Dear Post Office Limited,

The controversial Inquiry Metric in the ARA of 21/22 states the following:

"Any actions or plans must have been endorsed by the Inquiry and the Board."

Could you please provide evidence that the Inquiry ENDORSED the following actions or plans

a) As stated in a sub metric of in the Inquiry Metric - note the word ACTIONS

Deliverables and actions from culture change programme
achieved with clear evidence to support this on
improvements and overall symbols of change e.g. rhythms
and routines, new ways of working, activities undertaken to
bring our people closer to Postmasters etc.

b) As stated in a sub metric of the Inquiry Metric - note the word PLAN

Clearly documented plan on all major operational process,
with defined change plans in progress as per
recommendations from the Judgements and Inquiry.
Deliverables from these changes transitioned to BAU with
appropriate controls in place.

c) As stated in a sub metric of the Inquiry Metric - note the word PLANS

External sign-off of IT Audit on HIJ.
External sign-off of execution of plans instigated by external
consultant work.

Yours faithfully,

Tim McCormack