British Gas and Communal Energy

Hugh Barnard made this Freedom of Information request to Tower Hamlets Homes Limited

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Tower Hamlets Homes Limited,

In the recent past LBTH and THH have prevented dwellings from 'leaving' the communal energy systems, understandable in that it leaves a burden on those connected but less so in terms of the huge and unjustified bills and 'moral hazard' for these systems.

Recently THH and British Gas have been in talks [called 'soft project work' by one fairly senior official] to renew the communal boilers on the grounds that these are more 'efficient'. During these talks, one leaseholder who 'engaged' on the subject of energy has been excluded by THH from some meetings on this subject [so much for real engagement and transparency in THH, incidentally!]. These choices are, of course, a huge factor in quality of life/financials for all residents.


1. I'd like all current figure work that compares communal heating/water energy usage with [current and new] individual boilers in THH blocks, especially calculations connected to the current 'soft project work'. If there are no calculations whatsoever of this type, then that needs to be stated, and, of course, that poses immediate and central questions about the factual basis of this 'project'.

2. I'd like all other papers/minutes connected with the talks between THH/LBTH and British Gas concerning boiler renewal. I'm not going accept 'commercially sensitive' as an excuse, since these are decisions that residents will pay for and therefore [see the 'exclusion' above] need to be involved in.

Yours faithfully,

Hugh Barnard

Dilwar Hussain,

Dear Sir/Madam




Thank you for your email.


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Yours faithfully,




Dilwar Hussain

Information Governance and Complaints Team

Legal Services,

6th Floor, Mulberry Place,

5 Clove Crescent

London E14 2BG

Tel : 0207 364 4927

Email : [1][email address]








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Dilwar Hussain,

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Dear Sir/Madam




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Yours faithfully





Dilwar Hussain

Information Governance Administrative Officer

Legal Services

6th Floor

Mulberry Place

London E14 2BG

0207 364 4927

[email address]


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Tower Hamlets Town Hall

Mulberry Place

5 Clove Crescent

London E14 2BG


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