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Birkenhead Market Investigation Report.

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Erebus Smith AKA Alan Featherstone

Dear Wirral Council,

https://wirral.moderngov.co.uk/documents...
Following the 20 month Birkenhead Market investigation the Council stated…
“The outcome of the investigation in relation to the overall allegation of Misconduct in Public Office is that the Authority does not believe it has any further action to take in relation to this matter. It is our view that the findings do not warrant the council making a referral for further investigation by the Police.”

To gain a comprehensive understanding of the investigation and the rationale behind the Council's belief that the findings do not necessitate a referral for further investigation by the Police, I would like to request the following, please.

1. Copies of notes and recordings from the investigation interviews.
2. Copies of the information reviewed as part of the investigation.
3. Copies of all information produced during the course of the investigation.
4. Copies of the draft versions of the Investigation Report.
5. Copies of all email, text, or WhatsApp correspondence pertaining to the investigation and the subsequent drafting of the draft and final Investigation Report.
6. Copies of all email, text, or WhatsApp correspondence related to the decision to refrain from referring matters to the Police.

It would be extremely helpful for the Council to refrain from redacting the following names please.
Paul Satoor
Jill Travers
Matthew Bennett
Mark Niblock
Iain Miles
Luan Quirk
Vicky Shaw
Cllr Tony Jones
Cllr Helen Williams
Alan Evans
David Hughes
Marcus Shaw
Mathew Neal
Robert Langer
Allan Hartwell
Rob Nixon
Mr Ives
Market Place Ltd
Corstorphine & Wright
R3
David McGowan
Ray Squire
David Marsh
Andrew Kehoe
Cllr Paul Stuart
Jeff Green
Phil Gilchrist
Jo Bird
Pat Clearly

Yours faithfully,

Erebus Smith AKA Alan Featherstone

Irene Okoro, Wirral Metropolitan Borough Council

Information request
Our reference: 750001

══════════════════════════════════════════════════════════════════════════

Dear Alan Featherstone
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 10
February 2025.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 10 March 2025.
 
 
 
Yours sincerely
 
 
Lynette Paterson
Principal Information Governance Officer
Information Governance - Legal & Corporate Services
 
NOTE: Please do not edit the subject line when replying to this email.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

Irene Okoro, Wirral Metropolitan Borough Council

Information request
Our reference: 750001

══════════════════════════════════════════════════════════════════════════

Dear Alan Featherstone
 
Freedom of Information Act 2000
 
We wrote to you earlier to advise that we would issue you a response to
your request by 10 March 2025.

Unfortunately, we are unable to meet this deadline. The Council is seeking
legal advise in relation to your request. We estimate that we will be able
to provide a response by 4 April 2025. 

Thank you for your understanding, and we apologise for any inconvenience
caused by this delay.

Yours sincerely
 
 
Irene Okoro
Senior Information Governance Officer
Information Governance - Law & Corporate Services
 
NOTE: Please do not edit the subject line when replying to this email.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

Erebus Smith AKA Alan Featherstone

Dear Irene Okoro,

Thank you for your “holding email” regarding my request. Upon careful review, it is evident that the Council’s response does not comply with the requirements of the Freedom of Information Act. The Act does not permit any Local Authority to extend the initial twenty-day response period for the purpose of “seeking legal advice”.

Consequently, I am formally requesting an internal review that takes into account the entire contents of this email.

The Information Commissioner recently issued Wirral Council with Decision Notices IC-327728-W8L8 stating.
“The Council’s handling of this request, which involved delayed and unclear responses, raises concerns that it might not understand its obligations under the FOIA or take them sufficiently seriously. The Commissioner is also concerned that the Council might not have provided staff with sufficient training in the handling of requests.”
“The Commissioner expects the Council to take note of the above and to ensure future requests are handled appropriately.”

The Council are not handling this information request appropriately.
Sending a “holding email”, which delays the information response while the Council "seeks legal advice," clearly demonstrates that the Council is not taking its obligations seriously or is fundamentally misunderstanding its responsibilities under the FOIA.
Therefore, I kindly ask that this entire correspondence be forwarded immediately to the Information Commissioner’s Office, along with a request for their guidance and assistance to ensure that Wirral Council fulfills its obligations under the Freedom of Information Act..

Decision Notices IC-327728-W8L8. (including any steps ordered)
1. The complainant requested consultation documents relating to the
proposed Argos market in Birkenhead. Wirral Metropolitan Borough
Council (the “Council”) confirmed that the information was not held. The
complainant disputes this.
2. The Commissioner’s decision is that, on the balance of probabilities, the
Council did not hold the information at the time of the request and
complied with section 1(1) but that in failing to confirm this in time it
breached section 10(1).
3. The Commissioner does not require further steps.

Request and response
4. On 20 December 2023, the complainant wrote to the Council and
requested the following information:
“Please supply me with all community consultation documents council
officers or outside consultants have produced relating to the proposed
Argos market in Birkenhead town centre.”
5. The Council provided a response on 6 March 2024. This response did not
confirm or deny whether the information was held.
6. The Council provided a further response on 4 August 2024. This did not
confirm or deny whether the specific information requested was held.
7. On 26 September 2024 the Council disclosed information with some
redactions for personal information under section 40(2).

Scope of the case
8. On 20 August 2024 the complainant contacted the Commissioner on to
complain about the way their request for information had been handled.
9. The Commissioner considers that the scope of his investigation is to
determine whether the Council has disclosed all the information that was
held at the time of the request.

Reasons for decision
Section 1 – duty to provide information held
10. Under section 1(1) of the FOIA authorities have a duty to confirm or
deny whether information identified in a request is held and, where it is,
to provide it to a requester.
11. In this case the Council disclosed information to the complainant relating
to the subject of their request but confirmed that it did not specifically
hold community consultation documents. The complainant disputes this.
12. Where there is some dispute between the amount of information located
by a public authority and the amount of information that a complainant
believes may be held, the Commissioner, following the lead of a number
of First-tier Tribunal (Information Rights) decisions, applies the civil
standard of “the balance of probabilities” when deciding whether there is
any further information held by the public authority.
13. This means that in order to determine such complaints, the
Commissioner must decide whether it is more likely than not that the
public authority holds any information which falls within the scope of the
request (or held it at the time of the request).
14. In reaching a decision in such cases the Commissioner considers the
evidence provided by both parties.
The complainant’s position
15. The complainant has argued that the Council has a general tendency to
provide irrelevant and ambiguous information in response to Freedom of
Information requests as a means of sidestepping critical issues. In this
instance, the complainant considers that the Council is attempting to
avoid the implication of “no information is held,” which would indicate a
failure to conduct the statutorily mandated consultation with
stakeholders.
16. The complainant has also highlighted the Council’s internal review
response of 14 March 2024 which states:
“…consultation was undertaken with the Birkenhead Market
Traders Association (BMTA) in advance of ERH Committee on 6th
December 2023. Noting feedback from the BMTA, officers made
recommendations to the committee that reflected the feedback of
traders. Wider consultation has been undertaken with existing market
traders as part of next steps and a wider public consultation is due to be
undertaken in April 2024 in relation to what people would like to see in a
new market offer to inform finalisation of the design.”
17. The complainant considers that, given that consultation took place in
advance of 6 December 2023, associated records of this should be held
by the Council.

The Council’s position
18. The Council has explicitly confirmed to the Commissioner that it did not
hold any "community consultation documents" at the time of the original
request in December 2023.
19. In relation to the above cited comments in its internal review, the
Council has stated to the Commissioner that:
“this response was provided by the service responsible for the Market,
and there were inaccuracies made by them when they used the term
'consultation'. There were discussions held with market traders on an
informal basis prior to December 2023, but there was no formal
community/public consultation involving the public. The
community/public consultation took place in September 2024, and the
results of it will be put into final report and published.”

The Commissioner’s conclusions
20. The Commissioner is mindful that the complainant has broader concerns
about the Council’s handling of the proposed Argos market. It is not the
Commissioner’s role to comment on the Council’s broader governance
practice, however, the Council’s responses to the request lack clarity
and he can appreciate why the complainant might consider them to be
obfuscatory.
21. He notes that some of the associated information disclosed by the
Council, in addition to not being what was specifically requested, also
post-dates the time of the request. This is not, though, technically a
breach of the legislation.
22. However, having spent some time pressing the Council on this matter,
the Commissioner is satisfied that, on the balance of probabilities, it
correctly confirmed that it did not hold the requested information at the
time of the request.
23. As such, the Commissioner has decided that the Council complied with
section 1(1) of the FOIA

Section 10 – time for compliance
24. Section 10(1) of the FOIA requires authorities to comply with section
1(1) promptly and not later than the twentieth working day following the
date of receipt.
25. In this case the Commissioner finds that the Council failed to explicitly
confirm or deny whether it held the requested information until long
after the date of the request and breached section 10(1).

Other matters
26. Although they do not form part of this notice the Commissioner would
like to note the following matters of concern.
Request handling
27. The Council’s handling of this request, which involved delayed and
unclear responses, raises concerns that it might not understand its
obligations under the FOIA or take them sufficiently seriously. The
Commissioner is also concerned that the Council might not have
provided staff with sufficient training in the handling of requests.
28. The Commissioner appreciates that local authorities have limited
resources and may, on occasion, struggle to deal with the volume of
requests relating to a specific matter or a range of matters. However,
there are measures within the FOIA that authorities can, where relevant,
draw on to manage such scenarios.
29. Mishandling straightforward requests for information is likely to result in
complaints, initially to the authority and subsequently, as in this case, to
the Commissioner. In the Commissioner’s view this could easily have
been averted in this case if the Council had initially handled the request
properly.
30. The Commissioner expects the Council to take note of the above and to
ensure future requests are handled appropriately.

Erebus Smith AKA Alan Featherstone

Erebus Smith AKA Alan Featherstone

Dear Irene Okoro,

Following advice from the Information Commissioner I am requesting that the Council identify the specific exemption it is relying on to extend the response time, as mandated under the Act.

Email from Information Commissioner
Dear Mr Featherstone

Thank you for your email.

I've had a look and it seems the Council wants to extend the time for complying with your request in order to seek legal advice.

There are certain situations in which authorities can extend the time for responding, for example, where extra time is needed to consider the public interest. In such cases the maximum time an authority should take is 40 working days.

However, when an authority advises a requester that it needs more time, it should also identify the specific exemption it is relying on. In this case the Council does not appear to have done this. This is something you may wish to write to the Council to ask it to address.

X’x xxxxxx xx xxx xxxxxx xx xxx xxxxxxxx xx xxxx xxxxxx xx xxxx xxxxx xxx xx xxx xxxxxxx xxx xxx xxxxxxxxx xx xxxxxx xxxx xxxxx xxx xx xxxx..

I hope this is helpful.

Regards,

Xxxxxxxx Xxxxxx

Irene Okoro, Wirral Metropolitan Borough Council

Information request
Our reference: 750001

══════════════════════════════════════════════════════════════════════════

Dear Alan Featherstone
 
Thank you for your request for a review received on 10 March 2025. I am
sorry that you are dissatisfied with our attempts to handle your request
under the Freedom of Information Act 2000.
 
I can confirm that we are considering your concerns and we will aim to
provide you with a response by 10 April 2025.
 
Yours sincerely
 
 
Information Governance Team
Information Governance - Law & Corporate Services
 
NOTE: Please do not edit the subject line when replying to this email.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

Erebus Smith AKA Alan Featherstone

Dear Irene Okoro,

When an authority advises a requester that it needs more time, it should also identify the specific exemption it is relying on.
Please fulfil this requirement.

Yours sincerely,

Erebus Smith AKA Alan Featherstone

Erebus Smith AKA Alan Featherstone

Dear Irene Okoro,

Please confirm that you have received the previous two correspondence dated 10 & 11 March and explain why the Council are knowingly breaching ICO governance.

