Biometric notification letter not received

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Dear Home Office,
I applied for ILR in Nov 24th 2017.Got a confirmation email from home office on 14th Dec 2017. I was hoping for my biometric notification letter to arfive few days after that confirmation email but i never received it. So on 27th dec 2017 i received another email from home office which states that I must have received a BRP notification letter and i should go and enrol my biometric else my application will be returned to me as invalid. I believe the email was sent because they have sent a BRP letter and have not yet received my biometric I have checked with neighbours if anyone has received any letter on my behalf but no. Am guessing the letter went missing Especially the busy chrismas period. Please can you advice on what to do next as i am confused and dont know what to do next?

Yours faithfully,

Mariama Jallow

Digital Correspondence Allocation Team, Home Office

Dear Sir / Madam ,


Thank you for your e-mail of 3 January.


Our response to your enquiry will involve asking for or disclosing your
personal data.  We cannot do this via ‘’, which is a
public website.  I would therefore be grateful if you would let us have
your personal e-mail to which we can reply. 


Also, please provide the information listed below when emailing the






Date of birth:


H O reference number:


Application type:


Date of application:


Yours faithfully,


Customer Correspondence Hub

UK Visas and Immigration





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Dear Digital Correspondence Allocation Team, Many thanks for your response please find below the details

Name: Mrs Mariama Jallow

Nationality: Gambian

Date of Birth: 21/02/1991

HO ref number/Case ID: 23106795

Application type: Indefinite Leave to Remain (settlement)

Date of Application: 24/11/2017

I hope this helps

Yours sincerely,

Mariama Jallow

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