Dear Information Commissioner’s Office,
Under the Freedom of Information Act, please provide a formal response from the Information Commissioner’s Office (ICO) to the following questions: –
1. How many complaints have the ICO received concerning Bron Afon Housing Association relating to breaches of the Data Protection Act, within the months of: -
a. October 2017
b. November 2017
c. December 2017.
2. How many times has the ICO investigated Bron Afon Housing Association for breaching the Data Protection act, within the years of: -
3. How many times has the ICO taken formal action against Bron Afon Housing Association since the Housing Association was formed in 2008?
I understand that under the Freedom of Information Act, I should be entitled to a response within 20 working days.
Please note that your full reply to the above questions should be sent by e-mail to the return address shown in the heading to this message. This is because both the request and its response are published for public scrutiny on the web site through which this request has been made.
W. Williams (Miss)
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10 January 2018
Case Reference Number IRQ0715761
Dear Miss Williams,
Request for Information
Thank you for your request for information, which we received on 11
We have dealt with your request in accordance with your ‘right to know’
under section 1(1) of the Freedom of Information Act 2000 (FOIA), which
entitles you to be provided with any information ‘held’ by a public
authority, unless an appropriate exemption applies.
In your email you asked:
“How many complaints have the ICO received concerning Bron Afon Housing
Association relating to breaches of the Data Protection Act, within the
months of: - a. October 2017 b. November 2017 c. December 2017. 2. How
many times has the ICO investigated Bron Afon Housing Association for
breaching the Data Protection act, within the years of: - a. 2017 b. 2016
c. 2015 d. 2014 e. 2013 f. 2012 g. 2011 h. 2010 i. 2009 j. 2008 3. How
many times has the ICO taken formal action against Bron Afon Housing
Association since the Housing Association was formed in 2008?”
Searching our internal system systems I can confirm that the ICO has not
taken any formal regulatory action against Bron Afon Housing Association
since 2008. This information is therefore not held.
For future reference, we now regularly publish information regarding
action we’ve taken against organisations, which is available in this
section of the ICO’s website:
With regards any investigations of Bron Afon Housing Association, the
information you have asked for is already available via the ICO website by
following this link:
This provides links to data sets which include information about the
public concerns and organisations we have dealt with, including details on
whether we found the organisation to be in breach. Currently we have data
sets from 2014 until August 2017, with more recent months to be published
shortly. We unfortunately do not have data sets available prior to this as
we no longer hold complete casework information for this period, in line
with our retention schedule. However, after checking our internal systems
I can confirm we have not recorded any investigations into Bron Afon
Housing Association prior to this period.
These documents can be filtered by the specific organisation we have
investigated, by the ‘case type’ and by the outcome of the case. You can
apply a ‘filter’ to the dataset by highlighting the top row and selecting
the keyboard shortcut ctrl+shift+L. This should allow you to limit the
results by deselecting all other unwanted options and then selecting what
We would mention that as the above information for the period from 2014
until August 2017 is already reasonably accessible to you via the
internet, the exemption under section 21 of the FOIA is applicable, which
states “Information which is reasonably accessible to the applicant
otherwise than under section 1 is exempt information”. This means that the
ICO is not required to communicate that information to you, or provide you
with a copy of that information.
Information held on cases closed between September 2017 and the present
time will shortly be published by the ICO. The information you have
requested for this timeframe is therefore exempt under section 22 of the
FOIA as it is ‘information intended for future publication’.
The exemption at section 22 is qualified by the public interest test,
meaning that the information should be disclosed if the public interest in
the maintenance of the exemption does not outweigh the public interest in
In this case the public interest factors in disclosing the information are
that disclosure would provide information to the public regarding Bron
Afon’s compliance with the DPA. The factors in withholding the information
are that the ICO has a history of publishing this information on a regular
basis and has committed to publishing relevant datasets which will include
the relevant information in the near future, and that early disclosure is
not necessary to satisfy any pressing public interest at the present time.
Having considered the public interest arguments, we have decided to
withhold this information in reference to section 22 of FOIA.
We hope this provides you with the information you require. However, if
you are dissatisfied with this response and wish to request a review of
our decision or make a complaint about how your request has been handled
you should reply directly to this email (leaving the reference number in
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working days of receipt by you of this response. Any such request received
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handler under the legislation. To make such an application, please write
to our Customer Contact Team at the address given or visit our website if
you wish to make a complaint under either the Freedom of Information Act
or Environmental Information Regulations.
A copy of our review procedure can be accessed from our website here.
Lead Information Access Officer
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545322 F. 01625 524510 ico.org.uk twitter.com/iconews
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