BME access to NHS services

Ms Bako made this Freedom of Information request to National Institute for Health and Clinical Excellence

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear National Institute for Health and Clinical Excellence,

This is a Freedom of Information request.

What information do you hold on:-

Q. 1) The barriers that can impair BME individuals access to, and experience of, equitable GP/Primary Care services.

Q. 2) The barriers that can impair BME individuals access to, and experience of, equitable GP/Primary Care services when needing to discuss health issues relating specifically to their race/ethnicity such as:-
Ill-health due to their experience of Racism; racial harassment and discrimination.

Q. 3) What kind of support services and/or aids may assist BME individuals, who have impaired access issues (due to such factors as those described in Q. 2 above), to access, and experience, equitable GP/Primary Care services.

NB:-I do not require information concerning foreign language, religious or dietary issues.

Would you please be kind enough to send me the requested information:-

• Promptly and in any event not later than the twentieth working day following the date of receipt of my request.

• In the format of a word file

Yours faithfully,

Ms Bako

NICE Mail, National Institute for Health and Clinical Excellence

Dear Ms Bako

 

Reference No: EH22825

 

FREEDOM OF INFORMATION ACT 2000

 

Thank you for your request for information, received at this office on 30
May 2012, in which you requested the following:

 

What information do you hold on:-
    
     Q. 1) The barriers that can impair BME individuals access to, and
experience of, equitable GP/Primary Care services.
    
     Q. 2) The barriers that can impair BME individuals access to, and
experience of, equitable GP/Primary Care services when needing to discuss
health issues relating specifically to their race/ethnicity such as:-
     Ill-health due to their experience of Racism; racial harassment and
discrimination.
    
     Q. 3) What kind of support services and/or aids may assist BME
individuals, who have impaired access issues (due to such factors as those
described in Q. 2 above), to access, and experience, equitable GP/Primary
Care services.
    
     NB:-I do not require information concerning foreign language,
religious or dietary issues.

 

Your request will now be considered and you will receive a response within
the statutory timescale of 20 working days as defined by the Act, subject
to the information not being exempt or containing a reference to a third
party. In some circumstances we may be unable to achieve this deadline. If
this is likely you will be informed and given a revised time-scale at the
earliest opportunity.

 

There may be a fee payable for the retrieval, collation and provision of
the information you request. If this is the case you will be informed and
the 20 working day timescale will be suspended until we receive payment
from you. If you chose not to make a payment then your request will remain
unanswered.

 

Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.

 

I would like to take this opportunity to thank you for your interest in
NICE.

 

Should you need to discuss this further please contact the enquiry
handling team on 0845 003 7781.

 

Regards

Janet 

 

Janet Fahie

Communications Executive

National Institute for Health and Clinical Excellence

Level 1A | City Tower | Piccadilly Plaza | Manchester M1 4BD | United
Kingdom
Tel: 44 (0)845 003 7781 | Fax: 44 (0)845 003 7785

Web: [1]http://nice.org.uk

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NICE Mail, National Institute for Health and Clinical Excellence

1 Attachment

Dear Ms Bako,

 

Further to your recent Freedom of Information request, received in this
office on 30 May 2012, please find attached to my email our response to
this in the word document format which you requested.

 

I do hope that this information is helpful for you.

 

Kind regards,

 

Janet

 

Janet Fahie

Communications Executive

National Institute for Health and Clinical Excellence

Level 1A | City Tower | Piccadilly Plaza | Manchester M1 4BT | United
Kingdom
Tel: 44 (0)845 003 7781 | Fax: 44 (0)845 003 7785

Web: [1]http://nice.org.uk

 

The information contained in this message and any attachments is intended
for the addressee(s) only. If you are not the addressee, you may not
disclose, reproduce or distribute this message. If you have received this
message in error, please advise the sender and delete it from your system.
Any personal data sent in reply to this message will be used in accordance
with provisions of the Data Protection Act 1998 and only for the purposes
of the Institute's work.

All messages sent by NICE are checked for viruses, but we recommend that
you carry out your own checks on any attachment to this message. We cannot
accept liability for any loss or damage caused by software viruses.

http://www.nice.org.uk

References

Visible links
1. http://nice.org.uk/