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Bounty

Sara Spary made this Freedom of Information request to Southport and Ormskirk Hospital NHS Trust as part of a batch sent to 47 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

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Dear Sirs,

I am writing to you to ask for information regarding Bounty representatives being given access to hospital wards.

In the 12 months to date (23.08.18) please confirm the following:

1) Whether the Trust currently is, or has been in the past 12 months, engaged in a contract or written agreement with Bounty UK Limited. If the Trust is currently engaged in a contract please attach a copy of it, making necessary redactions in order to comply with the Act. Please provide the date that the contract began and/ or ended. Please provide an overview of the terms of payment. (i.e. per mother visited / per photo pack purchased).

2) Please confirm how much money has been paid to the Trust by Bounty UK Limited in the past 12 months and how many new mothers are recorded as having been approached by Bounty representatives (if held).

3) Please provide details of the policies the Trust has in place with regards to protecting new mothers (i.e are representatives allowed on any ward at any time, or do they have restricted access? Are mothers given the option to opt out of being visited?)

4) Please confirm the number of complaints made to the Trust by new parents. If not time prohibitive, please provide details of the complaints.

I trust that the scope of my request is not so broad to be refused, but should you plan to reject it on those grounds please prioritise questions one and two.

Yours sincerely,

Sara Spary

FOI (Southport and Ormskirk Hospital NHS Trust), Southport and Ormskirk Hospital NHS Trust

Thank you for your email received by the Freedom of Information team at Southport and Ormskirk Hospital NHS Trust.

We are now processing your request for information and will respond to you in full as soon as possible.

Under the Freedom of Information Act the Trust has 20 working days in which to respond to your request. If for any reason it becomes apparent that there could be a delay in responding to you, we will advise you accordingly.

If you have any queries then please contact me by return e-mail to [Southport and Ormskirk Hospital NHS Trust request email] or by telephone to 01704 704868

FOI Team

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FOI (Southport and Ormskirk Hospital NHS Trust), Southport and Ormskirk Hospital NHS Trust

1 Attachment

Dear Sara,

 

Re: SOH_FOI_1819_ 292

 

Please find within a response to your request for information submitted
under the Freedom of Information Act 2000 to Southport and Ormskirk
Hospital NHS Trust, which for clarity I have included below.

 

Request:

 

In the 12 months to date (23.08.18) please confirm the following:

 

1) Whether the Trust currently is, or has been in the past 12 months,
engaged in a contract or written agreement with Bounty UK Limited. If the
Trust is currently engaged in a contract please attach a copy of it,
making necessary redactions in order to comply with the Act. Please
provide the date that the contract began and/ or ended. Please provide an
overview of the terms of payment. (i.e. per mother visited / per photo
pack purchased).

 

2) Please confirm how much money has been paid to the Trust by Bounty UK
Limited in the past 12 months and how many new mothers are recorded as
having been approached by Bounty representatives (if held).

 

Response Questions 1 and 2: 

The information is exempt from disclosure under section 43 of the Freedom
of Information Act. Section 43 – Commercial Interests – of the Freedom of
Information Act sets out an exemption to disclosure if:

The release of the information is likely to prejudice the commercial
Interests of any person. (A person may be an individual, a company, the
public authority itself or any other legal entity.)

 

Information can only be withheld under this exemption if the public
authority is satisfied that to release the information would damage
someone’s commercial Interests. A commercial Interest relates to a
person’s ability to participate competitively in a commercial activity.

 

Where a public authority is satisfied that the release of information
would prejudice someone’s commercial Interests, it can only refuse to
provide the information if it is satisfied that the public Interest in
withholding the information outweighs the public Interest in disclosing
it.

 

Information disclosed under Freedom of Information becomes publically
available. This means that the impact of disclosure must be considered
from the general release of information and not limited to disclosure to
one individual (the requestor).

 

The decision to apply section 43 exemption is based on the following
factors:

o The breakdown of costs and detail requested would allow unit pricing
and profit margins to be determined.

·         The data is for the most recent year, thus attracting the
greatest degree of time sensitivity

·         The combination of these factors would allow rival business an
unfair advantage in any future procurement exercise which would prejudice
Bounty’s position

 

 

3) Please provide details of the policies the Trust has in place with
regards to protecting new mothers (i.e are representatives allowed on any
ward at any time, or do they have restricted access? Are mothers given the
option to opt out of being visited?)

