We don't know whether the most recent response to this request contains information or not – if you are Mike Davies please sign in and let everyone know.

Dear Highways England Company Limited,

please provide the following information:

1. spreadsheet of crashes into bridges by date, location and cost for last 3 years

Yours faithfully,

Mike Davies

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 

 

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority.  You can find details of local
authorities using the search facility on the gov.uk website
at: [2]https://www.gov.uk/find-your-local-council

 

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

 

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[3]https://www.gov.uk/make-a-freedom-of-inf...

 

Please be advised that emails may be monitored for training and quality
assurance purposes.

 

To help us improve our service please click [4]here to complete a short
survey.

 

Kind regards

 

Highways England Customer Contact Centre.

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
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References

Visible links
1. https://assets.publishing.service.gov.uk...
2. https://www.gov.uk/find-your-local-council
https://www.gov.uk/find-your-local-council
3. https://www.gov.uk/make-a-freedom-of-inf...
https://www.gov.uk/make-a-freedom-of-inf...
4. https://www.surveymonkey.co.uk/r/HECCC
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

Highways England, Highways England Company Limited

2 Attachments

Dear Mr Davies

 

Thank you for your email to the Highways England Customer Contact Centre
dated 11 June regarding a Freedom of Information request regarding the
amount of crashes that happen on bridges on the Highways England Network.

 

Your enquiry has been given the reference number of 19105635, please quote
this in any future correspondence regarding this matter.

 

Your Freedom of Information request has been referred to the relevant team
within Highways England and they will respond to you within a maximum of
20 working days. 

 

Thank you once again for contacting Highways England and I hope that this
helps with your enquiry. If you've any further questions regarding this or
any other Highways England issue please visit our website where
information on all Highways England policies and procedures can be found:
[1]www.highwaysengland.co.uk. Alternatively, please email us at
[2][Highways England request email] or you can contact us at our 24 hour
Customer Contact Centre on 0300 123 5000.

 

To help us identify and make improvements to our responses, I’d be very
grateful if you could please take our feedback survey by clicking [3]here.

 

Kind regards

 

Phil

 

Customer Contact Centre | Advisor

Highways England | National Traffic Operations Centre | 3 Ridgeway,
Quinton Bus. Park | Birmingham | B32 1AF

 

Email: [4][email address]

Tel:     0300 123 5000

 

[5]Twit

Highways England Company Limited | Registered Office: Bridge House, 1
Walnut Tree Close, Guildford GU1 4LZ | Registered in England and Wales No.
9346363

[6]cid:image001.png@01D4540B.65746F90

 

 

 

show quoted sections

FOI Advice, Highways England Company Limited

Dear Mr Davies

Thank you for your request for information about bridge crashes dated 11th June 2019. I am dealing with it under the terms of the Freedom of Information Act 2000/Environmental Information Regulations 2004.

The due date for issuing a response is 9th July 2019.

If you have any queries about this letter, please contact me. Please remember to quote reference number 770,765 in any future communications.

Yours sincerely

Amanda Speight, Freedom of Information Team
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT
Web: http://www.highways.gov.uk

show quoted sections

Hammond, Donna,

Dear Mr Davies

 

Thank you for your recent email on 17 June with regards to your
information request.  A-one+ are the contractor working on behalf of
Highways England in Yorkshire and North Lincolnshire and we have been
asked to respond to you on their behalf.

 

We appreciate the time you have taken to contact us regarding this. After
passing you information request to our team we have been advised that the
request is for data of a national level therefore Highways England are
best placed to respond to this. We have informed Highways England, so they
should be responding to your request separately.  

 

Once again thank you for contacting us. If you require any further
information, Highways England can be contacted on 0300 123 5000 or email
[1][Highways England request email].

 

To help us identify and make improvements to our responses, I would be
very grateful if you could please take our feedback survey, by [2]clicking
here.

 

Kind regards

 

Donna

Donna Hammond

Customer Service and Stakeholder Assistant

A-one+

Normanton House, Tyler Close, Normanton Industrial Estate, Normanton  WF6
1RL

 

Tel: 01924 225811

E-mail:  [email address]

 

 

The contents of this e-mail do not give rise to any binding legal
obligation upon any party unless subsequently confirmed on headed business
notepaper sent by fax, letter or as an e-mail attachment.  Please note
that e-mails supplied are as found and there is no guarantee that the
messages contained within the body of the e-mail have not been edited
after receipt.  If you receive this e-mail in error, please contact the
sender and delete the message. 

 

A-one+,  working on behalf of Highways England. If you are dissatisfied
with how your correspondence has been handled then please refer to
o[3]https://www.gov.uk/government/organisati...
for information on how to progress your issue further.

 

Have a trunk road/motorway inquiry or Planning a Journey or wish to
contact Highways England further

Visit the Highways England website
[4]www.gov.uk/government/organisations/highways-england or speak to the
customer contact centre  0300 123 5000  [5][Highways England request email]

 

         

 

References

Visible links
1. mailto:[Highways England request email]
2. https://www.surveymonkey.com/r/35TPJBF
3. https://www.gov.uk/government/organisati...
4. http://www.gov.uk/government/organisatio...
5. mailto:[Highways England request email]

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