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Board Performance/Evaluation Report

Mary Campbell made this Freedom of Information request to Post Office Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Mary Campbell to read recent responses and update the status.

Dear Post Office Limited,
I know that the recommendations are that board's of organisations such as yours are required to undertake annual board performance evaluations and that at least two of the evaluations into your organisation were externally facilitated. Could you please provide me with the board evaluation/performance assessments that were carried out into the performance of your board?

Yours faithfully,

Mary Campbell OBE

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00610

Dear Mary Campbell,

Thank you for your request for information which was received on 13th
April. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 13th May.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights, Post Office Limited

Dear Mary Campbell,

Please accept our sincere apologies, but unfortunately we won’t be able to
provide a response to your information request today.

We can assure you that we are working to get your response to you and will
do so as soon as possible. We have received a large number of requests and
we are doing everything we can to respond to each request accurately and
in a timely manner.

Thank you for your understanding.

With kind regards,

Information Rights

Data Protection and Information Rights Team

100 Wood Street

London

EC2V 7ER

[1]postoffice.co.uk

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Post Office Limited is committed to protecting your privacy. Information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

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https://www.postoffice.co.uk/

Dear information.rights,
It is urgent that this request is dealt with as it has been outstanding since April.

Dear Post Office Limited,
I am requesting disclosure of the board effectiveness reviews (otherwise known as board evaluations) which the board of Post Office Limited had conducted and facilitated by independent, external advisers, namely
The board effectiveness review/board evaluation conducted by Independent Audit, who were appointed in December 2020, and who presented their report in March 2021. Reference to this review is made in page 27 of the accounts of Post Office Ltd 2021

The board effectiveness review/board evaluation conducted by an independent, external adviser (name unknown) during 2016/17, as mentioned in the accounts of Post Office Ltd 2017 (page 28)

Related board papers and board minutes noting
the outcomes of both reviews
the action plans created to take forward the recommendations arising from these reviews
follow-up actions monitoring progress

Yours sincerely,

Mary Campbell

information.rights, Post Office Limited

Post Office Limited - Document Classification: PUBLIC

Hi Mary,

We sincerely apologise for the delay in sending a response for the information requested. We are still processing this and hope to be able to reply by 30th September.

Kind regards,
Information Rights

Data Protection and Information Rights Team

+44 (0) 7756 500401

100 Wood Street, London, EC2V 7ER
postoffice.co.uk

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information.rights@postoffice.co.uk, Post Office Limited

2 Attachments

Dear Mary Campbell,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

We don't know whether the most recent response to this request contains information or not – if you are Mary Campbell please sign in and let everyone know.