOI #420190 email]]
Sent: 31 July 2017 15:37
To: KMBC Have your say
Subject: Re: F2017-07-3739 - Internal review of Freedom of Information request - Brookbridge Roundabout, Prescot - Traffic lights

Dear KMBC Have your say,

F2017.07.3739.

Publishing the internal review here will be fine.

Yours sincerely,

Paul Woods

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Paul of the Woods Family

Dear KMBC Have your say,

Alma, you are already perfectly aware of my email address, and I've already stated that publishing the internal review here will be fine.

Why are you being obstructive??

Yours sincerely,

Paul Woods

KMBC Have your say, Knowsley Metropolitan Borough Council

Thank you for using our online services.

We will give you a full response to your complaint within 15 working days unless your complaint contains an allegation or relates to a Children’s social care complaint. If this is the case we will provide you with a response within 10 working days. If it is not possible to respond within the appropriate timescale we will write to you to explain why and let you know how long a full response will take.

If you have submitted a request for a service, and the service you require is not available using our on-line Report-It<http://www.knowsley.gov.uk/online-servic...>
service your form will be passed to the relevant service area for action. If necessary, they will contact you directly with any updates.
If you would like more information about our Have Your Say policy, please click on the below link.

The Have Your Say Policy<https://secured.knowsley.gov.uk/Document...> provides further information about how we deal with comments, compliments and complaints.

Kind regards

Customer Liaison Team

Paul of the Woods Family

Dear Knowsley Metropolitan Borough Council,

My email, as if you didn't already know is

paulwoods64AThotmail.co.uk

But I would like your response published here. It is not your choice as to how to offer a response.

Yours faithfully,

Paul Woods