Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.

DEAR Sinead Harmey

Freedom of information request - FOI/7373

Subject: Brick by Brick property services contracts

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.

If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why, and details of how you
may appeal.

Please note that the directorate team may contact you for further
information where we believe that the request is not significantly clear
for us to respond fully. 

Kind Regard

Information Management Team

Croydon Digital Services

Assistant Chief Executive Directorate

7th Floor, Zone B

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

Dear Ms Sinead Harmey

Request FOI/7373

Further to your request received on 12/04/2023, I confirm that the Council
has now considered your request under the Freedom of Information Act
2000. Specifically, you have requested the following information:

Dear Croydon Borough Council,

Given that Brick by Brick is a council owned company can you please
confirm the following:

Brick by Brick have contracted a company called Firstport to provide
property services for properties on Sylvan Hill and  Auckland Rise

1. How long is this contract for and when will it end? 

Brick by Brick is a separate legal entity and thus this request should be
directed to Brick by Brick to answer since LBC does not hold this
information. Please see contact e-mail address below:

[email address]

2. What processes are in place to review the cost effectiveness and
quality of service of this company?

This request should be directed to Brick by Brick to answer since LBC does
not hold this information nor is LBC responsible for the review of Brick
by Brick appointed contractor’s performance.

3. What processes have the council put in place for the monitoring and
renewal of contracts for property services when Brick by Brick is closing
in 2024?

LBC is working with Brick by Brick to establish what contracts will
require renewal in 2024. This review is on-going with likely results known
in Q1 2024.

The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)

To view the Council’s Disclosure Log, please visit our website available
here:

[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act, you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:

Email:        [2][Croydon Borough Council request email]

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B

8 Mint Walk

Croydon, CR0 1EA

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Yours sincerely,

Information Team

Croydon Digital Services

Assistant Chief Executive Directorate

Bernard Wetherill House,

Mint Walk,

Croydon,

CR0 1EA

[3][Croydon Borough Council request email]

[4][email address]

References

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1. https://croydon.disclosure-log.co.uk/
2. mailto:[Croydon Borough Council request email]
3. mailto:[Croydon Borough Council request email]
4. mailto:[email address]