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Brandon Lodge Care Home Commercial Street, Brandon, Durham DH7 8PH

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Dear Durham County Council,

Would you please provide:

1) Number of Safeguarding concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, natural or otherwise) of any person who used the care service

5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. Please provide in the form of an excel spreadsheet or word document table format. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.

Thank you in advance for your assistance.

Yours faithfully,

Sam Rahmani

Freedom of Information,

REQUEST FOR INFORMATION

This letter is our acknowledgement of your request received 11-JUL-2016. Please note the reference number in the subject line of this email and refer to it in any future correspondence. The case officer dealing with your request is:

Lawrence Serewicz Tel. 03000 268038

Depending on the type of request, it will be handled under the Freedom of Information Act (FOIA) or the Environmental Information Regulations (EIR). Both of these have a statutory 20 working day deadline for a response however, in some cases, the deadline may be extended to 40 working days. The deadline for an FOIA request can be extended if an extended public interest test is required before deciding to respond. The deadline for an EIR request can be extended if the information requested is too voluminous or complex to respond to fully within the 20 day timescale. If this is the case, we will write to explain that to you.

If we hold this information, we will let you know and in most cases supply it to you. You may request a particular format for receiving the information and we will do our best to accommodate. In most cases, we will respond by email or letter in 12 point Arial font. If you have a particular need to receive the material in a different format, please let us know.

In some cases, the information you request will be exempt from disclosure. What this means is that the legislation allows the Council to refuse to provide the information. Where this occurs, we will tell you the reasons why and we will explain how to appeal that decision.

If your requests refers to a third party, then they may be consulted about disclosing the information before we decide whether to release the information to you. For example, if someone asks about a contract with a supplier, we will contact the supplier to consider their views about disclosing the information.

NB: There may be a charge for environmental information. Please contact us if you have any questions about that charge.

In some cases, we may require a payment to cover photocopying, postage, or other production costs on requests that require large amounts of photocopying. However, we will discuss this with you and look for ways to provide the information in electronic formats if possible. If a payment is required, it must be provided before we can send you the information. If a payment is required, the 20 working day time limit for responses is suspended until the payment is received.

We may also need to contact you to clarify your request. We are obliged to do this under s.16 of the Act, which refers to the duty to provide advice and assistance to applicants. When we ask to clarify your request, the 20 working day countdown stops until we hear back from you. If you have not contacted us about the request within 30 days, we will close it.

Please note that your request and our response will be put on the Council’s disclosure log. What this means is that we keep a log of all the requests and responses if anyone wants to look at them. When we put the request and response on the log, we remove the applicant’s name and any personal references. In any case, where personal information remains, it will be done in accordance with the Data Protection Act (DPA).

If you have any questions or need further information, then please contact:

The Information Management Team
Durham County Council
Assistant Chief Executive’s Office
Room 4/143-148
County Hall
Durham
DH1 5UF
Tel. 03000 268038
Email: [Durham County Council request email]

Further information is also available from the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745
Fax: 01625 524 510
Email: [email address]
www.informationcommissioner.gov.uk
Yours sincerely,
The Information Management Team

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Lawrence Serewicz,

1 Attachment

Dear Sam Rahmani,

Please find our response attached. If you have any questions, please contact the Information Management Team at [Durham County Council request email].

Yours sincerely,

Lawrence Serewicz

Information and Records Manager
Durham County Council
Room 4/143-148
County Hall
County Durham
DH1 5UF

03000 268038

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We don't know whether the most recent response to this request contains information or not – if you are Sam Rahmani please sign in and let everyone know.