Booking on and booking off of resources

Currently waiting for a response from Scottish Ambulance Service, they must respond promptly and normally no later than (details).

Dr Robert S. Coull

Dear Scottish Ambulance Service,

Please could you provide a description of how ambulance crews book on and off the ACC system at the start and end of their shifts. For example, do they press a specific button on their radio or do they call in to a control room by radio or by phone?

Please describe how BASICS responders mark their availability. Do they use a button on their radio/smartphone/vehicle locator system unit or do they call in to a control room by radio or telephone?

In remote locations many doctors (or nurse responders) will be available for long periods (several days at a time). Do they need to re-book onto the system each day or do they stay booked on until they book off even if that is several days later.

Yours faithfully,

Dr Robert S. Coull

FOI (SCOTTISH AMBULANCE SERVICE), Scottish Ambulance Service

Dear Dr Coull,

Scottish Ambulance Service – Freedom of Information Request – FOI/1179/18

Thank you for your email of 02 February 2018.  Your request has now been
logged and we aim to respond within 20 working days.


Kind Regards,



Lora Vernon, Corporate Affairs and Engagement Department, Scottish
Ambulance Service National Headquarters, Gyle Square, 1 South Gyle
Crescent, Edinburgh, EH12 9EB | [1]


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