 

Response:   Bounty Representatives attend the Maternity Ward on a daily
basis.

On arrival they liaise with the Midwife in charge of the ward who will
advise if there are any women on the ward who they are not to visit. 
Bounty abides by a strict bedside code of conduct (attached) as well as
adhering to the Trust’s procedures.

 

4) Please confirm the number of complaints made to the Trust by new
parents. If not time prohibitive, please provide details of the
complaints.

 

Response:  15 maternity complaints received (post-birth) from September
2017 – August 2018. There has been no complaints against Bounty.

 

The Trust is continually striving to improve the way it handles FOI
requests. To help us, we would be grateful if you could spend a few
minutes to complete our FOI customer care survey -
[1]http://www.smart-survey.co.uk/s/78233NVEPO

Responses are anonymous unless you enter your reference number or name.

                                                       

We hope that you will find the information provided both informative and
helpful.  We also hope that you will be satisfied with the manner in which
we have dealt with your Freedom of Information request.  If not, please do
let me know or you may ask for a formal review under the FOI internal
review procedure at Southport and Ormskirk Hospital NHS Trust. If you
would like a formal review please write to:

 

Silas Nicholls

Chief Executive

Southport and Ormskirk Hospital

Town Lane

Kew
Southport
PR8-6PN

Internal review requests should be submitted within two months of the date
of receipt of this response. 

 

If you remain dissatisfied after the internal review, you may make an
approach to the Information Commissioner.

 
Further Information about your rights is available from the Information
Commissioner at: Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF,

Telephone: 0303 123 1113, [2]www.ico.gov.uk

 

If there is anything you need clarification on, please do not hesitate to
contact me by return email to [3][email address] or on 01704 704868,
quoting your FOI reference number.

 

 

FOI Team

 

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Dear Southport and Ormskirk Hospital NHS Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Southport and Ormskirk Hospital NHS Trust's handling of my FOI request 'Bounty'.

I understand you have refused part of my request stating commercial confidentiality. After considering the public interest, other Trusts have either provided this detail in full or have sent copies of the contract and terms with necessary redactions made.

Furthermore, there is precedent in this information being released:

https://www.telegraph.co.uk/news/health/...

The public interest in releasing this information is heightened and enduring. For example as indicated by recent media attention and by mothers coming forward to share worrying experiences as detailed below.

https://www.huffingtonpost.co.uk/entry/b...
https://www.huffingtonpost.co.uk/entry/n...
https://www.theguardian.com/lifeandstyle...
https://www.mumsnet.com/campaigns/bounty...

Yours faithfully,

Sara Spary

BROOKS, Stephen (SOUTHPORT AND ORMSKIRK HOSPITAL NHS TRUST), Southport and Ormskirk Hospital NHS Trust

Dear Sara,

 

Re: 1819-292

 

I am writing to you in response to your email requesting an internal
review of the Trusts response to your FOI request.

 

The internal review took place on 29^th October 2018 and was conducted by
Stephen Brooks, Information Governance Manager. The outcome of the review
was that the original response you received was correct.

 

The decision to apply section 43 exemption is based on the following
factors:

 

•             The breakdown of costs and detail requested would allow unit
pricing and profit margins to be determined.

•             The data is for the most recent year, thus attracting the
greatest degree of time sensitivity

•             The combination of these factors would allow a business case
to be produced to directly compete and undermine any future procurement
exercise.

 

As part of the internal review process the reviewer believes that the
Trust could have disclosed more information to you whilst still protecting
the Trust’s and Bounty’s commercial interest. It was felt that disclosing
a redacted copy of the contract would be impractical as the vast majority
of the contract would need to be redacted. However, the Trust can confirm
we have a three year contract with Bounty that commenced on 29^th April
2016 and in the last 12 months the Trust has received £756.84.

 

I am sorry that I am not able to provide you with a full copy of the
contract but I believe the information now provided answers your Freedom
of Information Request fully.

 

If you are unhappy with the result of the internal review you have the
right to complain to the office of the Information Commissioner whose
contact details can be found below.

 

Information Commissioner's Office,

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700

www.ico.gov.uk

 

Yours sincerely

 

 

Stephen Brooks

 

 

Stephen Brooks

Information Governance Manager

Southport & Ormskirk Hospital NHS Trust

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Sara Spary please sign in and let everyone know.