Blacklists

Trevor R Nunn made this Freedom of Information request to Slough Borough Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Sir or Madam,

I would like to know how many different citizen blacklists are complied by the council, what categories they cover, who receives a copy and how many names in total are on each blacklist.

Yours faithfully,

Trevor R Nunn

Dear Sir or Madam,

Sorry for the typo in my FOI request, should read compiled.

Yours sincerely,

Trevor R Nunn

FOI, Slough Borough Council

Thank you for your email.

Providing excellent customer services is one of the council's key
priorities.

Your enquiry will now be forwarded to the relevant department to answer.

We will reply fully to all written enquiries within 10 working days
although we aim to reply to emails sooner than this.

If your enquiry is a Freedom of Information request, the Council may take
up to 20 working days to respond.

If you do not receive a satisfactory response by this time you can contact
our complaints department. More details here:
[1]http://www.slough.gov.uk/contactus/2742....

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References

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FOI, Slough Borough Council

Thank you for your email.

Providing excellent customer services is one of the council's key
priorities.

Your enquiry will now be forwarded to the relevant department to answer.

We will reply fully to all written enquiries within 10 working days
although we aim to reply to emails sooner than this.

If your enquiry is a Freedom of Information request, the Council may take
up to 20 working days to respond.

If you do not receive a satisfactory response by this time you can contact
our complaints department. More details here:
[1]http://www.slough.gov.uk/contactus/2742....

'Disclaimer: You should be aware that all e-mails received and sent by
this Council are subject to the Freedom of Information Act 2000 and
therefore may be disclosed to a third party. (The information contained in
this message or any of its attachments may be privileged and confidential
and intended for the exclusive use of the addressee). The views expressed
may not be official policy but the personal views of the originator. If
you are not the addressees any disclosure, reproduction, distribution,
other dissemination or use of this communication is strictly prohibited.
If you received this message in error please return it to the originator
and confirm that you have deleted all copies of it.

All messages sent by this organisation are checked for viruses using the
latest antivirus products. This does not guarantee a virus has not been
transmitted. Please therefore ensure that you take your own precautions
for the detection and eradication of viruses.'

References

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Ward Jane, Slough Borough Council

This is to acknowledge receipt of your FOI request which is receiving attention

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Satterthwaite Peter, Slough Borough Council

Dear Mr Nunn,

The council does not have or operate any form of 'blacklists'. Would you like to clarify your request?

Yours sincerely

Peter Satterthwaite

Data Protection / FoI Co-ordinator.

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Dear Satterthwaite Peter,

You don't operate any form of blacklists, oh yes you do! Although I accept you may have a more palatable name for them.

http://www.dailymail.co.uk/news/article-...

Please respond properly to my Freedom of Information request without any further delay. Please replace blacklist with register or whatever other name you have for these lists.

Yours sincerely,

Trevor R Nunn

T Thomas left an annotation ()

Satterthwaite Peter, Slough Borough Council

Dear Mr Nunn, I have pleasure in providing your requested information as below:

The council does not have or operate any form of 'blacklists'.

I think the matter you are referring to is the potentially violent Persons register, used to inform staff to be careful when visiting certain customers.

People on the register are informed in writing that their name is going on this register, the incident that lead to this decision and the length of time in months that they will be on this register for.

All records are totally removed once the expiry date has been met. There are currently 53 names and addresses on the register as at July 2009. This register is shared on a strictly need to know basis with frontline managers within the council, upon request, to ensure sensible H&S precautions are in place before a visit commences.

The register is not shared with any other organisations.

If you have any queries or concerns with the information provided then please contact me.

If you are dissatisfied with the handling of your request please contact the Freedom of Information Officer at Slough Borough Council, Town Hall, Bath Road, Slough, Berkshire, SL1 3UQ, telephone 01753 875658, email [email address].

You can also complain to the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.informationcommissioner.gov.uk

Yours sincerely

Peter Satterthwaite

Data Protection / FoI Co-ordinator.

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Dear Satterthwaite Peter,

No, I am not specifically referring to this matter, I just used it as an example of one such blacklist. What about persistently unreasonable complainants register/blacklist among others. Please supply the information requested and stop dodging the issue.

In addition it has been proven that the register you mention was in fact shared with other organisations so I would be obliged if you would stop trying to assert otherwise.

Yours sincerely,

Trevor R Nunn

T Thomas left an annotation ()

http://en.wikipedia.org/wiki/Blacklisted

A blacklist (or black list) is a list or register of persons who, for one reason or another, are being denied a particular privilege, service, mobility, access or recognition. ...

Most councils have a register/blacklist for persistently unreasonable complainants and often put people on the list that are are just persistent in pursuing their rights. They often use the list as an excuse for not responding to valid complaints. Most councils also have an array of other registers/blacklist although they don't like to admit they exist because of data protection and defamation issues. The Slough Blacklist distributed to all and sundry is evidence of that and the lady in question is an example of a person who is persistent in fighting for her rights.

Trevor R Nunn

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Slough Borough Council's handling of my FOI request 'Blacklists'.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/bl...

Yours faithfully,

Trevor R Nunn

FOI, Slough Borough Council

Thank you for your email.

Providing excellent customer services is one of the council's key
priorities.

Your enquiry will now be forwarded to the relevant department to answer.

We will reply fully to all written enquiries within 10 working days
although we aim to reply to emails sooner than this.

If your enquiry is a Freedom of Information request, the Council may take
up to 20 working days to respond.

If you do not receive a satisfactory response by this time you can contact
our complaints department. More details here:
[1]http://www.slough.gov.uk/contactus/2742....

'Disclaimer: You should be aware that all e-mails received and sent by
this Council are subject to the Freedom of Information Act 2000 and
therefore may be disclosed to a third party. (The information contained in
this message or any of its attachments may be privileged and confidential
and intended for the exclusive use of the addressee). The views expressed
may not be official policy but the personal views of the originator. If
you are not the addressees any disclosure, reproduction, distribution,
other dissemination or use of this communication is strictly prohibited.
If you received this message in error please return it to the originator
and confirm that you have deleted all copies of it.

All messages sent by this organisation are checked for viruses using the
latest antivirus products. This does not guarantee a virus has not been
transmitted. Please therefore ensure that you take your own precautions
for the detection and eradication of viruses.'

References

Visible links
1. file:///tmp/blocked::blocked::http:/www.slough.gov.uk/contactus/2742.asp

Ward Jane, Slough Borough Council

Mr Nunn

Thank-you for your email. A review will be undertaken and a response sent to you shortly.

Jane Ward

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Quayle Steven, Slough Borough Council

1 Attachment

Dear Sir

I attach my response to your request for an internal review of your recent
FOI numbered 1527.

Steven Quayle

'Disclaimer: You should be aware that all e-mails received and sent by
this Council are subject to the Freedom of Information Act 2000 and
therefore may be disclosed to a third party. (The information contained in
this message or any of its attachments may be privileged and confidential
and intended for the exclusive use of the addressee). The views expressed
may not be official policy but the personal views of the originator. If
you are not the addressees any disclosure, reproduction, distribution,
other dissemination or use of this communication is strictly prohibited.
If you received this message in error please return it to the originator
and confirm that you have deleted all copies of it.

All messages sent by this organisation are checked for viruses using the
latest antivirus products. This does not guarantee a virus has not been
transmitted. Please therefore ensure that you take your own precautions
for the detection and eradication of viruses.'