Booking on and booking off of resources

The request was successful.

Dr Robert S. Coull

Dear Scottish Ambulance Service,

Please could you provide a description of how ambulance crews book on and off the ACC system at the start and end of their shifts. For example, do they press a specific button on their radio or do they call in to a control room by radio or by phone?

Please describe how BASICS responders mark their availability. Do they use a button on their radio/smartphone/vehicle locator system unit or do they call in to a control room by radio or telephone?

In remote locations many doctors (or nurse responders) will be available for long periods (several days at a time). Do they need to re-book onto the system each day or do they stay booked on until they book off even if that is several days later.

Yours faithfully,

Dr Robert S. Coull

FOI (SCOTTISH AMBULANCE SERVICE),

Dear Dr Coull,

Scottish Ambulance Service – Freedom of Information Request – FOI/1179/18

Thank you for your email of 02 February 2018.  Your request has now been
logged and we aim to respond within 20 working days.

Kind Regards,

Lora

Lora Vernon, Corporate Affairs and Engagement Department, Scottish
Ambulance Service National Headquarters, Gyle Square, 1 South Gyle
Crescent, Edinburgh, EH12 9EB | [1]www.scottishambulance.com

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References

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1. http://www.scottishambulance.com/

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Dr Robert S. Coull

Dear Scottish Ambulance Service,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Scottish Ambulance Service's handling of my FOI request 'Booking on and booking off of resources'.

Reason: failure to respond

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/b...

Yours faithfully,

Dr Robert S. Coull

FOI (SCOTTISH AMBULANCE SERVICE),

1 Attachment

Dear Dr Coull

Scottish Ambulance Service – Freedom of Information Request – FOI/1179/18

Please find attached the final response to your Freedom of Information
request.  

Kind regards

Mark Bargon

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HANNAN, Mark (SCOTTISH AMBULANCE SERVICE),

Good afternoon Dr Coull,

Thank you for your recent request for a review into the FOI information you were seeking. I have now completed my review and have concluded that you were correct, we did fail to respond to you in the timeframe required and I would like to apologise for this.

You have now been sent the information you requested, with us being 1 day late with our response, but please accept my apologies and let me know if you require any further assistance.

Thank you,

Mark

Mark Hannan
Head of Corporate Affairs and Engagement
Scottish Ambulance Service
National Headquarters
1 South Gyle Crescent
Edinburgh
EH12 9EB

www.scottishambulance.com

-----Original Message-----
From: Dr Robert S. Coull [mailto:[FOI #462386 email]]
Sent: 04 March 2018 08:00
To: FOI (SCOTTISH AMBULANCE SERVICE)
Subject: Internal review of Freedom of Information request - Booking on and booking off of resources

Dear Scottish Ambulance Service,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Scottish Ambulance Service's handling of my FOI request 'Booking on and booking off of resources'.

Reason: failure to respond

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/b...

Yours faithfully,

Dr Robert S. Coull

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