Branding

Steve Elibank made this Freedom of Information request to British Broadcasting Corporation

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear British Broadcasting Corporation,

Please provide me with an electronic copy of your logo guidelines, branding manual or equivalent document.

Yours faithfully,
Steve Elibank

FOI Enquiries, British Broadcasting Corporation

Dear Mr Elibank,

Thank you for your request for information under the Freedom of
Information Act 2000, repeated below, which was received on 8 October
2010. We shall deal with your request as promptly as possible and, at
the latest, within 20 working days. If you have any queries about your
request please contact us at the address below.

The reference number for your request is RFI20101367.

Yours sincerely,
Information Policy and Compliance Team
BBC Freedom of Information
Room 2252
BBC White City
201 Wood Lane
London W12 7TS, UK
Website: www.bbc.co.uk/foi/
Email: mailto:[BBC request email]
Tel: 020 8008 2883
Fax: 020 8008 2398

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FOI Enquiries, British Broadcasting Corporation

1 Attachment

Dear Mr Elibank,

Please find attached the response to your request for information under
the Freedom of Information Act.
<<RFI10101367 - final response.pdf>>
Kind regards,

R Ward
Adviser, Information Policy and Compliance

BBC Freedom of Information
Room 2252
BBC White City
201 Wood Lane
London W12 7TS, UK

Website: [1]www.bbc.co.uk/foi/
Email: [2]mailto:[BBC request email]
Tel: 020 8008 2883
Fax: 020 8008 2398

[3]http://www.bbc.co.uk
This e-mail (and any attachments) is confidential and may contain personal
views which are not the views of the BBC unless specifically stated.
If you have received it in error, please delete it from your system.
Do not use, copy or disclose the information in any way nor act in
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Please note that the BBC monitors e-mails sent or received.
Further communication will signify your consent to this.

References

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2. mailto:[BBC request email]
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Dear British Broadcasting Corporation,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of British Broadcasting Corporation's handling of my FOI request 'Branding'.

I asked for your branding guidelines, which you assured me were all available on your website. However, http://www.bbc.co.uk/branding/ contains advice only for the branding of television programmes by independent producers, and directs all other users to an application form.

Since I am not interested in using the logo, but simply want a copy of the guidelines, it would appear that you have not adequately answered my request.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/br...

Yours faithfully,
Steve Elibank

Dear British Broadcasting Corporation,

Your Internal Review of my recent FOI request (http://www.whatdotheyknow.com/request/49...) is now overdue, according to my calculations. This is the twentieth working day since it was made.

Steve Elibank

FOI Enquiries, British Broadcasting Corporation

Dear Mr Elibank

Thank you for your email. We note that today is the twentieth working
day since you submitted your request for an internal review. We
apologise for any delay and anticipate being in a position to provide
you with our review decision by Friday 19th November.

Yours Sincerely

Rachael Ward
Adviser, Information Rights

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Dear Ms Ward,

RFI20101367

You specifically told me on November 15th that you would have completed my Internal Review by today. Yet, here we are at almost half past five and I haven't heard back.

If I do not receive a substantive response by 1pm on Monday, a complaint will be lodged with the Information Commissioner.

Steve Elibank

Dear FOI Enquiries,

RFI20101367

You were supposed to have completed my Internal Review weeks ago, and the last I heard, you were going to respond by November 19th. You have since ignored one follow-up email.

My question to you: do you think that I am impressed by the high standard of your service?

Steve Elibank

FOI Enquiries, British Broadcasting Corporation

1 Attachment

Dear Mr Elibank,

Please find attached the response to your request for an internal review,
reference IR2010046.
<<IR2010046 - Internal review decision.pdf>>
We offer our apologies for the delay in providing you with this decision
note and we will now reconsider your original request as per the internal
reviewer's decision. We will endeavour to provide you with our further
response by 1st December.

Kind regards,

Rachael Ward
Adviser, Information Policy and Compliance

BBC Freedom of Information
Room 2252
BBC White City
201 Wood Lane
London W12 7TS, UK

Website: [1]www.bbc.co.uk/foi/
Email: [2]mailto:[BBC request email]
Tel: 020 8008 2883
Fax: 020 8008 2398

[3]http://www.bbc.co.uk
This e-mail (and any attachments) is confidential and may contain personal
views which are not the views of the BBC unless specifically stated.
If you have received it in error, please delete it from your system.
Do not use, copy or disclose the information in any way nor act in
reliance on it and notify the sender immediately.
Please note that the BBC monitors e-mails sent or received.
Further communication will signify your consent to this.

References

Visible links
1. file://www.bbc.co.uk/foi/
2. mailto:[BBC request email]
3. http://www.bbc.co.uk/

FOI Enquiries, British Broadcasting Corporation

9 Attachments

Dear Mr Elibank

Following the outcome of the recent internal review of our handling of
your FOI request, please find attached our revised response and relevant
disclosure documents.

<<RFI10101367 Revised response.pdf>>

<<RFI10101367 - Disclosure 1.pdf>> <<RFI10101367 - Disclosure 2.pdf>>
<<RFI10101367 - Disclosure 3.pdf>> <<RFI10101367 - Disclosure 4.pdf>>
<<RFI10101367 - Disclosure 5.pdf>> <<RFI10101367 - Disclosure 6.pdf>>
<<RFI20101367 - Disclosure 7.pdf>> <<RFI20101367 - Disclosure 8.pdf>>

Kind regards,

Rachael Ward
Adviser, Information Policy and Compliance

BBC Freedom of Information
Room 2252
BBC White City
201 Wood Lane
London W12 7TS, UK

Website: [1]www.bbc.co.uk/foi/
Email: [2]mailto:[BBC request email]
Tel: 020 8008 2883
Fax: 020 8008 2398

[3]http://www.bbc.co.uk
This e-mail (and any attachments) is confidential and may contain personal
views which are not the views of the BBC unless specifically stated.
If you have received it in error, please delete it from your system.
Do not use, copy or disclose the information in any way nor act in
reliance on it and notify the sender immediately.
Please note that the BBC monitors e-mails sent or received.
Further communication will signify your consent to this.

References

Visible links
1. file://www.bbc.co.uk/foi/
2. mailto:[BBC request email]
3. http://www.bbc.co.uk/