Blue Badges Information

Chorley Borough Council did not have the information requested.

Dear Chorley Borough Council,

Since the department for transports change to the way blue badges are now managed can you please tell me.

Do you use a case management system at the council to manage blue badge applications other than the DFT system?
If you do can you please tell me what system / provider you are currently using, is it a in house system or bought?
If not, how do you manage them, is it paper based or spreadsheet based?
If bought what is the term of the contract you took out with the provider?
What are the total yearly costs for using said system?
If you have a system in place how many staff administer the system?

Yours faithfully,

Steve Roberts

Contact, Chorley Borough Council

Thank you for your email.

 

We will deal with your enquiry as quickly as possible. You may find the
information you need on our website.

 

Kind Regards

 

Chorley Council

 

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Dear foi,

You have now passed your window of response, please could you reply ASAP

Yours sincerely,

Steve Roberts

foi, Chorley Borough Council

Dear Steve

I am writing in response to your request for information under the terms
of the Freedom of Information Act 2000, Ref No FOI/19/119

Please find below, the details of your request and our response in blue.

 

 

Since the department for transports change to the way blue badges are now managed can you
please tell me.

 

Do you use a case management system at the council to manage blue badge applications
other than the DFT system?

If you do can you please tell me what system / provider you are currently using, is it a
in house system or bought?

If not, how do you manage them, is it paper based or spreadsheet based?

If bought what is the term of the contract you took out with the provider?

What are the total yearly costs for using said system?

If you have a system in place how many staff administer the system?

 

 

 

Unfortunately on this occasion, I am unable to provide you with your requested
information.  This is because Chorley Council are not responsible for  Blue Badges within
the Chorley area.  This is the responsibility of Lancashire County Council.

 

Below is a link to Lancashire County Council’s website that may be of use to you.

[1]http://www.lancashire.gov.uk/

Alternatively, you may wish to submit a Freedom of Information request directly to
Lancashire County Council.  This can be done via the following methods:

Writing to Lancashire County Council’s FOI at:  

Access to Information Team
Lancashire County Council
P O Box 78
County Hall
Preston
Lancashire
PR1 8XJ

or sending an email to [2][email address]

or submitting a request via their webform at
[3]http://www3.lancashire.gov.uk/corporate/...

 

 

I am sorry I could not be of more assistance on this occasion.  If you are
unhappy with the information provided, or the way in which Chorley Council
has handled your request, you may wish to make an appeal.  This can be
done in writing to the Information Manager, Chorley Council, Civic
Offices, Union Street, Chorley, PR7 1AL, or by e-mail to:
[4][email address]  clearly stating your reasons for dissatisfaction. 
Please quote the above reference number in all correspondence.

 

If your appeal is either not upheld or you remain dissatisfied with our
decision, you can appeal to the Information Commissioner at:  Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or by e-mail to [5][email address].

Please note that the information provided by Chorley Borough Council is
intended for your personal use. If it is your intention to re-use the
information for commercial gain, you will need to apply to the Council for
a licence to re-use it, under the Re-Use of Public Sector Information
Regulations 2005.

Yours sincerely

 

 

 

 

FOI
Chorley Council

( 01257 515151 | 8 [6]chorley.gov.uk
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[7]here to sign up today.

You can make service requests online at [8]chorley.gov.uk, and it’s even
faster if you use '[9]My Account'

 

This e-mail and any attached files are confidential and may also be
legally privileged. They are intended solely for the intended addressee.
If they have come to you in error you must not use, copy or communicate
them to anyone. Please advise the sender and permanently delete the e-mail
and attachments. Please note that while Chorley Council has policies in
place requiring its staff to use e-mail in an appropriate manner, any
views expressed in this message are those of the individual sender may not
necessarily reflect the views of Chorley Council. Chorley Council may
monitor e-mails sent or received.

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