Dear West Sussex County Council,

Please provide the following:

1. Blue Badge volumetrics

1.1 Please provide the following for the Blue Badge scheme for EACH of the last three calendar years:
1.1.1 Number of Blue Badge new applications split into automatically eligible and not automatically eligible.
1.1.2 Number of Blue Badge renewal applications split into automatically and not automatically eligible.
1.1.3 Number of new Blue Badges awarded split into automatically and not automatically eligible.
1.1.4 Number of renewal Blue Badges awarded split into automatically and not automatically eligible.
1.2 Please provide the number of Blue Badges issued for each month of 2015.
1.3 Please provide the estimated number of citizens served by the authority (i.e. in order to help assess the number of badges per head of population)

2. Service Delivery

2.1 Please provide the following for the calendar year of 2015:
2.1.1 How many reports of alleged misuse or fraud were recorded?
2.1.2 How many badges were either temporarily or permanently seized at the request of your authority?
2.1.3 How many seized badges were returned to the badge holder?
2.1.4 How many investigations into alleged misuse or fraud were undertaken that included following or photographing the ‘accused’?
2.1.5 How many court cases were undertaken for alleged misuse or fraud?
2.1.6 How many of these court cases resulted in a conviction?
2.2 What system is Blue Badge activity is logged on (i.e. is just BBIS used or is another system, such as CareFirst or similar, used)?
2.3 What part of the process, if any, is undertaken by an external provider?
2.4 What job titles are involved in providing the service, and how many full-time equivalents are there for each job title?
2.5 Which internal departments within the authority are involved in the process and what they do?
2.6 If any non-clinically qualified officers are involved in the initial application assessment (e.g. are contact centre/admin staff used to initially assess any applications for eligibility)?
2.7 What anti-fraud activity is regularly undertaken, and which departments undertake which activity?
2.8 Which officers seized the badges; e.g. Civil Enforcement Officers, External provider employees, Other internal authority officers, etc.?
2.9 Please provide a copy of your enforcement policy.

Yours faithfully,

Max Peters

Freedom of Information Act, West Sussex County Council

Dear Mr Peter,

 

Before processing this request, please could you confirm whether these two
sets of questions, which appear to be identical to the first two sets of
questions from your request of 21^st January, are intended as a
‘narrowing’ of that request, as described by Catrin Jones in her email
dated 10 February 2016?

 

I look forward to hearing from you.

 

Yours sincerely,

 

Dave Loveman

 

Freedom Of Information |  [1]West Sussex County Council | Location:
County Hall, Chichester PO19 1RQ
E-mail: [2][email address]

 

 

show quoted sections

Dear Freedom of Information Act,
FAO - Dave Loveman
Dear Sir,
My second submission, which refers only to scheme volumetrics and service delivery, is a quite obviously a 'narrowing' of my original request, which referred in addition to the above to complaints, mobility assessments, etc. I am now asking about two elements of the scheme rather than seven. I'd say that was fairly narrow in comparison, wouldn't you?
Yours sincerely,
Max Peters

Freedom of Information Act, West Sussex County Council

Dear Mr Peters,

 

Thank you for clarifying the situation.  Your enquiry has now been
forwarded to the appropriate officers for a response.  The usual timescale
for a response is twenty working days, that is by or on 14 March 2016.

 

If for any reason the Council needs to extend this timescale you will be
notified in accordance with the relevant legislation.

 

Please note that in 2012 the County Council adopted a position in
principle that FoI and EIR requests to West Sussex County Council and the
Council's responses may be published on the Council's website in a
suitably anonymised form. This is in addition to the individual response
to the requestor, and in line with the Council's commitment to
transparency and open data.

 

Yours sincerely,

 

Duncan Macdonald

Customer Relations Officer

 

 

Freedom Of Information |  [1]West Sussex County Council | Location:
County Hall, Chichester PO19 1RQ
E-mail: [2][email address]

 

 

 

show quoted sections

CI Group FOI, West Sussex County Council

5 Attachments

Our Reference:  321780 / 521271

 

Dear Mr Peters

 

Freedom of Information Act 2000

 

I refer to your request for information in relation to Blue Badge Scheme.
Your request is being processed under the Environmental Information
Regulations 2004.

 

I am now in a position to respond to you as follows.

 

Please see the attached documents, which contain the information you
requested.

 

If you are unhappy with the way your request has been handled, you may
wish to ask for a review of our decision under our complaints procedure
via our website.
 
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.  Generally the
ICO cannot make a decision unless you have exhausted our complaints
procedure.  The ICO can be contacted at the Information Commissioner's
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
 
Please remember to quote our reference number above in any further
correspondence.

 

Yours sincerely,

 

Catrin Jones

Customer Service Officer

 

Catrin Jones

Customer Service Officer

Residents’ Services – Customer Service Directorate

West Sussex County Council

[1]Description: Description: Description: Description: Description:
Description: cid:image001.gif@01D06556.CD09F8C0 [2]Description:
Description: Description: Description: Description:
cid:image003.gif@01D06556.CD09F8C0

Location: Highways Customer Service Hub, Durban House, Durban Road,
Bognor Regis, West Sussex, PO22 9RE
Contact: External: 01243 642105 | E-mail:
[3]ci.group.[West Sussex County Council request email]

 

[4]Report a problem with a road or pavement or [5]raise a highways
related enquiry

 

[6]Description: Description: Description:
cid:image004.jpg@01D06556.CD09F8C0^Did you know you can follow West
Sussex Highways on Twitter? [7]^@WSHighways

We’ve launched our new website: [8]www.westsussex.gov.uk

 

Think sustainably. Do you have to print? Can you double side? Do you need
colour?
--
This e-mail and any attachments are confidential and intended solely for
the persons addressed. If it has come to you in error please reply to
advise us but you should not read it, copy it, show it to anyone else nor
make any other use of its content.   West Sussex County Council takes
steps to ensure e-mails and attachments are virus-free but you should
carry out your own checks before opening any attachment.

 

 

From: Max Peter [[9]mailto:[FOI #316062 email]]
Sent: 11 February 2016 15:10
To: Freedom of Information Act
Subject: Freedom of Information request - Blue Badge Scheme

 

     Dear West Sussex County Council,

    

     Please provide the following:

    

     1. Blue Badge volumetrics

    

     1.1 Please provide the following for the Blue Badge scheme for EACH

     of the last three calendar years:

     1.1.1 Number of Blue Badge new applications split into

     automatically eligible and not automatically eligible.

     1.1.2 Number of Blue Badge renewal applications split into

     automatically and not automatically eligible.

     1.1.3 Number of new Blue Badges awarded split into automatically

     and not automatically eligible.

     1.1.4 Number of renewal Blue Badges awarded split into

     automatically and not automatically eligible.

     1.2 Please provide the number of Blue Badges issued for each month

     of 2015.

     1.3 Please provide the estimated number of citizens served by the

     authority (i.e. in order to help assess the number of badges per

     head of population)

    

     2. Service Delivery

    

     2.1 Please provide the following for the calendar year of 2015:

     2.1.1 How many reports of alleged misuse or fraud were recorded?

     2.1.2 How many badges were either temporarily or permanently seized

     at the request of your authority?

     2.1.3 How many seized badges were returned to the badge holder?

     2.1.4 How many investigations into alleged misuse or fraud were

     undertaken that included following or photographing the ‘accused’?

     2.1.5 How many court cases were undertaken for alleged misuse or

     fraud?

     2.1.6 How many of these court cases resulted in a conviction?

     2.2 What system is Blue Badge activity is logged on (i.e. is just

     BBIS used or is another system, such as CareFirst or similar,

     used)?

     2.3 What part of the process, if any, is undertaken by an external

     provider?

     2.4 What job titles are involved in providing the service, and how

     many full-time equivalents are there for each job title?

     2.5 Which internal departments within the authority are involved in

     the process and what they do?

     2.6 If any non-clinically qualified officers are involved in the

     initial application assessment (e.g. are contact centre/admin staff

     used to initially assess any applications for eligibility)?

     2.7 What anti-fraud activity is regularly undertaken, and which

     departments undertake which activity?

     2.8 Which officers seized the badges; e.g. Civil Enforcement

     Officers, External provider employees, Other internal authority

     officers, etc.?

     2.9 Please provide a copy of your enforcement policy.

    

     Yours faithfully,

    

     Max Peters

    

     -------------------------------------------------------------------

    

     Please use this email address for all replies to this request:

     [10][FOI #316062 email]

    

     Is [11][West Sussex County Council request email] the wrong address for Freedom of

     Information requests to West Sussex County Council? If so, please

     contact us using this form:

    
[12]https://www.whatdotheyknow.com/change_re...

    

     Disclaimer: This message and any reply that you make will be

     published on the internet. Our privacy and copyright policies:

     [13]https://www.whatdotheyknow.com/help/offi...

    

     For more detailed guidance on safely disclosing information, read

     the latest advice from the ICO:

     [14]https://www.whatdotheyknow.com/help/ico-...

    

     If you find this service useful as an FOI officer, please ask your

     web manager to link to us from your organisation's FOI page.

    

     

     -------------------------------------------------------------------

 

References

Visible links
1. file:///tmp/tel:+441243642105
2. mailto:ci.group.[West Sussex County Council request email]
3. mailto:ci.group.[West Sussex County Council request email]
4. https://www.westsussex.gov.uk/roads-and-...
5. https://www.westsussex.gov.uk/roads-and-...
6. https://twitter.com/WShighways
7. https://twitter.com/WShighways
8. file:///tmp/www.westsussex.gov.uk%20
9. mailto:[FOI #316062 email]
10. mailto:[FOI #316062 email]
11. mailto:[West Sussex County Council request email]
12. https://www.whatdotheyknow.com/change_re...
13. https://www.whatdotheyknow.com/help/offi...
14. https://www.whatdotheyknow.com/help/ico-...

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org