Bonus Targets Endorsed by the Inquiry

Tim McCormack made this Freedom of Information request to Post Office Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Post Office Limited,

The controversial Inquiry Metric in the ARA of 21/22 states the following:

"Any actions or plans must have been endorsed by the Inquiry and the Board."

Could you please provide evidence that the Inquiry ENDORSED the following actions or plans

a) As stated in a sub metric of in the Inquiry Metric - note the word ACTIONS

Deliverables and actions from culture change programme
achieved with clear evidence to support this on
improvements and overall symbols of change e.g. rhythms
and routines, new ways of working, activities undertaken to
bring our people closer to Postmasters etc.

b) As stated in a sub metric of the Inquiry Metric - note the word PLAN

Clearly documented plan on all major operational process,
with defined change plans in progress as per
recommendations from the Judgements and Inquiry.
Deliverables from these changes transitioned to BAU with
appropriate controls in place.

c) As stated in a sub metric of the Inquiry Metric - note the word PLANS

External sign-off of IT Audit on HIJ.
External sign-off of execution of plans instigated by external
consultant work.

Yours faithfully,

Tim McCormack

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2023/00318

Dear Tim McCormack,

Thank you for your request for information which was received on 7th June.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 5th July.

Please remember to quote the reference number above in any future
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Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER< /p>

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Tim McCormack,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER