Biometric Residence Permit (Replacement Cards)
Dear UK Border Agency,
under the Freedom of Information Act 2000 ,I would like to know
1) How many applications were received in September 2012 for
replacement biometric permits on form BRP(RC) and the average time taken to
process them.
2) How many of them were processed within the service standard of 4
weeks, and
3) How many of them are still outstanding?
Yours faithfully,
Lee Ho
Dear Lee Ho
Re: Biometric Residence Permit (Replacement Cards) (137093)
Thank you for your recent e mail concerning the above matter. We are currently dealing with your enquiry and will respond shortly.
Kind Regards
UKBA
FOI Team
Dear Lee Ho
Please see the attached letter regarding your recent enquiry.
Yours Sincerely
James Stevens
UK Border Agency | Customer Service Improvement Directorate | Level 5
Vulcan House Steel | PO Box 3468 | Sheffield | S3 8WA
Fax: 0114 207 2882
NEYH Customer Service Unit is accredited to the Customer Service
Excellence standard
Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.
Dear Lee Ho
Please find attached our response to your request for information. Please
accept our apologies for the delay in providing a response.
Yours sincerely
Information Access Team
Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.
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