Yours sincerely,

Erebus Smith AKA Alan Featherstone

Irene Okoro, Wirral Metropolitan Borough Council

Dear Alan Featherstone,

My email on 06/03/25 was simply to advise you that the Council is unable
to provide you a response to your request within the statutory timeframe
of 20 working days and to apologise for any inconvenience this delay may
cause you. The Council was not relying on any statutory exemption for this
delay in response.

You have asked for an internal review on your request. This has been
acknowledged, and an email was sent to you on 11/03/25 to this effect.
Your request will be reviewed accordingly and a response issued to you in
due cause. Kindly allow the Council time to do this and issue you a
response.

Kind regards

Information Governance Team
Information Governance - Legal & Corporate Services

══════════════════════════════════════════════════════════════════════════

From: [FOI #1236330 email]
Sent: 14/03/2025 11:18
To: [Wirral Borough Council request email]
Subject: Internal review of Freedom of Information request - Birkenhead
Market Investigation Report.
(Attachments:) Email from [FOI #1236330 email] - Internal review of
Freedom of Information request - Birkenhead Market Investigation
Report..txt, Email (original message) from [FOI #1236330 email] received
on 14/03/2025.eml
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

Irene Okoro, Wirral Metropolitan Borough Council

Dear Mr Featherstone,

Unfortunately, the Council is still seeking legal advice in relation to
your FOI request.

We will aim to give you an update on your FOI request at the end of April.

Please accept the Council's sincere apologies for the delay and any
inconvenience this may cause you.

Kind regards

Irene Okoro
Senior Information Governance Officer
Information Governance - Legal & Corporate Services

══════════════════════════════════════════════════════════════════════════

From: Irene Okoro<[Wirral Borough Council request email]>
Sent: 14/03/2025 16:08
To: [FOI #1236330 email]
Subject: Internal review of Freedom of Information request - Birkenhead
Market Investigation Report.

Dear Alan Featherstone,

My email on 06/03/25 was simply to advise you that the Council is unable
to provide you a response to your request within the statutory timeframe
of 20 working days and to apologise for any inconvenience this delay may
cause you. The Council was not relying on any statutory exemption for this
delay in response.

You have asked for an internal review on your request. This has been
acknowledged, and an email was sent to you on 11/03/25 to this effect.
Your request will be reviewed accordingly and a response issued to you in
due cause. Kindly allow the Council time to do this and issue you a
response.

Kind regards

Information Governance Team
Information Governance - Legal & Corporate Services

══════════════════════════════════════════════════════════════════════════

From: [FOI #1236330 email]
Sent: 14/03/2025 11:18
To: [Wirral Borough Council request email]
Subject: Internal review of Freedom of Information request - Birkenhead
Market Investigation Report.
(Attachments:) Email from [FOI #1236330 email] - Internal review of
Freedom of Information request - Birkenhead Market Investigation
Report..txt, Email (original message) from [FOI #1236330 email] received
on 14/03/2025.eml
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

Erebus Smith AKA Alan Featherstone

Dear Irene Okoro,

Please confirm Wirral Council have complete the internal review that was requested 9 March .

Yours sincerely,

Erebus Smith AKA Alan Featherstone

Erebus Smith AKA Alan Featherstone left an annotation ()

COMPLAINT SENT TO ICO 8 APRIL 2025.
Hi Team ICO,
I would like to make a complaint about how Wirral Council are handling this information request.

9 February, I requested information relating to the Birkenhead Market Investigation Report.

10 February, Wirral Council acknowledge receipt of request- Will respond by 10 March.

6 March, LA state they are seeking legal advice in relation to request. Will respond by 4 April.

9 March, I request internal review and ask that they state which exemption they are relying on.

11 March, LA state.. “ I can confirm that we are considering your concerns and we will aim to provide you with a response by 10 April 2025.”

11 March, I again wrote stating …” When an authority advises a requester that it needs more time, it should also identify the specific exemption it is relying on.
Please fulfil this requirement.”

14 March LA state.. “ My email on 06/03/25 was simply to advise you that the Council is unable to provide you a response to your request within the statutory timeframe
of 20 working days and to apologise for any inconvenience this delay may
cause you. The Council was not relying on any statutory exemption for this
delay in response.
You have asked for an internal review on your request. This has been
acknowledged, and an email was sent to you on 11/03/25 to this effect.
Your request will be reviewed accordingly and a response issued to you in
due cause. Kindly allow the Council time to do this and issue you a
response

4 April, LA state.. “ Unfortunately, the Council is still seeking legal advice in relation to
your FOI request.
We will aim to give you an update on your FOI request at the end of April.

Jonathan Morley, Wirral Metropolitan Borough Council

Information request
Our reference: 750001

══════════════════════════════════════════════════════════════════════════

Dear Mr Featherstone

Outcome of internal review: 750001

Thank you for your Internal Review request received on 9 March 2025
regarding extending the time to respond to your request because the
Council was seeking legal advice. 

The purpose of an Internal Review is to assess how your Information
request was handled in the first instance and to determine whether the
original decision given to you was correct. This is an independent review,
and I was not involved in the original decision.

I have reassessed your case and after careful consideration, I have
concluded that the Council was not compliant with the requirements of the
relevant regulations. An explanation of my decision follows.

The Council was unable to provide the requested information within the
statutory timeframe of 20 working days as set out in legislation. The
reason for the delay was due to the Council seeking legal advise regarding
the request.

When we acknowledged your request on 10 February 2025, we informed you
that we will issue you a response by 10 March 2025.

By 6 March 2025, it was clear that we would not be able to meet the 20
days statutory timescale in providing you with a response. As a result, we
wrote to you to advise of this and that due to the nature of your request,
the Council was seeking legal advice on the most appropriate cause of
action. We apologised for any inconvenience this may cause you.

We further explained in our email on 14 March 2025 that the Council was
not relying on any statutory exemption for this delay in response as none
is application to the extension of time.

However, the Council has acted on best practise and professional courtesy
to inform you of the delay in providing a response.

I have not taken into consideration the other points raised in your
internal review request relating to the ICO's Decision Notices
IC-327728-W8L8. This is because, these are not relevant to your current
request in question regarding '20-month Birkenhead Market investigation
the Council'.

If you are still dissatisfied with how the Council has handled your
request for information, you have the right to complain to the Information
Commissioner at [1]www.ico.gov.uk . 

 

Kind Regards,

 
Jonathan Morley
Deputy Data Protection Officer
Information Governance
 
NOTE: Please do not edit the subject line when replying to this email.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

References

Visible links
1. http://www.ico.gov.uk/

Erebus Smith AKA Alan Featherstone left an annotation ()

Letter received from ICO 22 April.
Dear Mr Featherstone,
Thank you for your correspondence of 8 April 2025 in which you made a
complaint about the above public authority’s delay in responding to your
request for information.
I have contacted the public authority and asked it to respond to your
request within 10 working days.

Irene Okoro, Wirral Metropolitan Borough Council

Information request
Our reference: 750001

══════════════════════════════════════════════════════════════════════════

Dear Alan Featherstone
 
Freedom of Information Act 2000 / ICO Case Reference: IC-376686-V5B3
 
i am writing to update you regarding progress with this enquiry.
 
The Council apologises for the delay in responding and I note that you
have already raised this delay with the Information Commissioner's Office.
The ICO have instructed us to reply to you by 13 May 2025.
 
Currently we are working on collating and reviewing the information held,
which is voluminous. This process is taking longer than expected and will
not be completed by tomorrow. Please be assured that we are doing our
utmost to provide you with a response as quickly as possible, and we have
copied the ICO into this email to keep them fully informed. 
 
Yours sincerely
 
 
Lynette Paterson
Principal Information Governance Officer
Information Governance - Legal & Corporate Services
 
NOTE: Please do not edit the subject line when replying to this email.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

We don't know whether the most recent response to this request contains information or not – if you are Erebus Smith AKA Alan Featherstone please sign in and let everyone know.